Job Summary: We are looking for a Technical Support Analyst to join our team, with knowledge in technical support, basic networking and documentation development. Key Highlights: 1. Integration into the team as Technical Support Analyst 2. Responsible for technical support, networks and documentation 3. On-site work from Monday to Friday Join our team as a **Technical Support Analyst**. **What do we require?** Education: Technical degree in Computing, Systems, Communications or related field. Knowledge in: – Technical support (software installation, Office 365, Windows, backups, restorations, password recovery, printer management). – Basic networking. – Documentation development: technical reports, service reports, service orders, site surveys. – Ticket tracking. ON-SITE WORK AVAILABILITY REQUIRED. **Schedule:** Monday to Friday, 9:00 a.m. to 7:00 p.m. **We offer:** * Monthly salary: **$12,000 net** * Statutory benefits * Direct employment contract with the company **Work location:** Miguel Hidalgo, CDMX. Auditorio Metro Station Job type: Full-time Salary: Starting at $12,000.00 per month Workplace: On-site employment