Job Summary: We are seeking a passionate Technical Support Assistant with strong interest in technology and customer service to ensure the company’s operational continuity. Key Highlights: 1. Learning and growth opportunity in an ISO 9001:2015 certified company 2. First technological point of contact for maintenance and support 3. Management of basic networks, infrastructure, and inventory control At **REFIVIDRIO (RFV Truck Parts and Accessories)**, we are looking for tech- and customer service–oriented talent to join our team as a **Technical Support Assistant**. If you are a student or recent graduate eager to learn and grow within an ISO 9001:2015 certified company, this vacancy is for you! **Your main responsibilities** As the first technological point of contact, you will ensure the company’s operational continuity by: * **Maintenance:** Preventive and corrective hardware maintenance (laptops and desktops). * **Software:** Installation and configuration of Windows 10/11, Office 365, and antivirus software. * **Support:** Handling on-site and remote service tickets (via TeamViewer/AnyDesk). * **Infrastructure:** Managing basic networks (RJ45 patching, Wi-Fi routers) and peripherals (printers, CCTV). * **Inventory:** Tracking technological assets and software licenses. **Candidate Profile** * **Education:** Technical or Engineering degree in Systems/Computer Science (student or recent graduate). * **Experience:** 1–2 years in similar roles (professional internships accepted). * **Technical Skills:** Knowledge of computer architecture, disk cloning, and backups. * **English:** Technical proficiency for reading manuals. * **Mandatory:** Valid driver’s license and ability to perform occasional physical effort (carrying equipment/installing in racks). **What We Offer** * **Salary:** $2,520.00 gross per week. * **Benefits:** Statutory benefits from day one. * **Cafeteria:** Subsidized at 50%. * **Savings:** Available savings fund. * **Your Special Day:** Paid birthday leave! * **Stability:** Direct employment with the company. **Schedule and Location** * **Monday–Friday:** 9:00 am – 6:30 pm. * **Saturday:** 9:00 am – 2:30 pm. * **Address:** Yucatán mz 5 lt 2, Col. La Esmeralda, Ojo de Agua, Tecámac, Edo. Méx., C.P. 55764. **Interested in the challenge?** Apply through this channel, attaching your updated CV. Employment Type: Full-time Salary: Starting at $10,920.00 per month Benefits: * Savings fund * Free uniforms Workplace: On-site employment