Support Technicians

Description

Job Summary: We are seeking a Support Technician for a company offering Siigo Aspel and ERP Intelisis system solutions, responsible for ticket control and team management. Key Highlights: 1. Opportunity in Siigo Aspel and ERP Intelisis system solutions 2. Team management and control desk operations 3. Teamwork and customer orientation Job Offer Support Technicians Location: Benito Juárez, Mexico City Company: IT CONSULTORIA CASANOVA Posted on April 28, 2026 Valid until May 1, 2026 Net Monthly Salary $15,000\.00 Apply Folio: 21123933 Description A professional with a degree in Computer Systems Engineering or a Technical Diploma in Informatics (incomplete degrees accepted), to join a company providing Siigo Aspel and ERP Intelisis system solutions, as well as IT consulting implementation services for enterprises. WORK LOCATION: BENITO JUAREZ Requirements * Required academic level: Bachelor's degree * Academic status: Diploma or certificate * Required field of study (related fields): Computing and Systems * Experience: 2 \- 3 years as a Support Technician * Knowledge and tools: + Knowledge of agile project management tools + Proficiency in essential tools such as Gantt charts, Trello, etc. * Language(s): + None * Skills and competencies: + Negotiation + Teamwork + Strategic planning + Customer orientation + Results orientation + Communication + Logical\-Mathematical reasoning + Work quality + Problem analysis and resolution * Candidate availability: + No travel required Schedule Some days Full-time 09:00 \- 18:00 Schedule clarification: MONDAY TO FRIDAY 9\-18 HRS AND SATURDAY 9\-14 HRS Functions and responsibilities * Ticket control and service time tracking for clients * Team management, team training, and control desk management The company offers * Statutory benefits * Indefinite-term employment contract Recruitment process * APPLICATION \- JOB PORTAL APPLICATION * Start date of your recruitment process: April 28, 2026 * Recruitment process duration: 1 Week