Description
Commercial
City: QUERETARO
Publication date: May 8, 2026
Schedule: Monday to Friday, 9 AM to 6 PM; Saturday, 9 AM to 2 PM
Description:
General purpose
Generate and document shipping labels via the "Command" system to enable proper tracking from request submission through final delivery.
Key Responsibilities
* Generate shipping labels by entering sender and recipient data into "SCI" (Interactive Command System) to expedite package pickup.
* Perform registration and label creation, generating reports known as manifests. This ensures a record of all labels created in "SCI" (Interactive Command System) and supports daily client account closing.
* Analyze customer shipment tracking by monitoring shipments within the tracking system, verifying package status and location so customers can know where their shipment is.
* Report special cases by communicating with the account executive or account advisor, enabling coordination across relevant departments to deliver optimal customer service.
* Report data updates by entering updated sender and recipient information into the Command system to ensure labels are generated with accurate data.
Requirements
* Customer handling capability
* Teamwork skills
* 100% operational tasks
* Minimum education: high school diploma
What we offer you
* Competitive salary
* Variable compensation scheme
* Benefits exceeding statutory requirements
* A career development plan within the company