Cuauhtlamila Help Desk & IT Support Job Listings

Customer Service (Hybrid)65230269245314120

Summary: SimplePractice is seeking a Customer Success Specialist to provide world-class support and tangible value to their growing community by assisting customers via phone, chat, and email. Highlights: 1. Provide world-class customer experience as front-line communication 2. Opportunity to provide tangible value and support to customers 3. Collaborate with other teams to handle customer inquiries #### **About Us** At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they're up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner\-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice. #### **The Role** SimplePractice is seeking a friendly, eager\-to\-learn Customer Success Specialist (Product Specialist) to join our Customer Success team in Mexico City. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. In this role, you'll use your passion for collaboration and technology to provide our customers with a world\-class experience. You would act as the front line of communication with our customers, serving inbound phone calls as well as assisting customers via chat and email. This role will give you the opportunity to provide tangible value and support to our growing community. This is a full\-time hourly (non\-exempt) position, with overtime available during peak seasons. We're looking for some individuals that can also offer non\-traditional business hours availability, including weekends and evening hours, to help us manage our response time goals throughout the entire week. #### **Responsibilities** * Address inbound customer inquiries regarding our platform's features + Answer all inbound support emails within 60 minutes or less, continually striving for faster response times + Triage incoming customer support emails to specialized CS team members as needed + Participate in live chat during our standard business hours + Schedule live customer screen\-sharing sessions and phone calls as needed + Investigate and troubleshoot complex customer questions using intuitive problem\-solving skills + Identify patterns in incoming support emails and chats, and keep an eye out for potential issues + Escalate product issues to our Technical Support Specialists + Contribute to our ambitious conversion rate goals by conducting live onboarding calls with customers in a free trial * Maintain alignment with the larger Customer Success team and other internal stakeholders + Identify and report knowledge gaps and work to get them added to our knowledge systems + Work with other SimplePractice teams to handle customer inquiries when inter\-department collaboration is needed #### **Desired Skills \& Experience** * English proficiency * 1\-2 years in a customer support or service industry role, serving a diverse and professional customer base * You have a bachelor's degree from an accredited college or university * You have demonstrated the ability to self\-manage towards a set of defined goals \& prioritize among many different tasks * A sense of urgency to complete work efficiently and accurately * Comfortable with ambiguity to determine the best solution for our customers * Comfortable with simultaneously managing and troubleshooting a large number of computer\-based programs, applications, and toolsets to perform job duties (e.g., Slack, Asana, Zendesk, Google Workspace) #### **Bonus Points** * You're highly empathetic, patient, and really love helping people * You have excellent written and verbal communication skills, with an emphasis on a casual, friendly, and conversational tone * You're self\-managing and self\-motivating, can organize in a multitasking environment, and can adjust priorities as needed * A plus if you have past experience working with Zendesk or in SAAS companies #### **Monthly Compensation Range** MXN $20,158\.33 \- $25,198\.50 per month Base salary is one component of total compensation. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we'll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job\-related factors.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 20,158-25,198/year

Analista de Datos de IA de Visión65230268655745121

Indeed

Analista de Datos de IA de Visión

Resumen: El Analista de Datos de IA de Visión recopila, clasifica y envía datos provenientes de los sistemas de monitoreo de IA de visión, identificando proactivamente anomalías para reducir el tiempo de inactividad y mejorar la esterilidad. Aspectos destacados: 1. Contribuir a ahorros anuales multimillonarios mediante el análisis de datos 2. Realizar análisis de causa raíz sobre anomalías detectadas por los sistemas de IA de visión 3. Colaborar con los equipos de ingeniería y fabricación para mejorar los procesos 1 vacante Ciudad de México ### **Descripción del puesto** **Analista de Datos de IA de Visión** **Asociado III \- Análisis Empresarial** **¿Quiénes somos?:** Nacida en el entorno digital, UST transforma vidas mediante el poder de la tecnología. Caminamos junto a nuestros clientes y socios, incorporando innovación y agilidad en todo lo que hacen. Los ayudamos a crear experiencias transformadoras y soluciones centradas en las personas para un mundo mejor. UST es un grupo impulsado por una misión, integrado por más de 29.000 resolutores prácticos de problemas y pensadores creativos en más de 30 países. Nuestros equipos emprendedores tienen la facultad de innovar, actuar con agilidad y generar un impacto duradero y sostenible para nuestros clientes, sus clientes y las comunidades en las que vivimos. Con nosotros, crearás un impacto ilimitado que transformará tu carrera —y las vidas de personas de todo el mundo. Visítanos en UST.com. **Tú eres:** El Analista de Datos de IA de Visión se encarga de recopilar, clasificar y enviar los datos generados por los sistemas de monitoreo de IA de visión. Al detectar proactivamente anomalías y desviaciones en los datos, este puesto contribuye directamente a ahorros anuales multimillonarios mediante la reducción del tiempo de inactividad, la mejora de la garantía de esterilidad y la liberación más rápida de lotes. **La oportunidad:** * Recopilar, limpiar y procesar datos sobre el uso de guantes, conteo de viales, entrada/salida de operadores y sistemas de monitoreo ambiental. * Desarrollar tableros de control e informes para supervisar indicadores clave de rendimiento (KPI), como la reducción del tiempo de inactividad, la prevención de desviaciones y la garantía de esterilidad. * Realizar análisis de causa raíz sobre anomalías detectadas por los sistemas de IA de visión. * Colaborar con ingenieros y equipos de fabricación para traducir conocimientos en mejoras de procesos. * Apoyar iniciativas de análisis predictivo para pronosticar la necesidad de reemplazo de guantes y mantenimiento de equipos. * Supervisar métricas de rendimiento y presentar hallazgos a la dirección en formatos ejecutivos listos para su uso. Esta descripción del puesto identifica las responsabilidades y tareas típicamente asociadas al desempeño del puesto. Pueden requerirse otras funciones esenciales relevantes. **Lo que necesitas:** * Educación y certificaciones * No se requiere título universitario formal. Se acepta experiencia profesional equivalente en análisis de datos, estadística o ingeniería. * Experiencia * 3 o más años de experiencia en análisis de datos, preferiblemente en fabricación farmacéutica o de ciencias de la vida. * Antecedentes en entornos regulados con exposición a la conformidad GxP. * Competencias técnicas * Conocimiento de marcos de cumplimiento en fabricación y principios de integridad de datos. (Deseable, pero no obligatorio). * Familiaridad con el monitoreo de modelos de IA/ML y flujos de datos de IoT industrial. * Alta competencia en Microsoft Excel * Competencia en Microsoft PowerPoint, Word y Outlook * Competencias interpersonales * Excelentes habilidades de comunicación y gestión de partes interesadas. * Fuertes capacidades analíticas y de resolución de problemas. * Capacidad para trabajar bajo presión y gestionar múltiples prioridades. * Excelente comunicación en inglés (escrita y verbal) * Experiencia preferible * Certificaciones en IA. * Gestión de programas farmacéuticos o experiencia en entornos regulados. **Beneficios** Los empleados reciben beneficios obligatorios y no obligatorios, tales como catorce (14) días de vacaciones a partir de la fecha de contratación, prima vacacional, diez (10) días festivos pagados, un bono navideño equivalente a treinta (30) días de salario, vales mensuales para alimentos, fondo de ahorro y seguro médico. Algunos empleados pueden ser elegibles para beneficios adicionales de la empresa a partir de la fecha de contratación, incluidos seguros dentales, de discapacidad y de vida; cuatro (4) días de licencia personal remunerada al año, hasta tres (3) días de licencia médica remunerada al año y hasta tres (3) días de licencia por duelo remunerada al año. **En lo que creemos:** Adoptamos con orgullo los valores que han moldeado a UST desde su fundación. Construimos nuestra cultura sobre la humildad, la humanidad y la integridad. Estos valores nos inspiran a fomentar una cultura centrada en las personas y en lo humano, que promueve la diversidad, prioriza soluciones sostenibles y mantiene a nuestros empleados y clientes en el centro de todas nuestras decisiones. **Humildad:** Escucharemos, aprenderemos, mostraremos empatía y ayudaremos desinteresadamente en nuestras interacciones con todos. **Humanidad:** A través de los negocios, mejoraremos la vida de quienes son menos afortunados que nosotros. **Integridad:** Cumpliremos nuestros compromisos y actuaremos con responsabilidad en todas nuestras relaciones. **Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso** En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva. **An Equal Opportunity Workplace, Free of Discrimination and Harassment** At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage. UST se reserva el derecho de redefinir periódicamente tus funciones y responsabilidades según los requisitos de la organización y/o tu desempeño. \#UST \#LI\-LR1 \#LI\-Remote ### **Habilidades** análisis empresarial, análisis de datos, cumplimiento GxP, IoT industrial, monitoreo de modelos de IA/ML, integridad de datos, Microsoft Excel, ### **Sobre UST** UST es un proveedor global de soluciones de transformación digital. Durante más de 20 años, UST ha trabajado codo a codo con las mejores empresas del mundo para generar un impacto real mediante la transformación. Impulsada por la tecnología, inspirada por las personas y guiada por un propósito, UST colabora con sus clientes desde el diseño hasta la operación. Con una profunda experiencia sectorial y una filosofía orientada al futuro, UST incorpora innovación y agilidad en las organizaciones de sus clientes. Con más de 30.000 empleados en 30 países, UST construye para un impacto ilimitado —tocando miles de millones de vidas en el proceso.

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Intern - Simulator Maintenance at MEX65230268395521122

Indeed

Intern - Simulator Maintenance at MEX

Summary: This hands-on intern role in Simulator Maintenance offers a unique opportunity to gain practical technical and organizational experience in aviation training. Highlights: 1. Practical technical and organizational experience in aviation training 2. Support daily simulator operations and maintenance tasks 3. Ideal for students pursuing careers in aviation technology or engineering **Intern – Simulator Maintenance** **Avenger Flight Group (AFG)** **Schedule:** 25–30 hours per week (1\-hour unpaid break) **Compensation:** $15–$18/hour, depending on experience (DOE) Avenger Flight Group is seeking motivated interns to join our **Simulator Maintenance Department**. This hands\-on role offers a unique opportunity to gain practical technical and organizational experience in a fast\-paced aviation training environment. Ideal for students or recent graduates pursuing careers in aviation technology, systems engineering, or related fields. **Key Responsibilities:** * Perform routine cleaning, sanitization, and minor maintenance of flight simulators * Assist with corrective maintenance, hardware modifications, and refurbishment activities * Support daily simulator operations including pre\-flight and post\-flight checks * Accurately record maintenance tasks * Interact with customers and flight crews professionally to ensure satisfaction **Qualifications:** * Currently enrolled in or recent graduate of a college or technical program in Aviation, Avionics, Engineering, or a related discipline * Basic understanding of aircraft systems, avionics, or navigation concepts * Comfortable using hand tools and basic diagnostic/test equipment * Strong technical aptitude with solid computer skills * Excellent communication and teamwork abilities * Physically able to climb stairs, bend, stoop, and stand for extended periods * Must have legal right to work; company is not able to sponsor visas * Must reside locally or have reliable transportation to the facility * Must be able to speak, read, and write English fluently **If you are interested in this position, please apply using the following link:** HTTPS://SECURE.ENTERTIMEONLINE.COM/TA/CBIZ752AA.CAREERS?APPLYTOJOB\=436586442

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Patient Safety Associate- GBS65230268146305123

Indeed

Patient Safety Associate- GBS

Summary: As a Patient Safety Associate, you will manage inbound safety information, ensure compliance with reporting requirements, and contribute to procedure development at Novo Nordisk. Highlights: 1. Manage inbound safety information and ensure compliance with reporting. 2. Handle adverse events and technical complaints, providing timely responses. 3. Opportunity to identify and implement procedural improvements. Patient Safety Associate\- GBS **Category:** Reg Affairs \& Safety Pharmacovigilance **Location:**Ciudad de México, Ciudad de México, MX Patient Safety Associate \- GBS Mexico City **Your new role** As a Patient Safety Associate at Novo Nordisk, you will be responsible for receipt, documentation, triage and quality assessment of inbound safety information, including adverse events and technical complaints. Also responsible for ensuring compliance with all internal and external drug and device safety reporting requirements regarding the collection and maintenance of safety information. Along with that you will: * Duplicate searches, Product Coding and Narrative Generation. * Handling inbound and outbound calls and correspondence for adverse events and technical complaints, providing professional and timely responses to product information questions and inquiries. * Assist with training and mentoring of new joiners and assist with workload distribution and coordination. * Identify opportunities of development of the procedures and make recommendations to management and support implementation of solutions. **Your new department** The Clinical, Medical \& Regulatory department at Novo Nordisk is dedicated to ensuring the safety and efficacy of our products. We work closely with healthcare professionals, patients, and regulatory authorities to collect and analyse safety information. **Your skills and qualifications** * Must have: + Bachelor's degree in a science or healthcare discipline. + Knowledge of medical and pharmacovigilance terminology. + You have Advanced or Fluent Level of Spanish and **English**. + Familiarity with FDA regulations, computer validation, and regulatory requirements. * Nice to Have: + 1\-2 years of patient safety experience, preferably with customer service experience. + Experience with MedDRA coding and adverse event identification is preferred. + It will be considered as an asset if you have knowledge and experience with disease states supported by Novo Nordisk, such as diabetes, obesity, haemophilia, and growth hormone disorders. + Proficiency in test case writing and execution is a must. **Working at Novo Nordisk** Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results. **What we Offer** There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind. **More Information** For more information, visit novonordisk.com, Facebook, Instagram, X, LinkedIn and YouTube. To complete your application, click on “Apply now”, attach your CV and follow the instructions. **Deadline** Please apply before **February 3rd, 2026\.** We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long\-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Network Support Manager65230267859459124

Indeed

Network Support Manager

Summary: This role involves leading critical platforms, driving automation, and influencing the evolution of a hybrid ecosystem to support business continuity and customer experience. Highlights: 1. Lead stability, resilience, and governance of all network services. 2. Create scalable operational frameworks and automation standards. 3. Coordinate modernization initiatives and cross-functional interactions. Country Mexico Working Schedule Full\-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 26\-Jan\-2026 Job ID 15132 ### **Description and Requirements** The Opportunity *We are experts and globally recognized leaders in insurance. With over 150 years of experience, we deliver best-in-class life insurance, annuities, and benefits programs to more than 90 million customers across 50 countries worldwide. In Mexico, we are the #1 life insurer in the country, with over 10 million insured individuals.* The Network Operations Manager is responsible for ensuring the reliability, security, and modernization of MetLife’s network infrastructure in Mexico, spanning LAN, WAN, wireless, VPN, collaboration, and security environments. This is an exciting opportunity to lead critical platforms, drive automation, and influence the evolution of a hybrid ecosystem that supports business continuity and customer experience. Success in this role requires strategic thinking, strong technical leadership, and the ability to thrive in complex, high‑pressure environments. The Network Operations Manager is responsible for both operational excellence and long‑term modernization initiatives. You’ll collaborate closely with internal leaders, global/regional technology teams, vendors, and regulators in an inclusive and highly interconnected environment. How You’ll Help Us Build a Confident Future (Key Responsibilities) * Lead the stability, resilience, and governance of all network services including LAN/WAN, wireless, VPN, SD‑WAN, security, and collaboration platforms. * Create scalable operational frameworks, automation standards, and proactive monitoring practices. * Oversee incident response, problem management, KPIs, and performance thresholds across environments. * Manage vendor relationships, budget optimization, contract evaluation, and resource allocation. * Develop technical teams across networking, wireless, automation, security, and collaboration domains. * Coordinate modernization initiatives, cross‑functional interactions, and alignment with enterprise architecture. What You Need to Succeed (Required Qualifications) * Degree in Computer Science, Information Systems, or related field—critical for leading complex enterprise network architecture. * Expertise in Cisco technologies (routing, switching, SD‑WAN), Palo Alto, Zscaler, and VPN solutions for secure, large‑scale operations. * Experience with monitoring platforms (SolarWinds, LogicMonitor, NetBrain) to ensure proactive observability. * Strong leadership, communication, decision‑making, and problem‑solving skills. * Ability to work in diverse, high‑pressure, and global environments. What Can Give You an Edge (Additional Skills) * 8–10\+ years of experience in network engineering and security. * Hands‑on experience with automation (Python, Ansible) and AI‑driven monitoring. * Strong vendor‑management and negotiation capabilities. * Ability to lead by influence and manage offshore teams effectively. *At MetLife, we are committed to fostering diversity among employees, through non‑discriminatory treatment for reasons of race, gender expression / identity, sexual orientation, religion, age, nationality, marital status, disability, physical or economic condition; HIV and pregnancy tests are not required for hiring, retention, or promotion; and equal employment opportunities are guaranteed.* **Benefits We Offer** Our benefits are designed to support your holistic well-being, with programs covering physical and mental health, financial wellness, and family support. We offer major medical expense insurance, life insurance, combined with a competitive compensation package including performance bonuses, savings fund, and pension plan. We also provide extended parental and adoption leave, as well as additional benefits such as volunteer time off, birthday days off, Cultural Heritage Day, cultural and sports events—and much more! **About MetLife** Recognized on Fortune magazine’s 2025 “World’s Most Admired Companies” list and on Fortune’s 2025 list of the “25 Best Places to Work™ in the World”, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. Our purpose is simple: to help our colleagues, customers, communities, and the world at large build a safer future. United by purpose and guided by our core values—Win Together, Do the Right Thing, Deliver Impact over Activity, and Think Forward—we are inspired to transform the next century of financial services. At MetLife, it’s \#AllTogetherPossible—join us! At MetLife, we are committed to fostering diversity among employees, through non\-discriminatory treatment for reasons of gender, gender expression, sexual orientation, religion, age, nationality, marital status, disability, physical or economic condition, HIV and embarrassment as a requirement for entry, permanence or ascension and there is equal employment opportunities.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed

Clerk Customer Support

Summary: This role involves responding to customer inquiries via various channels to provide problem resolution and maintain knowledge of company products and services. Highlights: 1. Responds to customer inquiries via telephone, email, SMS and Chat 2. Resolves basic payment and account related requests for cardholders 3. Builds knowledge of products, policies, and procedures for clients Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best\-in\-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. **Summary of This Role** ------------------------ Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications. **What Part Will You Play?** ---------------------------- * Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1\-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution. * Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries. **What Are We Looking For in This Role?** ----------------------------------------- **Minimum Qualifications** * High School Diploma or Equivalent * Typically No Relevant Experience Required **Preferred Qualifications** * None Identified **What Are Our Desired Skills and Capabilities?** ------------------------------------------------- * Skills / Knowledge \- Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. * Job Complexity \- Works on assignments that are routine to semi\-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision\-making. * Supervision \- Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Av. México 144, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

Indeed

Clerk customer support

Summary: This role involves responding to customer inquiries via various channels, providing problem resolution, and maintaining detailed knowledge of products and services. Highlights: 1. Responds to customer inquiries via telephone, email, SMS, and Chat 2. Resolves basic payment and account related requests for card holders 3. Learns company policies and procedures to complete routine tasks Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best\-in\-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. **Summary of This Role** ------------------------ Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications. **What Part Will You Play?** ---------------------------- * Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1\-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution. * Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries. **What Are We Looking For in This Role?** ----------------------------------------- **Minimum Qualifications** * High School Diploma or Equivalent * Typically No Relevant Experience Required **Preferred Qualifications** * None Identified **What Are Our Desired Skills and Capabilities?** ------------------------------------------------- * Skills / Knowledge \- Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. * Job Complexity \- Works on assignments that are routine to semi\-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision\-making. * Supervision \- Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Av. México 144, Cuajimalpa, Cuajimalpa de Morelos, 05000 Ciudad de México, CDMX, Mexico

Automotive Mechanical Technician65230264953730127

Indeed

Automotive Mechanical Technician

Summary: This role involves preparing and maintaining vehicles for commercial launches, conducting tests, and supporting engineering in root cause analysis using diagnostic tools. Highlights: 1. Perform corrective and preventive maintenance for Stellantis fleets 2. Conduct component or vehicle tests in accordance with requirements 3. Support various engineering areas in root cause analysis Automotive Mechanical Technician: * Prepare vehicles according to internal standards for commercial launches. * Perform corrective and preventive maintenance for Stellantis fleets. * Conduct component or vehicle tests in accordance with requirements. * Operate and maintain machines, tools, and facilities in optimal conditions. * Support various engineering areas in root cause analysis. * Use different diagnostic tools (CDA, Witech, DiagBox, GDIS). * Record activities to comply with internal and external regulations. * Operate Stellantis vehicles in accordance with applicable and current traffic regulations. * Perform dynamic and static evaluations of Stellantis vehicles. Requirements: * Technical degree in Automotive Mechanics. * 3 years of experience in the automotive industry. * Reading and interpreting electrical diagrams. * Knowledge vehicle systems, components and comunnication architectures. * Strong analytical and decision \- making skills. * Leadership abilities to foster positive relationships. * Customer \- focused approach. * English \- Basic. * Basic Microsoft Office skills (Excel, Word, PowerPoint)

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Indeed

Inventory Coordination

Job Summary: Coordinate and execute physical inventory counts, analyze data, and ensure traceability and reconciliation of inventory in a collaborative and diverse environment. Key Highlights: 1. Be part of a Great Place to Work company 2. A culture that embraces diversity and collaboration 3. Empower your strengths and build trust **About DHL** ----------------- **We are the world’s largest logistics company, creating a competitive advantage for our customers by delivering logistics solutions based on our global standardized warehousing, transportation, and integrated services.** **Our people are our greatest asset. We are certified as a Great Place to Work company. At DHL, you will find a culture that embraces diversity and collaboration; empowers your strengths and builds trust through our values of respect and results.** **A world powered by logistics. A company powered by our people.** **Requirements:** --------------- * Completed Bachelor’s or Engineering degree (internship eligible) * Availability to work Monday through Sunday. * Proficiency with Hand Held devices. * Intermediate Excel (GRAPHS, PIVOT TABLES, DATABASES, CALCULATIONS, MIN. AND MAX.) * WMS proficiency * Two years’ experience in inventory, rejections, and returns **Main Responsibilities:** -------------------------- * Coordinate annual physical inventory counts, execution and inventory plan, counting plan, discrepancy follow-up, and closing. * Data analysis and forecasting methods. * Practical knowledge of inventory management software (WMS) * Inventory reconciliation across systems * Assignment of functions and tasks for cyclic counts * Ensure inventory traceability * Ability to accurately track inventory and prepare reports * Follow-up and control of identified discrepancies * Administration of rejections and returns. **Schedule:** Availability Monday through Sunday (2-shift rotation per month). * 6 a.m. to 2 p.m., Monday to Saturday * 2 p.m. to 9:30 p.m., Monday to Saturday **Work Location:** Mega campus Nextlalpan **We Offer:** -------------- * Salary: $18,403 gross monthly * 10% food vouchers * 13% savings fund * Christmas bonus * Vacation days * Vacation premium * Life insurance * IMSS (Mexican Social Security Institute) * Direct DHL contract * Biweekly payments **At DHL Mexico, you’ll find an environment that challenges you to fully develop your skills and professional potential. Join our team and become part of a world powered by logistics and excellence in customer service!**

