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Clinical Psychologist – Statutory Benefits65218803023745120

Clinical Psychologist – Statutory Benefits

Job Summary: We are seeking a Clinical Psychologist to provide comprehensive psychological care, conduct assessments and diagnoses, and prepare reports, thereby contributing to patients’ health and well-being. Key Highlights: 1. Comprehensive psychological care and therapeutic sessions for patients. 2. Crisis intervention within the primary care office. 3. Professional training and continuous development. Operadora de Servicios, a leading company in the healthcare sector, is seeking personnel to work as a **Clinical Psychologist**. We provide primary care by offering integrated solutions in health and well-being, supported by a committed team dedicated to improving our patients’ quality of life and our collaborators’ professional development. **Main Responsibilities:** * Providing comprehensive psychological care to patients during consultations. * Conducting clinical interviews, assessments, and diagnoses. * Preparing and accurately completing clinical records and files in accordance with NOM-004. * Delivering therapeutic sessions lasting approximately 50 minutes. * Preparing psychological reports and activity summaries. * Entering clinical information into the internal system. * Crisis intervention within the primary care office. * Compliance with internal regulations and current health legislation. **Requirements:** * Bachelor’s degree in Psychology (degree and professional license are mandatory). * Minimum of 2 years’ experience in psychological practice. * Knowledge of clinical assessment, diagnosis, and intervention techniques. * Ethical management of professional practice and adherence to the code of ethics. * Skills in empathy, active listening, self-control, and humane treatment. **We Offer:** * Competitive salary commensurate with the position. * Statutory benefits. * Job stability. * Professional training and continuous development. Employment Type: Full-time Salary: $15,000.00 per month Application Question(s): * Please provide a WhatsApp and phone number where you can be reached: * If selected, are you available to start immediately? (decisive) * Do you have at least 2 years of experience providing psychological consultations? Education: * Completed Bachelor’s degree (Mandatory) License/Certification: * Degree and professional license (Mandatory) Work Location: On-site employment

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 15,000/year

NOC Engineer65218785243905121

Job Summary: We are seeking an NOC Engineer with experience in network monitoring and support, focused on first-level service and support in diverse technology environments. Key Highlights: 1. Access to certifications and courses from leading brands. 2. Excellent work environment and medium- to long-term career development. 3. Operational freedom to manage your time. **IT Recruitment seeks NOC Engineer in Solidaridad, Quintana Roo** --------------------------------------------------------------------- **About Us** * Solutions integrator specializing in networks and security — a different, unique, and above all innovative company; we are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We seek an N1 NOC Network Monitoring and Support Analyst with experience across diverse equipment including: Cisco, SonicWall, Fortinet, Aruba, Ruckus, and network monitoring. **About Our Value Proposition** * Access to certifications and courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment and genuine medium- to long-term career development. * Operational freedom to manage your time and achieve a professional–personal balance. **About Our Value Proposition** An excellent work environment, medium- to long-term development, plus extensive training and hands-on experience — we offer**:** * **Starting salary** of MXN 16,000 net per month plus a monthly bonus of MXN 1,500 (direct contract), statutory benefits, and extensive training. * **Work schedule**: Monday to Sunday, 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 a.m.–6 p.m., 10 a.m.–7 p.m., 11 a.m.–8 p.m., 12 p.m.–9 p.m.) * **Work location**: Ave. Bacalar, Cancún, Quintana Roo. **What We Are Looking For?** * Minimum 1–2 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network and Security Consultant, Network Help Desk, Security and Network Service Desk, NOC Engineer, NOC Consultant, NOC/SOC Analyst, Infrastructure Analyst. * Availability to serve clients, handle incidents, and prioritize service delivery — first-level support. * First-level on-site technical network support; prior NOC experience required. * Adherence to service-level agreements (SLAs), critical-to-quality (CTQ) indicators, and service reporting (KPI dashboards). * Familiarity with ticketing systems, incident monitoring solutions, and help desk or technical support platforms such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1–2 years of experience monitoring network platforms — LAN, WLAN, and WAN — via SNMP or ICMP using tools such as: Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1–2 years of experience configuring network devices including: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless equipment, and Controllers from brands such as: Cisco, SonicWall, Fortinet, Aruba, Ruckus. * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, BGP), Switching (STP, VLANs, DHCP, and related issues), and Wireless (controllers, WPA authentication, autonomous APs, and related issues). * Basic knowledge of root cause analysis and investigative techniques. **Desired Education Level:** Higher education — incomplete degree **Desired Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC SOC Networks cabling network * Monitoring: PRTG, SNMP, FW, WiFi * Access Point, Router, Switch * LAN, WAN, WLAN, Wireless, Ticketing * Access Point, Network Equipment *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6977c0ad650000390084f9e1&source=indeed

