Join our team and become part of the Credit Card sales campaign with one of Mexico’s most important banking clients. ***CALL CENTER TRAINER*** **Key Responsibilities:** * Lead and promote training for newly hired staff, with a 100% sales focus. * Deliver onboarding, refresher, and campaign-specific training courses. * Reinforce and enhance operational staff’s knowledge to improve performance. * Conduct courses, workshops, and follow-up sessions for the team. * Prepare training materials (presentations, workbooks, assessments, etc.). * Organize and deliver trainings related to campaigns requested by the bank. * Identify improvement opportunities and propose actions to enhance effectiveness. * Maintain up-to-date records of completed courses, absences, and performance reports. * Track training outcomes and progress. **Essential Requirements:** * Proven experience in credit card sales. * Experience as a trainer or instructor in a call center environment. * Ability to communicate, train, and motivate teams. * Strong organizational skills, leadership ability, and results orientation. * Completed bachelor’s degree in Business Administration, Communications, Pedagogy, or related field. If you’re passionate about teaching, have experience in banking sales, and seek growth—this is your opportunity! Send us your CV and join our team.