Concierge

Description

We are a proudly Mexican company with over 12 years of experience in the hospitality industry, operating at Mexico City airports (AICM / AIFA), and internationally recognized as the best VIP Lounge in North America and certified under ISO 9000\. We are hiring a **BILINGUAL HOSTESS** (Intermediate English required) for our **VIP LAST-TO-BOARD LOUNGE** at AICM * Requirements: * Prior experience as a Hostess/Concierge/Assistant Manager or in a similar role. * Excellent communication and customer service skills. * Ability to work rotating shifts and flexible hours. * Proficiency in English and preferably other languages. * Ability to work under pressure and remain calm in stressful situations. * Discretion and professionalism at all times. * **Responsibilities:** * Greet VIP customers and ensure their comfort. * Manage reservations and assign seating. * Ensure customers’ needs are met at all times. * Collaborate with the service team to guarantee a high-quality experience. * Promptly and professionally resolve any customer issues or complaints. * **We offer:** * Base salary of 12k \+ $720 in food vouchers * Statutory benefits * Opportunity to receive tips * A pleasant and professional work environment. * Opportunities for growth and development within the company. * **Additional benefits.** If you are interested in this opportunity, **apply through this channel or call 5579424021**