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 16,000/year

Audio Technician65216876206339122

Audio Technician

Job Summary: We are seeking an Audio Technician with basic knowledge in electricity, computing, and audio equipment operation, as well as teamwork skills and musical perception. Key Points: 1. Role of Audio Technician with fundamental knowledge. 2. Opportunity to apply teamwork skills. 3. Musical perception and adaptability are valued. Audio Technician **Education** * High School Diploma **Knowledge** * Electricity (basic) * Computing (basic) * Audio equipment operation and handling (basic) **Skills** * Teamwork * Critical thinking * Musical perception * Adaptability **Languages** * English Level 1\-Basic Expressions **Licenses and Certifications** * Not required **Software or Tools** * Office 365 **Work Experience in years/months** 6 months accumulated 6 months in the position **Work Experience in areas** Audio, maintenance

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Line Cook65216836029443123

Job Summary: We are seeking a dynamic and professional Line Cook to coordinate staff, supervise service standards, and ensure kitchen quality. Key Highlights: 1. Dynamic environment with room for professional growth. 2. Continuous training and enriching learning experiences. 3. Opportunities for development in international expansion. **Description:** ---------------- Do you have a business mindset? Are you looking for a dynamic, professional environment where your ideas are valued and where you can grow your career? If so, we want to meet you! We are currently seeking **a Line Cook** at **TRS Yucatán.** **MAIN FUNCTIONS AND RESPONSIBILITIES** * Train staff on temperature readings for refrigeration and freezing chambers. * Coordinate staff across departments. * Objectively evaluate team members based on their performance. * Report any anomalies in kitchen equipment. * Supervise buffet setup. * Ensure compliance with service policies and standards across all kitchens and consumption areas. * Verify proper use of the FEFO (First Expired, First Out) system. * Verify correct and appropriate use of raw materials. * Ensure that direct reports comply with the “H” distinction. * Ensure staff have the necessary equipment and raw materials to perform their duties. **In exchange for your commitment and motivation, we offer:** * Real development opportunities within an internationally expanding company. * An excellent work environment. * Benefits exceeding legal requirements. * Continuous training and enriching learning experiences. **Requirements:** --------------- **Experience and Technical Knowledge:** * 1 year of experience as a Line Cook or Cook A. * Knowledge of international cuisine, cold and hot kitchen operations. * Knowledge of food service, menu costing, recipe development, meat types and cuts, quality controls, product handling, food preservation, and refrigeration. * Familiarity with international standards (AAA, LHW) and official certifications (H distinction, Crystal), as well as the FEFO system. * Basic computer skills. * Team management.

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Cook A65216800725122124

Job Summary: We are looking for a dynamic and professional Cook A to support the preparation of high-quality food, inventory control, and creative development in the kitchen. Key Highlights: 1. Dynamic environment with room for professional growth 2. Real opportunities for international development 3. Continuous training and enriching learning experiences **Description:** ---------------- Do you have a business mindset? Are you seeking a dynamic, professional environment where your ideas are valued and where you can grow your career? If so, we want to meet you! We are looking for **a Cook A** at **Grand Palladium Riviera Maya.** **MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION** * Assist in the proper organization and cleaning of the vegetable cold room and production area; control product rotation. * Support the Station Chef and assist during special events and all department-related activities. * Handle FIFO (First In, First Out) and H-Label regulatory requirements. * Prepare food to the highest standards of quality, flavor, and texture, following technical specifications. * Report any issues or defects within your work area. * Demonstrate imagination, creativity, taste, and skill in salad presentation and decoration. * Ensure all products are properly covered and dated for identification and appropriate rotation. **In exchange for your commitment and motivation, we offer:** * Real opportunities for development within an internationally expanding company. * An excellent working environment. * Benefits exceeding legal requirements. * Continuous training and enriching learning experiences. **Requirements:** --------------- **Experience and Technical Knowledge:** * Minimum 6 months’ experience as Cook A, Cook B, or General Kitchen Assistant. * Knowledge of international standards (AAA, LHW) and official certifications (H-Label, Crystal). * Familiarity with performance testing and temperature monitoring. **Other Desirable (but not mandatory) Requirements:** * Ability to work under pressure. * Dynamic, creative, and innovative personality.