C. las Flores 75, Emiquia, 54965 Tultepec, Méx., Mexico

$MXN 18,403/year

NOTARY SECRETARY WITH EXPERIENCE65230246175105129

Indeed

NOTARY SECRETARY WITH EXPERIENCE

Job Summary: We are seeking a person to prepare pre- and post-notarial acts, including UIF notices, Declaranot, Vulnerable Activities Notice, monitoring of the Public Registry and Control Desk. Key Responsibilities: 1. Preparation of pre- and post-notarial acts (UIF notices, Declaranot) 2. Handling of Vulnerable Activities Notice and document requests 3. Monitoring of the Public Registry and Control Desk **We are seeking a person to prepare pre- and post-notarial acts (UIF notices, Declaranot, Vulnerable Activities Notice, pre-notarial document requests, lines of rights, monitoring of the Public Registry, Control Desk, and preparation of notarial certificates).** Employment Type: Part-time Salary: $10,000.00 - $14,000.00 per month Benefits: * Discounted cafeteria service Work Location: On-site employment

Justo Corro 47, Los Reyes, 54900 Tultitlán de Mariano Escobedo, Méx., Mexico

$MXN 10,000/month

Indeed

EJECUTIVO DE VENTAS

Resumen del Puesto: Se busca profesional de ventas con experiencia en agencias automotrices para promover productos y servicios, administrar cartera de clientes y asegurar el cumplimiento de estándares. Puntos Destacados: 1. Ejecutar estrategias comerciales y de satisfacción al cliente 2. Promover e incrementar la venta de productos y servicios 3. Administrar y mantener actualizada la cartera de clientes Requisitos: De: 20\-45 años. Escolaridad: Carrera técnica comercial o afín. Experiencia: Mínima de 2 años en el puesto ofertado. (Ventas de productos y servicios, Atención a clientes) Haber trabajado en Agencias automotrices. Microsoft Office nivel intermedio. Gmail, Drive nivel intermedio. RP de Ventas nivel intermedio. Disponibilidad de tiempo. Atención a clientes. Prospección y manejo de cartera. Organización. Conocimientos/ Habilidades: Conocimientos aplicables en ventas. Prospección y manejo de cartera. Dominio de estrés. Honestidad. Trabajo en equipo. Comunicación efectiva. Enfoque a la Calidad. Relaciones interpersonales. Servicio al cliente. Orientación al Servicio. Enfoque a resultados. Funciones: Conocer, ejecutar estrategias comerciales y de satisfacción al cliente enfocadas al logro de objetivos. Promover e incrementar la venta de los productos en todas sus líneas; así como, servicios Administrar, dar seguimiento y mantener actualizada la cartera de clientes en el sistema. Prospectar, atraer y atender a clientes potenciales. Dar retroalimentación al auxiliar de ventas sobre la demanda real de producto. Asegurar el correcto registro de la información de ventas y de prospectos en los sistemas de trabajo. Facilitar y dar seguimiento al cumplimiento de los estándares de Certificación Integral. Ofrecemos: · Atractivo sueldo garantía $8,400 \+ comisiones sin tope (hasta 20,000 al mes) · Prestaciones de ley completamente garantizadas desde el primer día. · Cotización 100% IMSS. Zona de trabajo: \-Interlomas: Blvd. Magnocentro 3, Bosque de las Palmas, 52787 Naucalpan de Juárez, Méx. Tipo de puesto: Tiempo completo Sueldo: Hasta $20,000\.00 al mes Lugar de trabajo: Empleo presencial

Blvd. Magnocentro No. 3, La Herradura, 52760 Naucalpan de Juárez, Méx., Mexico

$MXN 20,000/year

Administrative Assistant for Maintenance652302333575701211

Indeed

Administrative Assistant for Maintenance

Job Summary: We are seeking an Administrative Assistant for the Maintenance Department, responsible for managing the internal management system and tracking the vehicle fleet. Key Responsibilities: 1. Internal system management 2. Vehicle fleet tracking 3. Effective communication Company dedicated to the production and distribution of ice in various formats; due to expansion, we are currently seeking: Administrative Assistant for the Maintenance Department You will manage our internal management system Track our vehicle fleet (vehicle management) Send reports Communicate effectively CRM usage is a plus that will support your work Excel proficiency Employment type: Full-time Salary: $10,000.00 - $12,000.00 per month Work location: On-site employment

Armando Tornel Murillo 31, Cocem, 54913 Buenavista, Méx., Mexico

$MXN 10,000-12,000/year

Indeed

Accounting Supervisor

Position Summary: Maseficiencia is seeking a Senior Accounting Consultant to supervise and coordinate teams, ensure tax and financial compliance, and generate reliable information for strategic decision-making. Key Highlights: 1. Coordination and supervision of accounting teams 2. Ensuring tax and financial compliance 3. Preparation of managerial reports and metrics **Maseficiencia is seeking an Accounting Supervisor in Benito Juárez, Mexico City** ------------------------------------------------------------------------------ **SENIOR ACCOUNTING CONSULTANT** Bachelor’s degree in Public Accounting, Financial Administration, or related field; graduated or currently completing studies. A Master’s degree in Taxation, Finance, or Administration is desirable. Minimum 5 years of experience in tax and financial accounting is required to ensure solid accounting-tax judgment, and at least 3 years in personnel coordination roles within an accounting firm, ensuring proper tax and financial management of clients through team supervision, regulatory compliance, and generation of reliable information for strategic decision-making. Strong knowledge of general accounting, advanced tax and financial accounting, current tax legislation, coordination of monthly and annual closings, advanced Excel skills, as well as proficiency with accounting software such as ASPEL, CONTPAQi or similar systems, and a customer service orientation are essential. The candidate must demonstrate proactivity, openness to learning, leadership and team development capabilities, analytical and strategic thinking, ability to work under pressure and meet deadlines, results orientation, attention to detail and quality, professional ethics, service attitude, and discretion in handling confidential information. Main responsibilities of the position: * Supervise, coordinate, and monitor the work of accounting consultants and assistants. * Review accounting records, financial statements, and tax returns. * Ensure timely fulfillment of tax obligations before the SAT (Tax Administration Service). * Coordinate monthly and annual accounting closings. * Design, implement, and supervise internal controls to ensure the quality of accounting information. * Provide technical support for strategic tax and financial decisions. * Prepare managerial reports, indicators, and metrics for the accounting department. * Identify areas for improvement in accounting and tax processes. * Promote and coordinate continuous technical training for the team. Work location: Col. del Valle Nte., Benito Juárez, 03103, CDMX, with availability to relocate to new offices on Prado Norte or Viaducto, Insurgentes. Working hours: Monday to Friday, 08:00–18:00 hrs., though candidates must have flexible availability depending on operational needs. The salary offered ranges from $30,000 to $35,000 gross per month, depending on experience, plus statutory benefits from day one and food vouchers. **Desired education level:** Higher education — graduate **Desired experience level:** Mid-level **Departmental function:** Accounting / Finance **Industry:** Consulting, advisory, and business services *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6979070f63000042007d5abe&source=indeed*

