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As a Customer Agent / Online Casino, you will be the main point of contact for our customers and will be responsible for providing them with the best possible service and experience.\n\n\nResponsibilities:\n\n* Provide quality customer service through various communication channels, including phone, live chat, and email.\n* Respond promptly and efficiently to customer inquiries and questions, offering solutions and resolving any issues they may have.\n* Monitor customer transactions, ensuring they are carried out correctly and without problems.\n* Advise and recommend to customers the products and services available on the online casino platform.\n* Maintain accurate records of all customer interactions, ensuring they are properly and timely documented.\n\n\nRequirements:\n\n* Previous experience in customer service, preferably in the gaming or online casino industry.\n* Excellent verbal and written communication skills.\n* Ability to work in a fast-paced and high-pressure environment.\n* Customer-service oriented, with a friendly and professional attitude.\n* Basic knowledge of casino games and gaming platforms.\n\n\nonline.\n\n* English level B2\\-C1\n\n\nWe offer:\n\n* Opportunities for professional growth and development in a leading company within the industry.\n* A dynamic and exciting work environment.\n* Initial and ongoing training to enhance your skills and knowledge.\n\n\nIf you are interested in joining our team as a Customer Agent / Online Casino at Orenes Group, please do not hesitate to send us your CV! 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Customer Service - Call Center in Cuarto Centenario
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Customer Service - Call Center
Cuarto Centenario
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Location:Cuarto Centenario
Category:Customer Service - Call Center
Commercial Advisor64222693224066120
Indeed
Commercial Advisor
Gafi, a leading company in the hardware and electrical industry, is looking for a **SALES REPRESENTATIVE** to join its team. **Additional benefits and perks** * Base salary of $10,000 \+ bonuses \+ incentives \+ commissions. * Company car, services, and fuel included. * **Attractive commission and bonus structure.** * Statutory benefits from day one. * Work schedule: Monday to Friday, half-day on Saturdays. **Requirements** * Sales experience (preferably in the hardware sector) * Experience managing client portfolios, collections, and invoicing. * Customer-oriented with strong negotiation skills. * Valid driver's license. * Strong communication skills and passion for sales. Join our team and become part of an established company with a long-standing presence in the industry! Job type: Full-time, indefinite duration Salary: Starting at $10,500.00 per month Benefits: * Savings fund * Employee discounts * Special discounts and preferential pricing * Company parking * Option for indefinite contract * Company phone Workplace: On-site position
Hermenegildo Galeana 50, Centro, 76800 San Juan del Río, Qro., Mexico
$MXN 10,500/month
Sales Executive64150633673347121
Indeed
Sales Executive
Proven sales experience of at least 2 years Job description: Carry out activities such as responding to messages on social media and WhatsApp, constantly prospecting new clients according to the internal sales process. This includes: \- Sending quotations \- Following up on completed sales \- Coordinating with the production team for manufacturing and order shipment \- Tracking and recording pending client payments. BASE SALARY \+ ATTRACTIVE COMMISSIONS Job type: Full-time Salary: Starting from $2,200.00 per week Benefits: * Salary increases * Company phone Education: * Completed high school (Desirable) Experience: * Sales: 1 year (Desirable) Work location: On-site
Francisco Márquez 49, Magdalena, 76750 Tequisquiapan, Qro., Mexico
$MXN 2,200/month
GPS Monitor64149289443843122
Indeed
GPS Monitor
**REQUIREMENTS** ° Customer service ° Intermediate level computer skills, essential ° Excel proficiency ° Knowledge of bills of lading ° Writing skills **WE OFFER** ° Job stability ° Weekly pay ° Social security ° Benefits according to law ° Work Monday through Sunday on rotating shifts **RESPONSIBILITIES** ° Monitoring our satellite tracking platforms ° Continuous, accurate, and timely tracking of units on route. ° Attention and phone support for operators. ° Regular report submissions. ° Communication and coordination with relevant authorities in case of emergencies. ° Support for the traffic department. Job type: Full-time Salary: $2,500.00 per week Benefits: * Company parking * Flexible hours * Option for indefinite contract * Company phone Education: * Completed high school (Desirable) Experience: * Office: 1 year (Required) Work location: On-site
Hermenegildo Galeana 50, Centro, 76800 San Juan del Río, Qro., Mexico
$MXN 2,500/month
Mesero viernes y sábados64149288189826123
Indeed
Mesero viernes y sábados
**Vacancy: Waiter/Waitress –** Carretera San Juan del Río \- Cadereyta Km. 40\.5 Los Perez, 76686 Ezequiel Montes, Qro. **Schedule:** Saturday and Sunday from 10am to 6pm **Salary:** $600 \- $800 \+ tips **Additional benefits:** * Night transportation assistance * Tips Requirements * Education: Completed basic education * Experience: Minimum 2 years in customer service * Service attitude and passion for hospitality * Availability of schedule Main responsibilities * Attend to guests exceeding their service expectations. * Make food and beverage suggestions according to their needs and preferences. * Provide friendly, efficient, and high-quality service. **Interested applicants send CV to:** hola@talenyoo.com **Subject:** Waiter/Waitress Sala Vive **Or fill out the job application at the following link:** https://forms.gle/sgDWyE4N6KiMH1j66 **Follow us on social media:** https://www.linkedin.com/in/patricia\-delgado\-ramos\-/ https://www.linkedin.com/company/talenyoo/ https://facebook.com/61555315576633 https://www.instagram.com/talenyoo?igsh\=NXI1ZG1hY3RkaHp6 Website: www.talenyoo.com **This recruitment process promotes inclusion and equal opportunities, without distinction of gender, sexual orientation, religion, ethnic origin, disability, or socioeconomic status.** Job type: Full-time Salary: $8,000\.00 \- $12,000\.00 per month Benefits: * Transportation assistance or service * Dining service * Free uniforms Work location: On-site job
M4VC+FH Jardín, 76686 Alfredo V. Bonfil, Qro., Mexico