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Senior Software Engineer, Marketplace65216871860610125

Senior Software Engineer, Marketplace

Summary: This Senior Software Engineer role leads technical initiatives, drives engineering excellence, architects scalable solutions, and mentors the engineering team. Highlights: 1. Lead technical initiatives and drive engineering excellence 2. Architect and implement modular, maintainable software solutions 3. Guide junior engineers in adopting best practices **Position Title: Senior Engineer Software** **Location:** ***Remote (Must be based in Guadalajara)*** Paylocity is an award\-winning provider of cloud\-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest\-growing HCM software providers worldwide by offering an intuitive, easy\-to\-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product \& Technology positions to see where you fit! We are committed to building a world\-class team by hiring top talent globally. To ensure compliance, we use an Employer of Record model. Our ideal candidates would be based in Guadalajara, or the surrounding areas, with the right to work there, and be able to work within four hours of Eastern Standard Time. **About the Team** Marketplace's mission is to empower businesses of all sizes to seamlessly connect, automate, and optimize their digital ecosystems. We are dedicated to simplifying the complexity of integrations by providing a diverse and dynamic marketplace of pre\-built connections, APIs, and automation tools. By fostering collaboration among software providers and enabling effortless integration, we strive to unlock limitless possibilities for innovation, efficiency, and growth. **Position Overview** The Senior Software Engineer leads technical initiatives and drives engineering excellence across our organization. This role combines technical expertise with leadership capabilities, focusing on architecting scalable solutions while mentoring and growing the engineering team. **Primary Responsibilities** The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Core Responsibilities** * Architect and implement modular, maintainable software solutions that optimize for performance and scalability * Lead feature and epic design discussions, gathering and incorporating feedback from cross\-functional teams * Drive technical decision\-making with consideration for business objectives and customer needs * Identify and resolve technical ambiguities through systematic analysis and collaboration * Own medium to large\-scale projects from conception to delivery, requiring minimal supervision * Coordinate across teams to identify and manage technical dependencies * Develop and execute comprehensive project plans aligned with business objectives * Maintain high\-quality standards while meeting project timelines * Champion best practices in software development, testing, and deployment * Improve CI/CD pipelines, testing frameworks, and monitoring systems * Provide detailed, actionable code reviews that enhance overall code quality * Drive technical debt reduction initiatives and refactor legacy code **Growth \& Development** * Guide junior engineers in adopting best practices and modern development techniques * Facilitate knowledge sharing through code reviews, pair programming, and technical discussions * Resolve conflicts independently when possible, escalating appropriately when needed * Influence technical direction through well\-reasoned arguments and demonstrated expertise **Education and Experience** * Bachelor's degree in Computer Science, Software Engineering, or related field * Minimum 5 years of software engineering experience * Proven track record of leading significant technical initiatives * Excellent written and verbal communication skills * Strong analytical and problem\-solving abilities * Collaborative mindset with ability to influence peers * Adaptable approach to changing requirements and priorities **Technical Skills:** * Strong proficiency in software development languages and frameworks * Demonstrated experience with agile development methodologies * Knowledge of performance optimization techniques * C\#, Java, or a similar modern, object\-oriented programming language * Deep understanding of system architecture principles **Physical requirements** * Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7\-8 hours a day. * Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. **Paylocity is an equal\-opportunity employer.** Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio\-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. \#LIRemote