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

$MXN 30,000-35,000/year

Auxiliar contable Iztapalapa652302261803551213

Indeed

Auxiliar contable Iztapalapa

Resumen del puesto: Buscamos un Auxiliar Contable con experiencia en sistemas ASPEL para el registro y la conciliación contables. Puntos destacados: 1. Oportunidad de crecimiento profesional 2. Flexibilidad de horario de trabajo ¡¡¡**PRODUCTOS ADEX** te invita a integrarte a su equipo de trabajo!!! Actualmente buscamos: Auxiliar contable **Requisitos:** * Conocimiento del sistema ASPEL (COI, SAE) * Registro contable (DIARIO, INGRESOS, EGRESOS) * Conciliación (BANCOS, CLIENTES, PROVEEDORES) * Conciliación (SAT\-COI) * Conciliación (SAT\-SAE) * Excel Mínimo 2 años de experiencia Carrera en contabilidad o afín Horario laboral de lunes a viernes de 08:00 a 17:30 hrs, ubicación de trabajo: Iztapalapa (cerca del metro Atlalilco). **La empresa ofrece:** * Sueldo de $11,300 brutos mensuales * Prestaciones de ley * Flexibilidad de horario * Oportunidad de crecimiento **¡SI TE INTERESA!** Envía tu postulación por este medio o acude directamente a una entrevista en Av. Ermita Iztapalapa 855, colonia Santa Isabel Industrial, alcaldía Iztapalapa (ubicados sobre la avenida Ermita, casi esquina con avenida Tláhuac) w.a. 56\*43\*69\*33\*43 Tipo de puesto: Tiempo completo Sueldo: $11,300\.00 al mes Beneficios: * Opción a contrato indefinido Escolaridad: * Técnico superior concluido (Deseable) Experiencia: * Auxiliar contable: 1 año (Deseable) Lugar de trabajo: Empleo presencial

Priv. Ermita Iztapalapa 82, Amp Ricardo Flores Magón, Iztapalapa, 09820 Ciudad de México, CDMX, Mexico

$MXN 11,300/month

BILLING AND COLLECTIONS ASSISTANT652302253186581214

Indeed

BILLING AND COLLECTIONS ASSISTANT

Position Summary: We are seeking a Billing and Collections Assistant to manage billing, collections, and accounting records at a law firm. Key Highlights: 1. Experience in billing, collections, and accounting. 2. Proficiency in Aspel systems and law firm software. 3. Client and partner service with a team-oriented approach. **BILLING AND COLLECTIONS ASSISTANT** **Profile:** · Minimum of three years’ experience after graduation in accounting, accounts receivable, billing, and computing. · Certified Public Accountant. **Essential Knowledge:** · Aspel system (SAE; clients: “billing, payment receipts”; suppliers: “onboarding, scheduling of payments”). · Payment application via Aspel Bancos system. · Proficiency in at least one law firm management system: Aptus Legal Suite, Genuis Soft, Lemontech (generation of debit notes, time entry, and modifications thereto). · Receipt, control, and recording of expenses within the Aptus system. · Onboarding of clients and matters into the system. · Collections follow-up. · Invoice registration in billing portals (preferably Legal Tracker). **Skills:** · Interpersonal and managerial communication: Service to domestic and international clients; direct interaction with partners and associates. · Teamwork, organization, responsibility, honesty, and punctuality. · Initiative, discretion, and proactivity. **Requirements:** Age: 22 to 45 years old Gender: No preference Education: Bachelor’s degree in Accounting (preferred). Schedule: Monday to Thursday, 9:00 am to 7:00 pm; Friday, 9:00 am to 3:00 pm Salary: $23,000 to $24,000 monthly, depending on qualifications. Minimum one year of prior experience at a law firm (preferred). **Benefits:** Benefits exceeding statutory requirements Meal vouchers SGGM (Mexican Social Security Institute) Position Type: Full-time Salary: $23,000.00 – $24,000.00 per month Benefits: * Major medical expense insurance * Meal vouchers Work Location: On-site employment

C. Calderón de la Barca 123, Polanco, Polanco III Secc, Miguel Hidalgo, 11540 Ciudad de México, CDMX, Mexico

$MXN 23,000-24,000/year

Customer Service Executive652302159706911215

Indeed

Customer Service Executive

Job Summary: GLOBALPAQ® is seeking a Customer Service Executive to provide technical support, train users, and manage communication with internal and external customers. Key Highlights: 1. Opportunity for technical support and training on the logistics platform. 2. Development of problem-solving and teamwork skills. 3. Key role in customer service and support within a dynamic environment. **Job Description** **GLOBALPAQ®** is a company specialized in providing logistics services to our clients, regardless of their business model or the geographic region in which they operate—or to which they ship. We ensure that your supply chain benefits from special agreements we have established with various courier companies, enabling you to use their services at competitive rates. **JOIN OUR TEAM AS:** **CUSTOMER SERVICE EXECUTIVE** **JOB REQUIREMENTS:** * Minimum verifiable experience of 2 years in a similar position * Education: Bachelor’s degree in Computer Science/Systems, Business Administration, Computer Engineering, or related field * Proficient use of Microsoft Office (Word, Excel, Outlook) **Knowledge in:** * Customer service and support * Computer use and internet navigation on PC and smartphone * Use of technological applications * ERP system management **Responsibilities:** * Provide technical support to users and platforms * Create and update internal manuals * Train internal and external users on platform usage * Respond to calls and emails from internal and external customers * Address inconsistencies arising from platform usage * Provide tracking-related customer service and support for packages **Skills:** * Verbal communication * Problem solving * Teamwork * Customer service * Excellent communication * Frustration tolerance **Skills:** * Analysis and resolution of problems. * Teamwork. * Achievement of set results and objectives. * Planning and organization. * Articulate speaking **WE OFFER:** * Base salary of $9,500.00 * Attendance, punctuality, and productivity bonuses totaling $2,500.00 * Statutory benefits * 20-day year-end bonus (aguinaldo) * Vacation premium at 40%. Employment type: Full-time Salary: $12,000.00 per month Work location: Atizapán de Zaragoza Schedule: Monday to Friday, 9:00 am to 7:00 pm Saturday, 9:00 am to 2:00 pm Employment type: Full-time Salary: $12,000.00 per month Education: * Completed high school diploma (Preferred) Experience: * Customer service: 1 year (Preferred) Workplace: On-site employment

C. Pioneros del Cooperativismo 214, Mexico Nuevo, 52966 Cdad. López Mateos, Méx., Mexico

$MXN 12,000/year

Indeed

IT Support Assistant

Job Summary: An IT consulting company is seeking an IT Support Technician with experience in hardware, software, and networks to ensure proper system functionality. Key Highlights: 1. Essential role in IT technology support 2. Opportunity to work in the IT consulting field 3. Development in hardware, software, and networks Company focused on information technology consulting services **Technical Support** **Requirements:** * Minimum 1 year of experience in technical support * Education: Bachelor’s degree in computer systems, information technologies, networking, computer science, or related field * Knowledge in: \* Hardware: Basic knowledge of computer components, printers, peripherals, and mobile devices. \* Software: Familiarity with operating systems (Windows, macOS, Linux) and office applications (Microsoft Office, Google Workspace). \* Networks: Basic understanding of concepts such as TCP/IP, IP addresses, DNS, and DHCP. **We Offer:** · Monthly base salary of $11,000 net · Biweekly payments · Statutory benefits **Schedule:** **Monday to Friday, 10:00 AM to 7:00 PM (onsite)** Work location: Polanco Position type: Full-time, Part-time Salary: $11,000.00 per month Application question(s): * Have you worked with ticketing tools such as Zendesk, Freshdesk, or ServiceNow? Workplace: Onsite employment

Polanco, Polanco, Polanco V Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico

$MXN 11,000/month

Acceleration Center - Digital Core Modernization - SAP Ariba Senior Consultant652188252707871217

