ADMINISTRATIVE ASSISTANT

Description

Job Summary: We are seeking an organized Administrative Assistant with a service-oriented mindset to manage employee requests from the Call Center. Key Highlights: 1. Key role in administrative support for a Call Center 2. Opportunity for an organized individual with attention to detail 3. Focus on employee experience and satisfaction Job Offer ADMINISTRATIVE ASSISTANT Location: Cuernavaca, Morelos Company: IZZI CALL CENTER CUERNAVACA. Posted on May 15, 2026 Valid until June 8, 2026 Net Monthly Salary $12,000\.00 Apply Folio: 21136365 Description At IZZI Telecom, we are looking for an organized, detail-oriented, and service-minded individual to fill the position of Administrative Assistant. Your mission will be to manage Call Center employees' requests, ensuring a comfortable, dynamic, and functional experience. Requirements * Required academic level: Bachelor's degree * Academic status: Graduated * Required field of study (or related): Computer Science * Experience: 2 \- 3 years as an ADMINISTRATIVE ASSISTANT * Knowledge and tools: + OFFICE SUITE + CUSTOMER SERVICE + ADVANCED COMPUTER USAGE * Language(s): + None * Skills and competencies: + Problem analysis and resolution + Critical thinking + Continuous improvement + Teamwork + Communication + Logical\-Mathematical reasoning * Candidate availability: + No travel required Schedule Some days Full-time 09:00 \- 19:00 Schedule clarifications: 8-hour shift, 48-hour weekly work schedule, 6 working days per week, rotating weekends, and rotating locations (Flores Magón and Río Mayo) Functions and activities * Prepare productivity reports based on key Call Center metrics. * Maintain up-to-date employee databases including schedules, shifts, and assigned roles. * Assist in processing attendance information for biweekly or monthly payroll generation. * Administer and supervise the Call Center employees' attendance control system, ensuring its proper use. * Record and manage attendance incidents (absences, tardiness, leave requests, official duties, supporting documentation). * Address and follow up on employee requests (schedule changes, rest days, etc.). The company offers * STATUTORY BENEFITS * MAJOR MEDICAL EXPENSE INSURANCE * PRODUCTIVITY BONUS * SAVINGS FUND * GROCERY VOUCHERS * SAVINGS BOX * DISCOUNTS WITH PARTNER BRANDS * Indefinite-term employment contract Recruitment process * Start date of your recruitment process: May 15, 2026 * Duration of the recruitment process: 1 month