Workplace Experience Coordinator65216858671490126

Workplace Experience Coordinator

Summary: Willow is seeking a detail-oriented Workplace Experience Coordinator to support HR & Operations, focusing on administrative functions and employee engagement in a fast-paced environment. Highlights: 1. Opportunity for cross-functional collaboration and operational excellence 2. Thrives in a fast-paced, mission-driven, and people-first culture 3. Excellent opportunity to contribute to employee engagement initiatives **About Willow:** Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. We combine medical expertise with a supportive, patient\-centered approach to help people feel more confident and comfortable in their bodies. Our goal is to make high\-quality care accessible, thoughtful, and designed to fit real lives. **About the role:** We are seeking a highly organized, detail\-oriented, and proactive Workplace Experience Coordinator to support our HR \& Operations Manager. This position plays a key role in maintaining day\-to\-day administrative functions, coordinating employee engagement initiatives, and assisting on occasional internal projects. This is an excellent opportunity for someone who enjoys cross\-functional collaboration, thrives in a fast\-paced, mission\-driven environment, and is passionate about operational excellence and people\-first culture. **Responsibilities:** * Maintain accurate employee records and organize internal HR documentation. * Assist the HR Manager in policy formulation, preparation and formatting of the internal communications, reports, or SOPs as needed. * Ensure confidentiality of all personnel and sensitive company information. * Undertake administrative duties necessary to fulfill compliance tasks. * Act as a liaison between the HR Manager and employees, addressing questions and proving prompt responses. * Assist with onboarding process to ensure a seamless experience for new hires. * Help plan and coordinate internal events such as virtual socials, milestone celebrations, wellness challenges, and holiday activities. * Support the creation and distribution of internal newsletters, spotlights, and updates. * Assist in conducting employee engagement surveys and compiling insights for leadership. * Support ongoing employee recognition programs, including shout\-outs and work anniversaries. * Assist with cross\-functional projects by organizing documents, tracking tasks, and scheduling check\-ins. * Conduct research to support HR and Operations\-related decisions (e.g., tools, vendors, policy benchmarks). * Collaborate with departments like IT, Design, or Finance to ensure project alignment and completion. **Requirements:** * Previous experience in an administrative, operations, or HR support role. * Strong written and verbal communication skills. * Excellent organizational and time\-management abilities. * High level of professionalism and discretion when handling confidential information. * Proficiency in Microsoft Office or Google Workspace. * Familiarity with tools like Notion, Deel, and similar platforms is a plus. * Self\-starter who takes initiative and follows through. * Adaptable to changing priorities in a growing, remote\-first company. * Strong attention to detail and problem\-solving abilities. **What’s in it for you?** * As full\-time member of our team, you’ll enjoy: * Flexible hours * Work wherever you choose * Fun and casual work environment * Employee engagement activities and virtual gatherings * We are a diverse, global team!

Delinquent Portfolio Recovery Attorney65202460613379127

Delinquent Portfolio Recovery Attorney

Position Summary: We are seeking a Delinquent Portfolio Recovery Attorney to manage the location, investigation, and negotiation with delinquent clients, performing legal procedures and fieldwork. Key Highlights: 1. Dynamic role involving field activities and direct negotiations 2. Job stability and continuous professional growth 3. Gasoline reimbursement and vehicle wear allowance **We are currently seeking a Delinquent Portfolio Recovery Attorney** **Main Responsibilities** * Locate and conduct telephone and in-person investigations of delinquent clients. * Prepare and execute legal proceedings (summonses, asset seizures, and vehicle impoundments). * Record and track all actions taken. * Conduct negotiations with borrowers. * Process documentation before courts and relevant authorities. * Travel within the assigned coverage area. **Required Profile** * Knowledge of commercial legislation * **OWN VEHICLE IS MANDATORY** * **Willingness and ability to travel and perform field activities using your own vehicle** * High level of organization, negotiation skills, and results-oriented mindset. **Compensation Package** * Base salary commensurate with experience. * Monthly bonuses for meeting objectives, starting at 50% of base salary. * **Working Hours** * Monday to Friday, from 8:00 a.m. to 7:00 p.m. * Including a 2-hour lunch break * **One Friday per month: half-day off** ### **Benefits and Perks** * Major Medical Expense Insurance. * Life Insurance. * Job stability and continuous professional and economic growth. * Gasoline reimbursement and vehicle wear allowance.

