SALES REPRESENTATIVE

Description

Job Summary: Provide support for in-store operational floor activities—including sales, merchandise arrangement, and customer service—to achieve operational and commercial performance metrics. Key Responsibilities: 1. Arrange merchandise and execute correct planograms. 2. Assist customers by clarifying product and pricing questions. 3. Process transactions at the register, including cash and card payments. Provide support for in-store operational floor activities by adhering to AutoZone’s established operational processes related to sales, merchandise arrangement, and customer service—collaborating effectively to meet the assigned store’s operational and commercial performance metrics. * Arrange merchandise on the sales floor, in overflow areas, and in delivery trucks according to applicable merchandise placement guidelines. * Execute correct planograms; * Scan merchandise to fulfill inventory counts; * Perform proper “fronting” and labeling to categorize merchandise, and participate in store opening and closing tasks as well as sales-floor cleaning activities—to ensure accurate merchandise arrangement and optimal store presentation. * Assist customers by clarifying questions regarding product location, specific product type information, function, and pricing—delivering excellent service reflected in successful point-of-sale transactions; also handle customer phone calls to address inquiries about specific products or orders. * Accurately process register transactions using cash or cards, and process returns in compliance with AutoZone’s register payment policy—to ensure effective payment processing and transaction completion for sales closures. * High school diploma or equivalent * Prior experience as a warehouse associate, cashier, or general assistant. * Customer service experience is preferred. AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores; two distribution centers; a Store Support Center (CAT) located in Monterrey, Mexico; and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and our AutoZoners. Working at AutoZone means being part of a team that values dedication, collaboration, and growth. Whether you’re helping customers or advancing your professional career, we provide the tools and support to help you succeed and drive your future forward. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on their skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.