Community Manager

Description

Job Summary: We are seeking a Community Manager with experience in social media management, digital monitoring, and institutional communication for metric analysis and crisis detection. Key Highlights: 1. Manages social media and digital conversations. 2. Analyzes daily and weekly interaction metrics. 3. Acts proactively in crisis detection and management. **Community Manager** **Education:** Bachelor's degree in Communication, Marketing, Political Science, Public Relations, or related fields. Training in: Digital Communication, Crisis Management, or Institutional Social Media and/or similar areas. **Minimum 1 year of experience:** managing social media, handling online conversations, and preparing digital media monitoring reports. **Required Skills:** Analytical thinking, problem-solving, crisis response, written communication, stress management, excellent spelling. **Technical Knowledge:** Proficiency in social media platforms (Meta, X, TikTok, YouTube, Facebook) \- Excel, Word. \- Understanding of institutional tone and drafting public responses. **Key Responsibilities:** \- Content calendars \- Analyze daily and weekly interaction metrics \- Escalate sensitive or crisis-related cases to responsible departments \- Identify potential crises or sensitive topics \- Report key findings and relevant conversation metrics. **Work Conditions:** * 100% On-site * Competitive salary, determined based on experience. * Must reside in Pachuca, Central Zone. Employment Type: Full-time Work Location: On-site position Employment Type: Full-time Salary: $10,000\.00 \- $12,000\.00 per month Work Location: On-site position