Representante de Servicio a Cliente (Customer Service Representative) M/F

Description

**General information** ----------------------- ### **Legal entity** GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution \& Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11\.3 billion in revenue. GEODIS is a company owned by SNCF Group. This position is also open to anyone recognized as a disabled worker. ### **Reference** 2026\-17481 **Position description** ------------------------ ### **Type of assignment** Full\-time Regular ### **Function** Operational activities \- Customer Service ### **Job title** Representante de Servicio a Cliente (Customer Service Representative) M/F ### **Position requirements and constraints (working hours…)** N/A ### **Job description** "1\.\-Supervise and coordinate new import and export ocean operations with local follow up with the client and international follow up with our foreign offices. 2\.\-Compliance in the administration of billing, accruals, wips, month closings, and administrative control of each of the files. 3\.\- Teamwork with different areas from Geodis to give the proper follow up of the operations and to keep financial KPIs. 4\.\- Follow up with shipping lines and co\-loaders. ### **Applicant's profile** 1\.\- International Transport operations. 2\.\- Import and Export Ocean Operations \+ PROJECT LOGISTICS OCEAN 3\.\- Administration \& Customer Service ### **Working time (%)** 100 **Position location** --------------------- ### **Position place** America, Mexico, Distrito Federal ### **Location** Insurgentes **Candidate criteria** ---------------------- ### **Minimum level of education required** BACHELOR'S DEGREE ### **Years of experience in similar position** Junior (1 to 5 years of experience) ### **Languages** English (Fluent)