We are looking for a Home Collection Manager to join our team. In this position, you will be responsible for managing and overseeing home collection activities, ensuring efficient and courteous debt recovery. Your customer service, communication, and persuasion abilities will be key to success in this role. You must manage a team of collectors, coordinating their activities and evaluating their performance to ensure excellence in customer service. Your time management and strategic planning skills will allow you to optimize collection processes and improve results. Additionally, your experience and customer service skills will be essential for maintaining positive relationships with our customers and reducing delinquency rates. This is an on-site position requiring a person committed to the company's success and possessing a proactive attitude. If you have solid experience in collections, excellent communication and leadership skills, and a strategic approach to management, this could be the ideal place for you. Join our team and contribute to our company's success with your talent and dedication. COLLECTION MANAGER CUSTOMER SERVICE MINIMUM ONE YEAR OF EXPERIENCE IN THE FIELD. JOB DESCRIPTION: Direct in-home service to clients with payment delinquency Customer retention and recovery of overdue accounts Recovery of modems and digital boxes Follow-up on payment commitments REQUIREMENTS Flexible availability * Excellent customer service attitude * Proactive * Strong verbal communication * Skilled negotiator * Results-oriented * Familiarity with the city Valid driver's license Vehicle required Safeguarding of work tools Base salary plus commissions and statutory and above-standard benefits Flexible availability WORK LOCATION: CUAUTEPEC, DEL. DOCTORES, CDMX CP. 06720 ATIZAPAN DE ZARAGOZA OR LAS AGUILAS, ALVARO OBREGON WORK SCHEDULE: FULL-TIME CONTRACT TYPE: INDEFINITE TERM SALARY: $8,364 EDUCATION: MINIMUM SECONDARY SCHOOL LICENSE: VALID