Junior Infrastructure Consultant

Description

Job Summary: This Junior Infrastructure Consultant role involves providing technical support, managing users, and supporting infrastructure operations with growth opportunities. Key Highlights: 1. Growth opportunities in infrastructure and cloud 2. Ongoing training and exposure to real-world projects 3. Dynamic role involving technical support and infrastructure management **Junior Infrastructure Consultant** (CDMX / Hybrid) What will you do in this role? * Provide technical support to users (email, access, tools) * Manage user onboarding, offboarding, and modifications * Support infrastructure operations (Windows Server, M365, Azure) * Handle Tier-1 tickets * Escalate incidents when necessary * Document processes and solutions What are we looking for? * 1\-2 years of experience in technical support or infrastructure * Basic knowledge of: * Windows Server / Active Directory * Microsoft 365 (Outlook, Teams, OneDrive) * Basic SQL * Azure concepts (desirable) * **Degree in Computer Science or related field** Most important qualities: * Service-oriented attitude * Willingness to learn * Proactivity * Strong communication skills What do we offer? * Growth opportunities in infrastructure and cloud * Ongoing training * Exposure to real-world projects Salary: $15,000\.00 \- $20,000\.00 per month Benefits: * Grocery vouchers Education: * Completed Bachelor's degree (desirable) Experience: * Technical support: 1 year (mandatory) * Network infrastructure: 1 year (mandatory) Work location: Hybrid remote work in 02810, Ignacio Allende, CDMX