**Grupo Apro Insurance and Protection Advisors with 40 years of experience is seeking a candidate for the position of:** **GMM and Life Claims Coordinator** **Main responsibilities:** * **Customer service and support** * Analysis of information and claims follow-up * Identification of required information for each type of procedure: Reimbursements, Medication Scheduling, Surgery Scheduling, support with direct hospitalization payments. * Provide timely customer service and support. * Weekend on-call duty rotation with the rest of the team * Hospital report handling * Direct payment processing * Coordinate, supervise and oversee the functions of the Analyst reporting to this role **Hard skills/competencies:** * GMM claims * GMM policy conditions * Microsoft Office suite * Intermediate Excel proficiency * General GMM and Life insurance policy processes and procedures * Insurance platform * Database management * Document administration * Direct payments * Reimbursements * Hospital reporting **Soft skills/competencies:** * Verbal and written communication * Teamwork * Conflict resolution * Negotiation * Planning * Organization * Control * Follow-up * Customer service and support **Monthly salary: $15,000 gross per month** **Working hours:** 8:00 am to 3:00 pm / weekend on-call duty once per month **Statutory benefits** **Benefits:** * Life insurance policy * Direct hiring (not outsourcing) Employment type: Full-time, indefinite term Salary: $15,000.00 per month Benefits: * Life insurance Work location: On-site employment