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Information Technology Assistant65192238787971128

Information Technology Assistant

Job Summary: PAM Hotels is seeking an Information Technology Assistant to support and provide user assistance, update software and hardware, and implement maintenance plans. Key Highlights: 1. Key support role in information technology 2. Professional development opportunity with career plan 3. Focus on preventive and corrective system maintenance PAM Hotels is a luxury hotel group operating in various tourist destinations such as Mexico, the Dominican Republic, and the United States. **We are looking for your talent as: Information Technology Assistant** **Objective:** Your primary responsibility will be to support and assist users with computer equipment issues, update software and hardware across all devices, and follow preventive and corrective maintenance plans for computer systems. **Requirements:** * Degree in Systems Engineering, Computer Science, Information Technology, or related field. * 1–2 years of experience in this position. **Knowledge:** * Preventive and corrective maintenance. * Computer science. * Installation of G\-Suite, Office, SAP. **We Offer:** * Benefits and perks exceeding legal requirements (grocery card, savings fund, life insurance, uniforms, transportation, and meals). * Career plan At PAM Hotels, we provide equal opportunities, respecting gender identity and expression, without distinction based on age, race, religion, nationality, ancestry, pregnancy, disability, medical condition, marital status, sexual orientation, etc. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria when considering new talent.

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Land Fleet Maintenance Data Entry Clerk65192230886017129

Land Fleet Maintenance Data Entry Clerk

Job Summary: We are seeking a Land Fleet Maintenance Data Entry Clerk with experience in data capture and management, development of metrics and indicators, and generation of statistical reports. Key Points: 1. Experience in data capture and management 2. Development of metrics and indicators 3. Generation of statistical reports Land Fleet Maintenance Data Entry Clerk **Education** * High school diploma **Knowledge** * Data capture and management * Development of metrics and indicators * Management of control dashboards and indicators. * Generation of statistical reports using Microsoft Office suite tools. * Knowledge of flowcharts and administrative controls. **Skills** * Data analysis and interpretation * Teamwork * Assertive communication * Initiative and proactivity * Results-oriented mindset * Attention to detail **Languages** **Licenses and Certifications** **Software or Tools** * Intermediate Microsoft Office suite * Power BI * ERP system in the Maintenance module **Work Experience in years/months** 1 year accumulated 6 months in the position**Work Experience in Areas** Maintenance administration. Data management and capture Logistics

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

NOC Level 1 Technical Support Analyst651594954920991210

NOC Level 1 Technical Support Analyst

Job Summary: We are looking for a NOC Level 1 Technical Support Analyst with experience in networking and security, capable of monitoring and supporting equipment from various vendors. Key Highlights: 1. Access to certifications and training courses from leading vendors 2. Excellent work environment and professional development opportunities 3. Operational flexibility to balance professional and personal life **IT Recruitment is seeking a NOC Level 1 Technical Support Analyst in Solidaridad, Quintana Roo** --------------------------------------------------------------------------------------- **About Us** * A solutions integrator specializing in networking and security—an innovative, unique, and differentiated company; we are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We seek a Level 1 NOC Network Monitoring and Support Analyst with experience across diverse equipment including: Cisco, SonicWall, Fortinet, Aruba, Ruckus, and network monitoring. **Our Value Proposition** * Access to certifications and courses from vendors such as Cisco, Fortinet, Aruba, etc. * Excellent work environment with real medium- and long-term career development. * Operational flexibility to manage your time and achieve a professional–personal balance. **Our Value Proposition** An excellent work environment, medium- and long-term development, plus extensive training and hands-on experience—we offer: * **Starting salary**: MXN 16,000 net per month plus a monthly bonus of MXN 1,500 (direct contract), statutory benefits, and extensive training * **Work schedule**: Monday through Sunday, 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 a.m.–6 p.m., 10 a.m.–7 p.m., 11 a.m.–8 p.m., 12 p.m.–9 p.m.) * **Work location**: Ave. Bacalar, Cancún, Quintana Roo. **What We’re Looking For** * Minimum 1–2 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, Network Help Desk, Network & Security Service Desk, NOC Engineer, NOC Consultant, NOC SOC Analyst, Infrastructure Analyst * Availability to support clients and incidents, service-oriented mindset. First-level support * On-site first-level technical network support, prior NOC experience required * Adherence to Service Level Agreements (SLAs), Critical-to-Quality (CTQ) metrics, and service reporting (KPI Dashboards) * Familiarity with ticketing systems, incident monitoring platforms, and technical support/Help Desk tools such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1–2 years of experience monitoring network platforms (LAN, WLAN, WAN) via SNMP or ICMP using tools such as: Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1–2 years of experience configuring network devices including: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless equipment, and controllers from vendors such as: Cisco, SonicWall, Fortinet, Aruba, Ruckus * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, BGP), Switching (STP, VLANs, DHCP, and related issues), and Wireless (controllers, WPA authentication, autonomous apps, and related issues) * Basic understanding of root cause analysis and investigative techniques **Desired Education Level:** Higher education — incomplete degree **Desired Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC SOC Networking cabling networks * Monitoring PRTG SNMP FW WiFi * Access point router switch * LAN WAN WLAN Wireless ticket * Access point network equipment *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=696fd1c05600003c00a1d3a6&source=indeed*

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 16,000/year

Boilermaker - Hotel Xcaret México651830108481311211

Boilermaker - Hotel Xcaret México

Job Summary: We are seeking an experienced Boilermaker with expertise in electrical installations, plumbing, and operation of machine room equipment to join our team. Key Highlights: 1. Experience in machine rooms, substations, boilers, and chillers. 2. Knowledge of electrical installations and plumbing. 3. Teamwork and problem-solving skills. Boilermaker \- Hotel Xcaret México **Join Grupo Xcaret and do what you love most!** **Education** * High school diploma **Knowledge** * Knowledge of electrical installations. * Knowledge of units and measurement instruments. * Plumbing * Knowledge of machine room equipment operation (chillers, boilers, hydro-pneumatic systems, fire-fighting equipment) * Repair of electric motors * Operation of electronic equipment * Basic knowledge of NOM 127. * Use and handling of chemical products **Skills** * Teamwork * Problem solving * Working under pressure * Active listening * Results orientation * Organizational ability * Flexibility * Strategic thinking * Decision making * Analytical ability * Proactivity * Assertive communication **Languages** * Not required **Licenses and Certifications** * Not required **Software or Tools** * Operation of equipment and tools such as ammeter, thermometer **Work Experience in years/months** 2 years of accumulated work experience 1 year of experience in the position **Work Experience in Areas** Machine rooms, substations, boilers, and chillers. Request ID: 34160

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Housekeeping Supervisor - Hotel Xcaret México651830105937951212

Housekeeping Supervisor - Hotel Xcaret México

Job Summary: Supervise the operations and activities of the Housekeeping Department, ensuring quality and efficiency in hotel services. Key Highlights: 1. Supervision of Housekeeping Department operations 2. Knowledge of AAA standards and crystal room check 3. Proficiency in Microsoft Office Suite and Opera PMS Housekeeping Supervisor \- Hotel Xcaret México **Join Grupo Xcaret to do what you love most!** **Education** * High School Diploma **Knowledge** * Knowledge of AAA standards and crystal room check * Monthly inventories of linens and operational equipment * Hotel openings * Control of supply expenses * Occupational Safety Procedures **Skills** * Proficiency in Microsoft Office Suite * Proficiency in Opera PMS * Room cleaning techniques * Development of room checklists * Handling of chemical products * Operation of cleaning equipment (vacuum cleaners, upholstery cleaners, etc.) * Inventory control and logistics **Languages** **Licenses and Certifications** **Software or Tools** * Cleaning Equipment and Tools * Room Management Systems * Intermediate Microsoft Office Suite **Work Experience in years/months** Minimum 3 years in this position **Work Experience by Area** Supervision of Housekeeping Department operations and activities Request ID: 34152

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Valet Supervisor - Hotel Xcaret México651830103376651213

