




**GPS ASSISTANT** **Location:** 23 de noviembre #250, Col. Insurgentes, Chihuahua, Chih. **Job Objective** Manage the marketing of the garbage collection service based on GPS tracking of units, identifying needs and changes during service operation, as well as measuring customer satisfaction. **Functions and Responsibilities – Operational Supervision:** * Filling out the new customer template * Answering customer calls and identifying their needs * Addressing customer requests and initiating the process * Monitoring cameras in case of incidents, with prior authorization from DG * Monitoring assigned units to ensure 100% route compliance * Receiving the completed and signed customer template to assign a route * Preparing quotations * Providing customer service * Measuring customer satisfaction * Informing customers of the collection day and commercial policies * Notifying the Reception / Counter area to issue the garbage collection MEMO * Validating customer service * Coordinating container delivery * Informing Reception of new customers and routes (units) **Requirements** * Advanced customer service skills * Advanced knowledge of GPS monitoring (CMS, EPCOM GPS, Traffilog) * Customer portfolio follow-up * Intermediate knowledge of Microsoft Office * Intermediate knowledge of Google Earth * Intermediate knowledge of security cameras Employment type: Full-time Salary: $3,500.00 per week Benefits: * Option for an indefinite-term contract * Free uniforms Workplace: On-site employment