$MXN 8,000-12,000/year
Call Center Supervisor64149286569475124
Indeed
Call Center Supervisor
CALL CENTER SUPERVISOR **Position Objective:** Supervise, coordinate, and motivate the call center agent team, ensuring compliance with management indicators, service quality, and customer satisfaction. **Main Responsibilities:** * Monitor and ensure compliance with operational KPIs. * Coordinate shifts, attendance, and call distribution. * Provide feedback and conduct individual or group coaching sessions. * Effectively manage internal and external conflicts. * Generate daily/weekly team performance reports. * Ensure adherence to customer service protocols and company policies. * Participate in training and continuous improvement processes. **Profile Requirements** **Education:** Technical or professional degree in administration, communications, engineering, or related fields. **Age:** Between 28 and 38 years old. **Experience:** Minimum of 2 years supervising a call center. **Technical and Management Skills:** **1° Knowledge of KPIs** Ability to measure and analyze key indicators such as: * Service level * Abandonment rate * Service quality **2° Proficiency with technological tools** Familiarity with software, IP telephony, spreadsheets, information query platforms, and data capture systems. **3° Analytical and decision-making skills** Ability to interpret data and statistics to make informed, timely decisions. **4° Time management and organization** Prioritize tasks, assign shifts, and ensure achievement of daily/weekly goals. **Interpersonal Skills.** * **Positive leadership:** Ability to motivate, guide, and develop their team. Must be a role model. * **Effective communication:** Active listening, clear and empathetic feedback, and strong communication skills. * **Conflict resolution:** Resolve disputes between agents or with customers diplomatically and promptly. * **Teamwork:** Collaborate effectively with other departments such as quality assurance, training, or technology. Cognitive and personal skills. **1° Adaptability** Ability to respond to changes in procedures, tools, or call volume. **2° Customer orientation** Even without direct call involvement, must remain focused on the customer experience. **3° Stress and pressure tolerance** Work under demanding targets and maintain composure under pressure. **4° Training and coaching ability** Must be able to identify improvement opportunities for agents and support their development. Characteristics: Empathy, proactivity, professional ethics, responsibility, patience, and charisma. **Schedule:** Rotating weekly day off Monday to Friday: from 7:00 a.m. to 3:00 p.m. and from 3:00 p.m. to 10:00 p.m. Saturdays from 7:00 a.m. to 2:00 p.m. and from 2:00 p.m. to 8:00 p.m. Sundays from 7:00 a.m. to 1:30 p.m. Employment type: Full-time, Indefinite duration Salary: $13,000.00 - $19,500.00 per month Work location: On-site
Prol. Bernardo Quintana No.502, Centro Sur, 76090 Santiago de Querétaro, Qro., Mexico
$MXN 13,000-19,500/year
Customer Agent / Online Casino63841816973697125
Indeed
Customer Agent / Online Casino
Orenes Group, a renowned company in the entertainment and gaming industry, is looking for a Customer Agent / Online Casino to join our team in Querétaro. At Orenes Group, we pride ourselves on offering our customers an exceptional online gaming experience, supported by high-quality customer service. As a Customer Agent / Online Casino, you will be the main point of contact for our customers and will be responsible for providing them with the best possible service and experience. Responsibilities: * Provide quality customer service through various communication channels, including phone, live chat, and email. * Respond promptly and efficiently to customer inquiries and questions, offering solutions and resolving any issues they may have. * Monitor customer transactions, ensuring they are carried out correctly and without problems. * Advise and recommend to customers the products and services available on the online casino platform. * Maintain accurate records of all customer interactions, ensuring they are properly and timely documented. Requirements: * Previous experience in customer service, preferably in the gaming or online casino industry. * Excellent verbal and written communication skills. * Ability to work in a fast-paced and high-pressure environment. * Customer-service oriented, with a friendly and professional attitude. * Basic knowledge of casino games and gaming platforms. online. * English level B2\-C1 We offer: * Opportunities for professional growth and development in a leading company within the industry. * A dynamic and exciting work environment. * Initial and ongoing training to enhance your skills and knowledge. If you are interested in joining our team as a Customer Agent / Online Casino at Orenes Group, please do not hesitate to send us your CV! We look forward to discovering your talent and dedication to help us deliver a unique experience to our customers. Our commitment is to evaluate all applications on equal terms, regardless of age, gender, nationality, race, or disability. We promote a diverse and inclusive work environment and positively value applications from individuals with a disability certificate
Av Colinas del Cimatario 414, Colinas del Cimatario, 76090 Santiago de Querétaro, Qro., Mexico
Negotiable Salary
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