**Dual Training Technological Institute** We are an educational institution committed for over 10 years to the holistic development of its students, combining theory with practice to ensure meaningful, high-quality learning. * Location: Ensueños Neighborhood, Cuautitlán Izcalli, State of Mexico (Near LUNA PARC Plaza) We seek the talent and skills of an experienced administrative professional with expertise in the educational sector. The successful candidate must be extroverted and friendly, possessing a genuine personality and a natural aptitude for **customer service**. Their primary objective is to support the institution’s administrative and academic management through analysis, control, and monitoring of processes—ensuring compliance with regulations, operational efficiency, and proper administration of resources, data, and academic documentation. *Key Responsibilities:* * Support enrollment, re-enrollment, academic record management, and certification processes. * Prepare academic and administrative performance reports. * Coordinate schedules, classrooms, timetables, and resources for academic activities. * Track internal and external procedures (educational authorities, suppliers, internal departments). * Monitor compliance with institutional policies, regulations, and procedures. * Assist in budget planning and expense control for the department. * Provide support to students, faculty, and administrative staff on matters related to academic processes. * Resolve incidents and channel requests according to institutional protocols. **Job Requirements:** * Technical degree in Administration or related field. * Preferred: Courses or diplomas in school management, data analysis, or educational administration. * Knowledge of current educational regulations. * Data analysis and visualization. * Effective oral and written communication. * Experience in customer service. * Excellent personal presentation. * Basic proficiency in Microsoft Office. * Problem-solving skills. * One year of experience in a similar position. * Flexible availability for work hours. * Residence no more than 30 minutes from our facilities. *Skills:* * Friendly * Proactive * Dynamic * Creative * Frustration-tolerant * Interpersonal relationship management * Teamwork * Customer service **Compensation and Additional Benefits** * Monthly net salary of $9,500.00 MXN * Biweekly payments * Year-end bonus equivalent to 22 days’ salary * Direct employment contract * Working hours: Monday–Friday, 9:00 a.m.–5:00 p.m.; Saturday, 8:00 a.m.–4:00 p.m.; Sunday shift, 8:00 a.m.–2:00 p.m. (Rest days rotate between Sunday and Monday) * On-site work modality * Opportunities for training and professional development * Dynamic and collaborative work environment Employment Type: Full-time Salary: $9,500.00 MXN per month Benefits: * Educational support * Sick leave days * Option for indefinite-term contract * Free uniforms * Additional vacation days or paid leave Education: * Completed Higher Technician Degree (Preferred) Work Location: On-site employment