Technical Support - MacStore Pabellon Bosques

Description

Job Summary: MacStore is seeking a Technical Support specialist to provide personalized assistance and first- and second-level support to Apple users, advancing their professional careers. Key Highlights: 1. Professional growth and continuous training 2. Apple Certified Macintosh Technician certification 3. Part of a leading team in Apple products and services Position: Technical Support at MacStore!! · At MacStore, we want you to join this outstanding team and launch your professional career! · Interviews are about to begin. You could start your professional journey with us on that day. Join our sales force at MacStore branches!! MacStore Pabellon Bosques MacStore. We are a leading company in the distribution of Apple products and services (APR. APPLE PREMIUM RESELLER), with over 30 years in the market and 76 branches across the Mexican Republic. The position is for Technical Support, and responsibilities include: Providing first- and second-level technical support to Apple users. Delivering personalized customer service. Tracking completed service activities. Recommending additional services and promotions. Meeting performance metrics and indicators. We Offer: Gross monthly salary: $9,900.00 (salary increases and service commissions). Monthly food vouchers: $350.00 Punctuality bonus: $900.00 (for permanent staff) Statutory and above-statutory benefits: 100% IMSS contribution. Apple Certified Macintosh Technician certification Direct employment contract with the company. 17-day Christmas bonus (increases based on seniority). 12 vacation days. Vacation premium. Profit-sharing up to 3 months. Life insurance and funeral expense assistance. Uniforms. Professional growth. Continuous training. Additional benefits after 3 months (permanent staff): Savings fund. Discounts from prestigious brands. Christmas bonus. Requirements: Education: Completed high school. Passion for technology and Apple products. Customer service orientation. Willingness to travel. Interest in sales. Strong verbal communication skills. Availability of time. Work schedule: Monday through Sunday, rotating shifts from 11:00 AM to 8:00 PM or 12:00 PM to 9:00 PM (rotating weekday rest). -Requirements- Minimum education: Upper secondary education - General High School years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist