Computer Engineering or Computer Science Graduate / Technical Support

Description

Job Summary: We are seeking a technical support professional to provide remote and in-person support to customers, with experience in system and network maintenance. Key Highlights: 1. Remote and on-site technical support with customer service experience. 2. Knowledge of maintenance, operating systems, and advanced networking. 3. Teamwork skills, initiative, and a service-oriented attitude. **Computer Engineering or Computer Science Graduate / Technical Support** **Experience:** One year of technical support experience, including remote customer assistance. **Knowledge in:** · SQL Server --- Intermediate (Querying and Updating Data). · Preventive and corrective maintenance --- Intermediate. · Operating Systems --- Windows XP --- Windows 7 --- Windows 8 --- Windows 8.1 --- Windows 10 --- Intermediate. · Virtual machine creation and configuration --- Intermediate. · Network configuration and cabling --- Advanced. · Remote and on-site technical support experience --- Intermediate. · PC cloning knowledge --- Intermediate. **Net Monthly Salary:** $11,000.00 Basic statutory benefits. **Requirements:** Gender: Not specified. Education: Completed Bachelor's degree or Engineering degree in Computer Science, Computing, or related field. Flexible availability. Professional appearance. **Skills** Teamwork Service-oriented attitude High tolerance Self-taught and eager to learn Initiative and dynamism Punctuality **Location:** Morelos, Cuernavaca Employment Type: Full-time Salary: $11,000.00 per month Education: * Completed Higher Technician program (Preferred) Experience: * Technical support: 1 year (Mandatory) Workplace: On-site employment