Job Summary: We are seeking a Call Center Supervisor at ATC with operational leadership skills, focused on team management, metric tracking, and continuous improvement. Key Highlights: 1. Operational leadership in work teams 2. Monitoring of metrics and productivity 3. Focus on goal achievement and continuous improvement We are hiring! Call Center Supervisor at ATC **Location:** Rómulo O'Farrill 427, Olivar de los Padres, Álvaro Obregón, CDMX Schedule: Monday to Friday, 7:45 AM to 6:00 PM; Saturdays, 9:00 AM to 2:00 PM **We Offer:** Base salary: $11,200 monthly GROSS \+ Bonuses Excellent working environment **What We Are Looking For:** Team management experience Monitoring of metrics and productivity Operational coaching and feedback Intermediate Excel proficiency Management and supervision of operational teams Performance indicator (KPI) monitoring Monitoring and feedback to agents Operational reporting skills Focus on goal achievement and continuous improvement Schedule flexibility. **Profile:** Operational leadership Results-oriented Organization Incident resolution Performance tracking Assertive communication This opportunity is for you! If you are interested, apply now or contact me at 5 5 6 8 7 0 6 9 8 3 and ask for Lic. Yarlenis Londoño—I will reply immediately!!
Juan García
Indeed · HR
Juan García
Indeed · HR
