Summary: This early-career technical consultant role supports pre-sales engineering teams, demonstrating Fastly's technology, assisting with PoCs, and contributing to customer success in performance and security solutions. Highlights: 1. Support pre-sales, demonstrate technology, and assist with customer PoCs. 2. Help customers achieve business goals utilizing technology knowledge. 3. Lead technology discussions during high-stress security incidents. Posting Open Date: 1/21/26 Anticipated Posting Close Date\*: 2/28/26 * *Job posting may close early due to the volume of applicants.* **Technical Consultant \- Mexico based (remote)** * The Technical Consultant is an early\-career technical role supporting Fastly’s Pre\-sales engineering teams. You’ll help demonstrate Fastly’s technology, assist with proof of concepts, and contribute to customer success while learning how to deliver world\-class performance and security solutions. * Working directly with field Solutions Engineers, Sales teams, and clients, the primary purpose is to help accelerate sales cycles and boost win rates. A key component of this role involves utilizing technology knowledge and experience to help customers achieve their business goals. * This role demands confidence and composure, particularly when engaging customers who are Under Attack. The consultant is expected to lead the technology discussion during high\-stress security incidents and confidently handle attack mitigation efforts using Fastly technology and tools. **Key Responsibilities** **Pre\-Sales and Customer Engagement** * Support the Solutions Engineering and Sales teams during customer evaluations, demonstrations, and trials. * Assist in setting up and running Proofs of Concept (PoCs) to showcase Fastly’s platform capabilities. * Help prepare and deliver technical demos, documentation, and presentations. * Analyze customer websites and traffic patterns to identify performance and security opportunities. * Support the creation of customer\-facing materials such as value confirmation summaries and post\-trial reports. * Partner with senior consultants and engineers to understand customer goals and align Fastly’s solutions accordingly. **Security and Performance Enablement** * Learn how to analyze customer environments to identify performance bottlenecks and potential security risks. * Assist senior team members in reviewing web application configurations, logs, and metrics. Support security and threat analysis activities under guidance from experienced engineers. * Participate in internal projects aimed at improving pre\-sales tools, templates, and best practices. **Required Education and Experience** * Bachelor’s degree in Computer Science, Engineering, a related technical field or equivalent practical experience. * 0–2 years of experience in a technical role (consulting, Pre\-sales, technical support, or internship). * Familiarity with Internet technologies such as TCP/IP, HTTP, DNS, and web servers. * Eagerness to learn web performance, security, and cloud computing concepts. **Desired Skills and Technical Knowledge** * Understanding of TCP/IP and related network protocols (TCP, ARP, ICMP, DHCP, DNS, HTTP, SNMP, etc.), including knowledge of accompanying protocol/packet analysis/manipulation tools. * Knowledge of information security protection/detection and authentication systems (e.g., firewalls, IDS, IPS, anti\-virus). * Knowledge of commonly\-accepted information security principles and practices, as well as techniques attackers would use to identify vulnerabilities, gain unauthorized access, and escalate privileges. * In\-depth knowledge of current operating environments (Microsoft, Linux, \& Other operating systems, and cloud providers). * Exceptional analytical and critical thinking skills. * Strong presentation, written, and verbal communication skills; ability to simplify complex technical topics. ### **Preferred Qualifications:** * Bachelor’s degree or higher in Computer Science, Engineering, Information Security, or a related field. **Work Hours:** * This position will require you to be available during core business hours. **Work Location(s) \& Travel Requirements:** **This position is a remote role and open to candidates residing in the following locations:** * **Mexico** Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. There is a strong preference for Hybrid near a local office. However, we may be willing to consider remote candidates within the US. This position may require travel as required by your role or requested by your manager.