Indeed

Acceleration Center - Digital Core Modernization - SAP Ariba Senior Consultant

Summary: This role at PwC specializes in SAP procurement consulting, focusing on implementing and maintaining the SAP Procurement module to optimize client's operational efficiency. Highlights: 1. Specialise in SAP procurement within business application consulting 2. Streamline and automate procurement processes for clients 3. Grow your personal brand and deepen technical expertise **Industry/Sector** Not Applicable **Specialism** SAP **Management Level** Senior Associate **Job Description \& Summary** At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In SAP procurement at PwC, you will focus on implementing, configuring, and maintaining the SAP Procurement module within an organisation. You will utilise this module to streamline and automate the procurement process, including purchasing, supplier management, contract management, and inventory management. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Respond effectively to the diverse perspectives, needs, and feelings of others. * Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. * Use critical thinking to break down complex concepts. * Understand the broader objectives of your project or role and how your work fits into the overall strategy. * Develop a deeper understanding of the business context and how it is changing. * Use reflection to develop self awareness, enhance strengths and address development areas. * Interpret data to inform insights and recommendations. * Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. **Travel Requirements** **Job Posting End Date**

Leibnitz 98, Anzures, Miguel Hidalgo, 11590 Ciudad de México, CDMX, Mexico

Acceleration Center - Digital Core Modernization - SAP MTD Senior Associate652188250064661218

Indeed

Acceleration Center - Digital Core Modernization - SAP MTD Senior Associate

Summary: This Senior Associate role at PwC focuses on SAP consulting, helping clients optimize operational efficiency by analyzing needs, implementing software solutions, and providing training and support. Highlights: 1. Specialise in SAP consulting for business applications 2. Help clients optimize operational efficiency and achieve strategic objectives 3. Build meaningful client connections and grow personal brand **Industry/Sector** Not Applicable **Specialism** SAP **Management Level** Senior Associate **Job Description \& Summary** At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Respond effectively to the diverse perspectives, needs, and feelings of others. * Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. * Use critical thinking to break down complex concepts. * Understand the broader objectives of your project or role and how your work fits into the overall strategy. * Develop a deeper understanding of the business context and how it is changing. * Use reflection to develop self awareness, enhance strengths and address development areas. * Interpret data to inform insights and recommendations. * Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. **Travel Requirements** **Job Posting End Date**

Leibnitz 98, Anzures, Miguel Hidalgo, 11590 Ciudad de México, CDMX, Mexico

Indeed

AYUDANTE GENERAL

Resumen del Puesto: DHL está buscando un Ayudante General para unirse a su equipo de Operaciones. Puntos Destacados: 1. Oportunidad en Operaciones 2. Puesto de Ayudante General AYUDANTE GENERAL Aplicar ahora Acerca de DHL . JOB IDMX17174 COUNTRYMexico CITYCUATITLAN IZCALLI CATEGORYOperations

C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico

Indeed

DELIVERY DRIVER

Job Summary: We are seeking a dynamic and responsible Delivery Driver/Warehouse Assistant with extensive knowledge of CDMX for merchandise delivery, warehouse management, and courier logistics. Key Highlights: 1. Timely delivery throughout CDMX and the Metropolitan Area 2. Assistance with loading, unloading, and arranging merchandise 3. Preparation of shipping labels and delivery of orders to courier companies At **VARIEDAD Y MANUFACTURAS DE ALAMBRE MR. GARFIO**, we are looking for a dynamic, responsible individual with in-depth knowledge of the city to join our team as a **Delivery Driver\-Warehouse Assistant**. If you know CDMX like the palm of your hand, have experience handling merchandise, and managing shipments with courier companies, this vacancy is for you! **Main Responsibilities:** * **Merchandise Delivery:** Timely delivery throughout CDMX and the Metropolitan Area (knowledge of main routes, alternate routes, and freight restrictions required). * **Warehouse Management:** Assistance with loading and unloading vehicles, arranging merchandise, performing cyclical inventory checks, and maintaining area cleanliness. * **Courier Logistics:** Preparation of shipping labels and delivery of orders to courier branches (DHL, FedEx, Estafeta, etc.). * **Basic Vehicle Maintenance:** Checking fluid levels, cleaning, and reporting anomalies related to the assigned vehicle. **Requirements:** * **Experience:** Minimum 2–3 years as a delivery driver and in warehouse-related activities. * **Age:** 30–40 years old. * **Geographic Knowledge:** Thorough familiarity with routes in CDMX and the State of Mexico (proficiency with Waze/Google Maps is mandatory). * **Physical Condition:** Ability to consistently lift and maneuver heavy/voluminous merchandise. * **Documentation:** Valid driver’s license (Type B or E preferred). * **Skills:** Honesty, punctuality, service-oriented attitude, and excellent customer interaction. **We Offer:** * **Base Salary: 10,500** * **Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM** * **Statutory Benefits:** IMSS, Infonavit, vacation days, and year-end bonus (aguinaldo). * **Job Stability:** Direct employment with the company. **Interested candidates should apply through this platform with an updated CV or send it via WhatsApp to the following number: 5586667731\.** Employment Type: Full-time, Indefinite-term position Salary: $10,000.00 \- $10,500.00 per month Benefits: * Option for an indefinite-term contract * Life insurance Work Location: On-site employment

16 de Septiembre 346, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 10,000-10,500/month

Indeed

Transport Analyst

Job Summary: We are seeking a professional for customer service and delivery tracking, resolving conflicts and serving as a liaison to ensure logistical success. Key Highlights: 1. Culture that embraces diversity and collaboration 2. Amplify your strengths and build trust 3. Maximize your skills and professional potential **About DHL** ----------------- **We are the world’s largest logistics leader, creating competitive advantage for our customers by delivering logistics solutions based on our global standardized warehousing, transportation, and integrated services.** **Our people are our greatest asset. We are certified as a Great Place to Work company. At DHL, you’ll find a culture that embraces diversity and collaboration; amplifies your strengths and builds trust through our core values of respect and results.** **A world powered by logistics. A company powered by our people.** **Requirements:** --------------- * Completed high school education. * Flexible availability for work schedule. * Basic–intermediate Excel skills. * Recent 6-month experience in transportation tracking. **Main Responsibilities:** -------------------------- * Customer service and conflict resolution related to deliveries. * Delivery tracking. * Coordination with various departments to serve as a liaison for successful deliveries. * Conflict resolution regarding customer deliveries. * Supplier tracking **Schedule:** Availability Monday through Sunday (monthly rotating shifts). * 6:00 AM to 2:00 PM, Monday to Saturday * 2:00 PM to 9:30 PM, Monday to Saturday * 9:30 PM to 6:00 AM, Monday to Friday **Work Location:** Cuautitlán Izcalli, Tepalcapa **We Offer:** -------------- * Salary: $14,200 monthly gross * 10% food vouchers * 13% savings fund * Year-end bonus * Vacation days * Vacation premium * Life insurance * IMSS health insurance * Direct DHL employment contract * Biweekly payments **At DHL Mexico, you’ll find an environment that challenges you to maximize your skills and professional potential. Join our team and be part of a world powered by logistics and excellence in customer service!**

