**FISTI SAN MATEO** is seeking an **Operational Coordinator** for our upcoming opening and invites you to join our team. **Requirements:** * Administrative degree, currently studying or graduated. * Experience managing maintenance, cleaning, and staff personnel. * Minimum one year of experience in operational coordination or as assistant manager—preferably in sports clubs. **Responsibilities:** Supervision of operational area staff; you will be in charge of the club’s shift—either opening or closing—and responsible for maintenance and cleaning personnel, interaction with suppliers, tracking purchase orders, and validating staff incidents for payroll processing. Ensure the facilities operate correctly at all times. **Area-specific responsibilities:** **Customer Service:** * Follow up on user complaints and suggestions to ensure satisfaction. **Maintenance:** * Ensure proper operation of the club, including locker rooms, fitness areas, meeting rooms, reception, sales, swimming pool, and equipment. * Coordinate with cleaning and maintenance staff. * Conduct inspections across various club areas. * Delegate, supervise, and ensure assigned shift tasks are completed. **Security:** * Monitor and maintain security and civil protection programs. * Activate emergency protocols when incidents occur. **Supervision:** * Review logs with area supervisors. * Supervise work performed by maintenance, general services, trainers, reception, and sales staff. **Reporting:** * Opening and closing checklists. * Inspections. * Development and follow-up of work plans with general services and maintenance staff. * Management of preventive maintenance for equipment through internal control logs. * Maintenance and supply inventories to optimize budgetary resource efficiency. **Personnel Management:** * Conduct interviews to fill vacancies. * Handle payroll incidents. * Hold effective meetings with staff. **Required Skills:** * Leadership * Effective Communication * Problem Solving * Time Management * Decision Making **Professional Competencies:** * Customer Service * Knowledge of Operational Processes * Data Analysis and Evaluation * Adaptability and Flexibility * Ethics and Professionalism **Rotating Schedule:** Availability to rotate shifts, 8-hour workdays, and one weekend day off. **Work Location: FITSI SAN MATEO**, ADOLFO LÓPEZ MATEOS AVENUE 35 AND 37, JARDINES DE SAN MATEO NEIGHBORHOOD, NAUCALPAN, STATE OF MEXICO, ZIP CODE 53240 Apply through this channel or call ***55 12 10 45 66*** to schedule an interview. Job Type: Full-time, Indefinite Term Salary: $12,500.00 per month Benefits: * Discounts and preferential pricing * Option for indefinite-term contract * Gym access * Complimentary uniforms Workplace: On-site employment