Description
Position Summary:
We are seeking a Technical Customer Support Assistant with a passion for sales to resolve inquiries, serve VIP clients, and manage orders and quotations.
Key Highlights:
1. VIP corporate client service and follow-up
2. Order management, logistics, and incident resolution
3. Social media platform and digital marketing management
IMPORTANT: The company is seeking a Technical Customer Support Assistant.
Professional appearance and positive attitude.
Resolving inquiries and clarifications via phone or email.
Knowledge of marketplaces.
Passion for sales.
* Proficiency in social media platforms: Mercado Libre, TikTok Shop.
* Digital marketing.
* **VIP corporate client service and follow-up**
* Simultaneous management of multiple users, requests, and transactions
* **Purchase order tracking with warehouse, logistics, and procurement teams**
* **Order monitoring and delivery status tracking**
* After-sales service and incident resolution
* **Quotation tracking and preparation**
* **ERP system operation: registration and control of transactions**
* Achievement of service metrics (KPIs)
Ages 18–30
Residence near Iztacalco
Reference point: near GNP.
We offer:
Statutory benefits
Net salary: $11,000
Monday to Saturday, 9 AM–6 PM
SEND YOUR CV TO 5539738197 TO BE CONSIDERED
Employment type: Full-time
Salary: Up to $13,501.05 per month
Work location: On-site employment