C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico

$MXN 14,200/year

Transportation Analyst652187959536671222

Indeed

Transportation Analyst

Job Summary: DHL is seeking a Transportation Analyst to monitor and track transportation activities, ensuring customer service excellence and resolution of delivery-related issues. Key Highlights: 1. Leading logistics company with integrated global solutions. 2. Culture that embraces diversity, collaboration, and leverages strengths. 3. Environment that challenges you to develop professional skills and potential. Transportation Analyst Apply Now Monitoring and tracking of transportation About DHL **We are the world’s largest leading logistics company, creating competitive advantage for our customers by delivering logistics solutions based on our standardized global warehousing, transportation, and integrated services.** **Our people are our greatest asset. We are certified as a Great Place to Work employer. At DHL, you’ll find a culture that embraces diversity and collaboration; leverages your strengths and builds trust through our core values of respect and results.** **A world powered by logistics. A company powered by our people.** Requirements: * Completed high school education. * Flexible availability to work various shifts. * Basic to intermediate Excel skills. * Recent 6-month experience in transportation tracking. Main Responsibilities: * Customer service and resolution of delivery-related issues. * Tracking of deliveries. * Coordination with different departments to serve as liaison for successful deliveries. * Resolution of delivery-related issues for customers. * Monitoring of suppliers **Schedule:** Availability from Monday to Sunday (monthly rotating shift schedule). * 6 a.m. to 2 p.m., Monday to Saturday * 2 p.m. to 9:30 p.m., Monday to Saturday * 9:30 p.m. to 6 a.m., Monday to Friday **Work Location:** Cuautitlán Izcalli, Tepalcapa We Offer: * Monthly gross salary of $14,200 * 10% food vouchers * 13% savings fund contribution * Christmas bonus (aguinaldo) * Vacation days * Vacation premium * Life insurance * IMSS health insurance (Sgmm) * Direct employment contract with DHL * Bi-weekly payroll payments **At DHL Mexico, you’ll find an environment that challenges you to maximize your professional skills and potential. Join our team and become part of a world powered by logistics and excellence in customer service!** JOB IDMX17300 COUNTRYMexico CITYCUAUTITLAN IZCALLI CATEGORYTransportation

C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico

$MXN 14,200/year

Coordinador de Hunting652187956826901223

Indeed

Coordinador de Hunting

Resumen del Puesto: DigiHaul México by DHL busca un Coordinador de Hunting proactivo y organizado para identificar, negociar e integrar transportistas y proveedores de servicios de transporte. Puntos Destacados: 1. Únase a una empresa globalmente reconocida en logística y transporte. 2. Forme parte de un ambiente de trabajo seguro y en constante crecimiento. 3. Contribuya al éxito continuo de las operaciones en México. Coordinador de Hunting Apply Now Description DigiHaul México by DHL es una reconocida empresa de logística y transporte que está revolucionando la logística y el transporte. Nos enorgullece ser líderes en la industria y ofrecer soluciones integrales a nuestros clientes. Valoramos a nuestros empleados y nos esforzamos por brindarles un ambiente de trabajo seguro y en constante crecimiento. Al unirse a nuestro equipo, tendrá la oportunidad de formar parte de una empresa globalmente reconocida y contribuir al éxito continuo de nuestras operaciones en México. Actividades: Realizar hunting activo de transportistas y proveedores de servicios de transporte. Gestionar bases de datos y pipelines de prospectos. Realizar llamadas, seguimiento y negociación inicial con transportistas. Validar documentación básica de los prospectos. Coordinar citas, reuniones o procesos de alta con el área correspondiente. Dar seguimiento al avance de cada prospecto hasta su integración. Identificar nuevas fuentes de captación de transportistas. Requisitos: Conocimiento básico del funcionamiento del transporte de carga (deseable). Facilidad de palabra y habilidades de negociación. Manejo de base de datos y herramientas de seguimiento. Proactividad, organización y enfoque a resultados. JOB IDMX17053 COUNTRYMexico CITYCuautitlán Izcalli CATEGORYOperations

C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico

Indeed

RED N2

Job Summary: This transportation operator position involves responsibilities in the transportation category. Key Highlights: 1. Operator Position 2. Transportation Category RED N2 Apply Now About DHL OPERATOR JOB IDMX17327 COUNTRYMexico CITYCUAUTITLAN IZCALLI CATEGORYTransportation

C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico

Administrative Warehouse and Logistics Coordinator / Distribution Administrative Coordinator652187949219851225

Indeed

Administrative Warehouse and Logistics Coordinator / Distribution Administrative Coordinator

Job Summary: We are seeking an Administrative Warehouse Coordinator with experience in operational management, occupational safety, and shipment coordination for a challenging role. Key Highlights: 1. Key role in occupational safety and health 2. Coordination of packaging and shipments with courier companies 3. Management of operational procurement and cost optimization **Administrative Warehouse Coordinator** **Requirements** * Completed Bachelor’s degree or Engineering degree in **Industrial Engineering, Industrial Administration**, or related field * **3–4 years of experience** in a similar position * **Intermediate–advanced English (mandatory)** * Experience with **billing platforms and supplier management systems** * Knowledge of **Civil Protection and Safety and Hygiene regulations** * Proficiency in **Microsoft Office suite** (Intermediate Excel preferred) **Main Responsibilities** * Responsible for the **Occupational Safety and Health Program** * Coordinate daily compliance with **packaging and shipment commitments** with courier companies (DHL, Paquete Express, among others) * Verify that **shipping labels** meet client-established requirements * Manage **operational procurement** (packaging raw materials, maintenance services, PPE, etc.), requesting and comparing quotations to ensure optimal cost–benefit ratio * Schedule invoices for payment via the **PxC portal** * Monitor the **daily shipment compliance rate** * Analyze the **average response time** for reviewing raw material requisitions **We Offer** * **Gross monthly salary: $20,000** * **Meal vouchers** * **Major medical expense insurance** * **Life insurance** * **Savings fund** * Job stability and professional development opportunities **Working Hours** * Monday to Thursday: **8:00 a.m. – 6:00 p.m.** * Friday: **8:00 a.m. – 3:00 p.m.** * Occasional Saturdays (as required by operations) **Work Location:** Parque Arista, Granada neighborhood Employment Type: Full-time Salary: $20,000.00 per month Benefits: * Savings fund * Major medical expense insurance * Life insurance * Meal vouchers Application Questions: * How many years of experience do you have? * What is your level of English proficiency? * What is your salary expectation? * Have you previously worked in warehousing? * How far do you live from Granada neighborhood? Workplace: On-site employment

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

$MXN 20,000/year

Multichannel Customer Service Assistant652187944033301226

Indeed

Multichannel Customer Service Assistant

Job Summary: We are looking for an organized, analytical, and detail-oriented individual to ensure an agile and secure experience in credit processes and customer communication. Key Highlights: 1. Experience in credit processes and customer service 2. Company focused on people and continuous improvement 3. Opportunities for professional growth and development At **Atria Financiera Automotriz**, we continue growing and seek to welcome to our team an **organized, analytical, and detail-oriented** individual with experience in credit processes and customer service, who wishes to develop within a company focused on people and continuous improvement. This position is key to ensuring an agile and secure credit process, as well as accurate communication with customers and commercial partners. **Main Responsibilities** * Validation of security locks * Agile and accurate validation of the customer’s initial information for credit analysis. * Execution of RPA processes related to credit applications. * Requesting and validating VIN checks based on invoices provided by dealerships. * Managing and updating platform access, user accounts, and passwords. * Proactively tracking and keeping status updates and databases current. * Training external customers. * Coordinating the GPS installation process. **Requirements** * Minimum 3 years of experience in control centers, back-office, or similar functions. * At least 1 year of experience in financial and/or banking products. * Intermediate proficiency in Google Workspace (Docs, Sheets, and Drive). * Excellent spelling and writing skills. * Ability to manage multiple contact channels simultaneously (WhatsApp, email, etc.). * Availability to work Monday through Saturday. **Offer** * Base salary of $14,000 gross per month. * Benefits exceeding legal requirements: food vouchers, life insurance, discounts, and more. * Monthly bonus. * Opportunities for professional growth and development. * Hybrid work arrangement. Employment type: Full-time Salary: $14,000.00 per month Benefits: * Discounts and preferential pricing * Referral program * Life insurance * Company phone * Remote work * Additional vacation days or paid leave * Food vouchers Application question(s): * Which customer contact channels do you handle? Experience: * Automotive Financing: 2 years (Mandatory) Work location: Hybrid remote in 11560, Polanco neighborhood, CDMX

