Sales and Customer Service Analyst

Description

**Kovi MX** We are a Brazilian startup dedicated to car rentals; our drivers are our top priority. At Kovi MX, we believe thousands of drivers deserve the opportunity to take control of their lives. We are looking for the best talent—join us as our next: **PRE-CX ANALYST.** **Responsibilities:** * Conduct telephone sales to identify new prospects or clarify inquiries * Receive and respond to calls and chats (WhatsApp) * Enter information about our future drivers into a CRM * Follow up with prospects until rental agreement closure * Coordinate appointments for prospecting * Validate documents **Requirements:** * Knowledge and experience applying customer service techniques * Experience managing databases (Metabase and Excel) * Experience using social media for sales and customer service * Minimum 2 years’ experience in call centers **Working Hours:** Monday–Friday, 9:00–18:00; Saturday, 10:00–13:00 **Work Location:** Reforma—5 minutes from Hamburg or Glorieta Insurgentes metro stations. **We Offer:** * Statutory benefits starting on day one * Gross salary of **$10,250.** * Transportation allowance: **$700** (starting after the first month) * Food vouchers: **$1,000** (starting after the first month) * Growth opportunities Interested candidates may apply via this platform or send their CV via WhatsApp to: 55\-19\-23\-60\-14, specifying name and position of interest. **Position Type:** Full-time, indefinite term **Employment Type:** Temporary **Work Modality:** On-site employment Position Type: Full-time Salary: $10,250\.00 per month Benefits: * Eligibility for indefinite-term contract * Remote work option * Food vouchers Application Question(s): * What was your most recent salary? * What is your salary expectation? Work Location: On-site employment