Summary: This role involves comprehensive sample management, ensuring quality control, supporting various teams, and contributing to a safe and productive work environment. Highlights: 1. Manage samples from receiving to dispatch, ensuring quality and accreditation. 2. Contribute to continuous improvement and maintain a productive work environment. 3. Opportunity to train staff and develop reports and metrics. * Management of samples from receiving, internal distribution through lab testing to dispatch dispositioning using database software and basic Microsoft programs such as MS Word and Excel. * Checking samples against sample requirement and raising any issues to the appropriate leader. * Ensure samples are managed within and according to the UL quality and accreditation process requirements. * Working with teams to ensure samples are ready and available for test start in the correct location. * Communicating and guiding internal customers on sample return via phone and email. * Support laboratory, engineering and shipping/receiving team. * May also be responsible for maintenance of the warehouse. * Integrates continuous improvement concepts and techniques into all aspects of the job. * Assists and/or trains staff. * Develops or assist in the creation of training. * Develops or assists in the creation of reports and metrics. * May supervise staff and/or provide input regarding evaluation of group quality and performance while providing constructive feedback and coaching. * Responsible for meeting established levels of quality and quantity of work for the team. * Maintain an organized, clean, safe, and productive work environment. * Develop inventory reports and lead the periodic inventories of the sample storage areas. * Lead the research and resolution for any missing, lost, or damaged samples. * Address customer complaints and/or suggestions in a positive and proactive manner. * Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices. * Other duties as assigned. * Advanced level of English * High school diploma * Physical demands include, but are not limited to, standing, reaching, stooping/bending, walking and lifting/carrying objects up to 60 lbs. * Ability to operate equipment associated with material handling which may include forklift operation. * Ability to use a variety of hand and power tools in a safe manner * Ability to use Microsoft Outlook and Excel. Demonstrates leadership qualities and a desire to provide coaching and/or mentoring to others * **What you’ll experience working for ULS** UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science. That’s where you come in — because none of it could happen without you. It takes passion to protect people, problem\-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe. This is more than a job. It’s a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today — and tomorrow. As a member of our safety science community, you’ll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world. Everyone here is unique. But we’re also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change. Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future — one where everyone benefits. Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com **\#LI\-PH1** **\#LI\-Onsite**