Entertainment Sales Manager

Description

Position Summary: The Sales Manager promotes and sells to the assigned market, building hotel awareness and developing accounts through the creation and execution of direct sales plans. Key Highlights: 1. Builds hotel awareness through direct sales and networking. 2. Develops and maintains accounts, promoting market knowledge. 3. Requires independent judgment and discretion in decision-making. **About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** An urban oasis in the heart of the city. Set around a verdant inner courtyard, our hacienda\-style Hotel puts the hectic urban hustle of Mexico’s vibrant capital city seemingly on pause, but only for as long as you’d like. Step outside our doors, and you’ll find yourself on the grand boulevard of Paseo de la Reforma, just a short stroll away from Bosque de Chapultepec and the trendy neighbourhoods of Condesa and Polanco. Want to know what makes Mexico City tick? Join us at Fifty Mils, one of the 50 Best Bars of the world, and taste the cocktails that are captivating Mexico City. Join our diverse and talented team at Four Seasons Hotel Mexico City, Built around an idyllic garden with rays of light reflecting the vibrancy of Mexican colors, highlighting every space to allow an inspiring journey discovering how to interact with nature while pausing the noise, with a privileged location on the elegant Paseo de la Reforma and steps away from Bosque Chapultepec and the Museum of Modern Art. Spacious and comfortable suites, the ever-present five\-star service, and culinary innovations that will delight everyone. Learn more about Four Seasons Hotel Mexico City, Hotel website: https://www.fourseasons.com/es/mexico/ Instagram: \# fsmexico **The “Entertainment Sales Manager” role** The Sales Manager promotes and sells to the assigned market within a defined geographic region or vertical segment. They build hotel awareness through direct telephone sales; direct sales calls, trade shows, and networking groups. They work closely with the sales and marketing team to solicit, sell, and confirm the business necessary to meet budgeted sales goals. Candidates must possess the ability to solicit travel and independently create business development plans. This position requires a high degree of independent judgment and discretion in decision\-making with minimal supervision. **Specialized in the Entertainment business (touring bands, celebrities, junkets, and press conferences) and Sports.** **Position Responsibilities** * Develop accounts (new and existing) by mapping specific businesses and purchasing trends. Include group profile for each meeting; maintain an organized and professional plan for correspondence and follow\-up. * Promote knowledge of corporate, incentive, and association markets through travel to respective regions of the country, delivering presentations and face\-to\-face sales calls. * Maintain communication/relationships with the Worldwide Sales Office (WSO), the network for the assigned region, as well as other FS hotels to achieve predetermined revenue goals. * Create and execute a direct sales plan specific to the market assignment. * Promote local awareness through maintaining relationships with Visit Seattle and tourism authorities. * Conduct guided tours for meeting planners and other prospective clients, while briefing them on all services available at the hotel/resort; entertain clients on property during site inspections, pre\-planning trips, and program operation as appropriate. * Work closely with conference services and catering through execution of a defined program; keep the Director of Conference Services and the Planning Committee promptly and fully informed of all issues or unusual matters so corrective action can be taken immediately when appropriate. * Coordinate all sales\-related activities through direction of the Associate Director of Sales; negotiate contract details to maximize profitability and meet client needs. * Excellent knowledge of the Delphi account management system to meet FS Delphi minimum standards, while using Delphi as an account/organization tool; practical knowledge of local and regional competition. * Conduct all sales\-related interactions at the highest level of professionalism, maintaining Four Seasons\-specific standards. **Experience:** * One (1\) to three (3\) years of experience in this position One (1\) to three (3\) years of experience in a luxury hospitality environment (not mandatory, but considered a plus) * **Skills** * Telephone prospecting skills * Advanced English writing and speaking ability * Time management skills * Selling via email and face\-to\-face * Relationship development skills * Revenue management and business analysis using brand platforms and methodologies * Negotiation skills and contracting experience * Organizational skills * Leadership skills * Verbal communication skills * Written communication skills **Benefits:** * **Travel:** Complimentary room nights at Four Seasons Hotels \& Resorts with discounted meals and other services at each location * **Training and development:** Internal training workshops for frontline and management staff * **Food:** Complimentary buffet\-style meals * **Recognition:** Employee service awards, as well as Quarterly and Annual Employee Awards And many more property\- and location\-specific benefits **About Four Seasons Hotels \& Resorts:** Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is one of continuous innovation, remarkable expansion, and unwavering dedication to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining warmth and efficiency with the finest international hotel traditions. Four Seasons Hotels and Resorts has been ranked EVERY YEAR since 1998 among FORTUNE magazine’s "100 Best Companies to Work For" and has been named a "Legend of the Great Place to Work", an honor currently held by only 12 companies worldwide. **Service Culture** Operating hotels, resorts, and residential properties in major urban centers and tourist destinations across more than 47 countries—with additional projects in planning or development—Four Seasons consistently ranks among the world’s top hotels and most prestigious brands in reader surveys, traveler reviews, and industry awards. Our greatest asset—and the key to our success—is our people. Learn more by visiting us at: Corporate website: www.fourseasons.com/ Careers: https://www.fourseasons.com/careers/ **We look forward to receiving your application!**