Job Summary: We are seeking Engineers with experience in technical support, maintenance, and user assistance to resolve hardware and software incidents. Key Highlights: 1. Life and Career Plan, Continuous Training 2. Free English Classes 3. Option for an Indefinite-Term Contract We are seeking Engineers in various regions of the Mexican Republic · Technical degree in Systems or incomplete degree in Systems Engineering or related IT field. · Minimum 1 year of experience in technical support, maintenance, user assistance, and information security. · Perform preventive and corrective maintenance on computers and printers. · Knowledge of ticket management, networks, and backups. · Provide user assistance through ticketing tools. · Resolve hardware and software incidents on desktop equipment. · Install applications, images, and Windows operating systems. · Perform data backups. · Knowledge of VPN networks. Additional Benefits and Perks: - · Life and Career Plan, Continuous Training. · Travel Allowance Payment · Statutory Benefits . Free English Classes Job Type: Full-time, Indefinite-term Salary: $10,000.00 - $11,000.00 per month Benefits: * Option for an indefinite-term contract * Company phone Education: * Incomplete or ongoing higher technical degree (Preferred) Experience: * Technical support: 1 year (Required) Language: * English (Preferred) Work Location: On-site employment