*This job posting is from the Talenteca.com job board* ### **Job opening at Tres R in Benito Juárez, Mexico City** **WE ARE HIRING!** **"CUSTOMER SUPPORT VIA CHAT"** **Responsibilities:** * Customer support via phone calls, chat, and email * Guidance on online purchases, order tracking, exchanges, and returns * Departmental card transactions and billing * Resolution of inquiries and general guidance on services **We offer:** * **Monthly salary: $11,720 MXN.** * **Comprehensive bonus of up to: $1,500 MXN** * **Retention bonus: $1,000 MXN** * **Grocery vouchers.** * **Statutory benefits.** * **Vacation days.** * **Year-end bonus (aguinaldo).** * **IMSS, Infonavit, etc.** * **PAID TRAINING.** **Work schedule:** * **1:00 PM to 9:00 PM** **Requirements:** * Completed high school education. * One year of experience in a multichannel call center. * Knowledge of CRM systems, control panels, and relevant applications. **Desired education level:** High School **Desired experience level:** Entry Level **Departmental function:** Marketing / PR / Communications **Industry:** Call Centers / Telemarketing **Skills:** * Chat-based customer advisor * Grocery vouchers * Statutory benefits * Customer service * Call center *This job posting is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=694034073c00003b004b2c21\&source\=indeed*