Implant

Description

Position Summary: We are seeking a Corporate Implementation Specialist to provide corporate customer service and follow-up, service administration, and after-sales support in the IT and telecommunications sector. Key Highlights: 1. Corporate customer service and follow-up 2. Service administration and billing 3. After-sales support and operational control **GRUPO CELMI** is a leading corporation in the **IT, telecommunications, and technology sector**, recognized nationally for its extensive presence and leadership. With 20 years of market experience, we have built a strong reputation in **Mexico City, Hidalgo, State of Mexico, and Morelos**, thanks to our team’s efforts—encompassing 2 corporate offices, 7 branches, 4 distribution centers, \+700 sub-distributors, and presence in renowned retail chains such as Palacio de Hierro. At CELMILENIUM, we are currently seeking a Corporate Implementation Specialist focused on corporate customer service, administrative follow-up, and after-sales support. **Position Objective** Provide corporate customer service and follow-up, ensuring proper service administration, billing, reporting, and operational control of lines and devices. **Requirements:** * Technical high school diploma, commercial degree, or completed/unfinished undergraduate degree in economics or administration. * Minimum 1 year of experience in corporate or business customer service. * Knowledge of administrative processes and after-sales follow-up. * Intermediate proficiency in Microsoft Office. * Strong verbal communication skills and customer interaction ability. **Responsibilities:** * Corporate customer service and follow-up. * Resolution and follow-up of after-sales issues. * Administration of payments and invoices for services and equipment. * Downloading and preparation of reports. * Control and allocation of mobile devices. * Administrative and operational account follow-up for corporate clients. **We Offer:** * A monthly gross salary of **$14,000**, an excellent start to your future! * **IMSS, Infonavit, vacation benefits, year-end bonus (aguinaldo), vacation premium.** * Working hours: **Monday to Saturday, 10:00 AM to 7:00 PM** * Day off: **Sunday** If you are interested in joining our team, we invite you to apply. **We value your talent and want you to join us in building a better future together!** **At Grupo CELMI, every talent matters, and every person is important!** Employment type: Full-time Salary: $14,000\.00 per month Benefits: * Option for indefinite-term contract * Free uniforms Application question(s): * Are you available to start work immediately? * Please provide a phone number where we can reach you. Work location: On-site employment