Spencer 331, Chapultepec Morales, Polanco V Secc, Miguel Hidalgo, 11560 Ciudad de México, CDMX, Mexico

$MXN 14,000/year

Warehouse Assistant with or without experience652187936835851227

Indeed

Warehouse Assistant with or without experience

Job Summary: We are seeking a General Warehouse Assistant for activities involving inventory control, loading, unloading, sorting, labeling, and order fulfillment. Key Highlights: 1. Opportunity for development in a dynamic warehouse role 2. Company specialized in high-quality glassware 3. Innovation and growth in the HORECA and residential sectors At Select Shop, we are a company specialized in marketing high-quality tableware and glassware products, catering to both the residential market and the HORECA sector (hotels, restaurants, and cafés). We distinguish ourselves by offering products that combine design, functionality, and durability, aiming to elevate our customers’ dining experience in every detail. We offer a diverse catalog including wine glasses, drinking glasses, pitchers, dinnerware, and table accessories—carefully selected to reflect the latest trends in lifestyle, hospitality, and interior decoration. Our growth strategy relies on continuous innovation, e-commerce expansion, and personalized shopping experiences—both through digital channels and specialized retail outlets. We are looking for: **GENERAL WAREHOUSE ASSISTANT in Naucalpan, no experience required** **REQUIREMENTS:** * Completed secondary education minimum * Experience: not required; duties focus on merchandise arrangement within the warehouse. * **Work location: Atoto neighborhood, Naucalpan de Juárez, Méx.—15 minutes from Cuatro Caminos metro station.** **RESPONSIBILITIES:** * Monitoring incoming and outgoing merchandise. * Loading and unloading of products. * Inventory control and classification. * Labeling. * Order picking and packing. **WORK SCHEDULE**: Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 4:00 PM; Saturday, 8:30 AM to 1:30 PM; **Sunday—fixed day off.** **WORK LOCATION**: Esfuerzo Street, Naucalpan de Juárez, Méx.—15 minutes from Cuatro Caminos metro station. **WE OFFER** * Base salary: $9,600 monthly gross. * Biweekly payment. * Employer contributions: 100% salary reported to IMSS. * Punctuality bonus: $300 added to base salary. * Attendance bonus: $400 added to base salary. * Productivity bonus: $800–$1,600 added to base salary. * Statutory benefits from day one. * Direct employment contract with the company; 100% salary reported to IMSS. **If you meet the profile as per the requirements, please apply through this channel. Ensure your CV is up-to-date and your contact information is accurate. We will contact you shortly to schedule an interview.** Job type: Full-time, indefinite-term contract Salary: Starting at $9,600.00 per month Application question(s): * Are you agreeable to the offered salary, or do you have different expectations? Please specify. Education: * Completed secondary education (preferred) Work location: On-site employment

Toronto 637, Las Americas, 53040 Naucalpan de Juárez, Méx., Mexico

$MXN 9,600/month

Indeed

NOC Engineer

Job Summary: We are seeking an NOC Engineer with experience in Level 1 network monitoring and support, skilled across diverse platforms and equipment, with a strong focus on customer service. Key Highlights: 1. Access to certifications and courses from leading brands 2. Excellent work environment and medium- to long-term development 3. Operational freedom to manage your time **IT Recruitment seeks NOC Engineer in Iztapalapa, Mexico City** ------------------------------------------------------------------------ **About Us** * A solutions integrator specializing in networks and security — a different, unique, and above all innovative company; we are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We are looking for a Level 1 NOC Network Monitoring and Support Analyst with experience across diverse equipment such as: Cisco, SonicWall, Fortinet, Aruba, Ruckus, and network monitoring. **About Our Value Proposition** * Access to certifications and courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment and genuine medium- to long-term development. * Operational freedom to manage your time and achieve a professional–personal balance. **About Our Value Proposition** An excellent work environment, medium- to long-term development, plus extensive training and hands-on experience — we offer: * **Starting salary**: MXN 16,000 (tax-free) plus a monthly bonus of MXN 1,500 (direct contract); statutory benefits and extensive training * **Working hours**: Monday to Sunday, 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 a.m.–6 p.m., 10 a.m.–7 p.m., 11 a.m.–8 p.m., 12 p.m.–9 p.m.) * **Work location**: Juárez neighborhood, CDMX **What We Are Looking For** * Minimum 1–2 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, Network Help Desk, Security & Network Service Desk, NOC Engineer, NOC Consultant, NOC SOC Analyst, Infrastructure Analyst * Availability to support customers, handle incidents, and maintain a service-oriented mindset. Level 1 support * On-site Level 1 technical network support; prior NOC experience required * Adherence to Service Level Agreements (SLAs), Critical-to-Quality (CTQ) indicators, and service reporting (KPI dashboards) * Familiarity with ticketing systems, incident monitoring tools, and help desk or technical support platforms such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1–2 years of experience monitoring network platforms (LAN, WLAN, WAN) via SNMP or ICMP using tools such as: Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1–2 years of experience configuring network equipment including: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless devices, and controllers from brands such as: Cisco, SonicWall, Fortinet, Aruba, Ruckus * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, BGP), Switching (STP, VLANs, DHCP, and related issues), and Wireless (controllers, WPA authentication, autonomous apps, and related issues) * Basic knowledge of root cause analysis and investigation techniques **Desired Education Level:** Higher education — incomplete degree **Desired Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC SOC Networks cabling network * Monitoring: PRTG, SNMP, FW, WiFi * Access point, router, switch * LAN, WAN, WLAN, Wireless, ticketing * Access point, network equipment *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6977c04f650000390084f98d&source=indeed*

Cda. Melchor Ocampo 244, Constitución de 1917, Iztapalapa, 09280 Ciudad de México, CDMX, Mexico

$MXN 16,000/year

Indeed

Payroll Assistant

Job Summary: We are seeking a committed and organized Payroll Assistant to support personnel administration, ensuring the proper handling of employment information and payroll and hiring processes. Key Highlights: 1. Key support in payroll calculation and control. 2. Opportunity for learning and professional development. 3. Respectful and inclusive work environment. We are looking for a committed and organized individual to join our team as a **Payroll Assistant**, providing support to the recruitment and personnel administration area. This position is critical to ensuring the proper handling of employment information and processes related to payroll and hiring. **Main Responsibilities:** * Support the payroll calculation and control process. * Data entry and updating of employee information in internal systems. * Tracking of employee onboarding, offboarding, and modifications. * Administrative support in recruitment and selection processes. * Control and filing of employee records. * Addressing basic employee inquiries regarding payroll and contracts. * Preparation of administrative reports for the department. **Requirements:** * Minimum education: Completed high school or technical degree (Bachelor’s degree in progress or completed is a plus). * Minimum 6 months of experience in payroll, human resources, or administrative activities (preferred). * Basic knowledge of payroll and labor legislation (preferred). * Basic proficiency in Excel and Microsoft Office suite. * Organizational skills, attention to detail, and ability to handle confidential information. * Communication skills and ability to work effectively in a team. **We Offer:** * Competitive salary based on experience and qualifications. * Statutory benefits. * Opportunity for learning and professional development. * Respectful and inclusive work environment. Employment Type: Full-time Salary: $10,957.00 – $11,708.03 per month Benefits: * Salary increases * Transportation allowance or service * Major medical expense insurance Work Location: On-site employment

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

$MXN 10,957-11,708/month