Customer Service

Description

Job Summary: We are seeking a service-oriented candidate to join our customer service and experience team, providing support before, during, and after purchase. Key Highlights: 1. Growth opportunity 2. Ongoing training 3. Excellent work environment A motorcycle-sector company is looking for a service-oriented, follow-up-focused, and personalized-service professional to join its customer service and experience team. We seek organized individuals with strong communication skills and a problem-solving mindset, capable of supporting customers before, during, and after their purchase or service process. **Responsibilities:** * Follow up with customers and service requests * Coordinate appointments, deliveries, and after-sales support * Resolve inquiries regarding products, services, and processes * Maintain consistent communication with customers via various channels * Record and track incidents * Support the overall customer experience within the dealership or workshop **Requirements:** * Experience in customer service, follow-up, or support * Strong verbal communication skills and excellent service attitude * Organizational skills and ability to track tasks * Basic computer and digital tool proficiency * Preference for candidates with interest in or affinity for motorcycles and the automotive sector **We Offer:** * Competitive salary * Ongoing training * Growth opportunity * Excellent work environment * Statutory benefits Salary: $12,000\.00 \- $15,000\.00 per month Work Location: On-site employment