Valet Supervisor - Hotel Xcaret México

Job Summary: Experienced Valet Supervisor responsible for supervising laundry operations and activities, with knowledge of inventory management, garment handling, and laundry equipment. Key Responsibilities: 1. Supervision of laundry operations 2. Operation of valet, ironing and washing equipment 3. Knowledge of garment types and stain identification Valet Supervisor \- Hotel Xcaret México **Join Grupo Xcaret to do what you love most!** **Education** * Primary school **Knowledge** * Understanding of inventory procedures, * Knowledge of garment types, * Stain identification, * Types of soil, * Clothing folding standards, * Proficiency in handling garments and uniforms, * Operation of valet equipment, * Mathematics, **Skills** * Handling of chemical products, * Clothing folding, * Operation of ironing and washing equipment, * Telephone etiquette, * Office Suite proficiency, * Opera PMS operation, * Calculator use, **Languages** **Licenses and Certifications** **Software or Tools** * Intermediate Office Suite * Room Control Systems * Laundry Equipment and Utensils **Work Experience in years/months** Minimum 1 year in the position **Work Experience in areas** Supervision of operations and activities within the laundry department Request ID: 34157

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Telephone Operator - Hotel Xcaret México651830100803871214

Telephone Operator - Hotel Xcaret México

Job Summary: We are seeking a Telephone Operator with experience in 5-star hotel operations to manage the Telephone Department at Hotel Xcaret México. Key Highlights: 1. Experience in 5-star hotel operations 2. Proficiency in telephone console and Opera PMS 3. Knowledge of AAA certification standards Telephone Operator \- Hotel Xcaret México **Join Grupo Xcaret and do what you love most!** **Education** **Knowledge** * Identify room operation equipment (coffee maker, ironing board, etc.) * Know room amenities (cream, conditioner, soap, etc.) * Knowledge of telephone equipment * Knowledge of AAA certification standards * Operation of a 5-star hotel room * Customer service experience **Skills** * Telephone console operation * Proficiency in Office suite * Opera PMS system operation **Languages** **Licenses and Certifications** **Software or Tools** * Intermediate Office suite * Room control systems * PMS system * Communication equipment * Reservation/Booking systems **Work Experience in years/months** Minimum 2 years in this position **Work Experience by area** Operations and activities of the Telephone Department Request ID: 34155

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Accounts Payable Assistant – Hotel651830098449951215

Accounts Payable Assistant – Hotel

Position Summary: We are seeking an Accounts Payable Assistant with a background in Accounting or Business Administration, experience in supplier management, invoice recording and payment scheduling, and skills in customer service and teamwork. Key Highlights: 1. Comprehensive management of accounts payable and supplier processes. 2. Collaboration in a dynamic environment focused on results. 3. Use of advanced Office tools and financial systems. Accounts Payable Assistant – Hotel **Education** * Bachelor’s degree in Accounting or Business Administration **Knowledge** * Supplier Payment and Support, * Invoice Receipt and Registration in System, * Supplier Payment Scheduling, * Invoice Validation **Skills** * Customer Service, * Teamwork, * Responsibility, * Working Under Pressure, * Numerical Aptitude, * Adherence to Procedures, * Results-Oriented **Languages** **Licenses and Certifications** **Software or Tools** * Advanced Excel * Advanced Office Suite * Financial and Accounting Systems **Work Experience (Years/Months）** 2 years **Work Experience (Areas)** In Accounts Payable or related area

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Security Officer - Hotel Xcaret México651830095653141216

Security Officer - Hotel Xcaret México

Job Summary: We are seeking a Security Officer with experience in access control, security systems, hygiene regulations, and detection of unsafe acts for Grupo Xcaret. Key Points: 1. Experience in access control and security systems. 2. Knowledge of safety and hygiene regulations and emergency management. 3. Teamwork skills, customer service, and assertive communication. Security Officer\- Hotel Xcaret México **Join Grupo Xcaret and do what you love most!** **Education** * High School Diploma **Knowledge** * Access control * Security systems and logbook management * Safety and Hygiene Regulations * Detection of unsafe acts and conditions * Contingency and emergency procedures * Basic first aid * Basic aquatic rescue * Use and handling of fire extinguishers * Knowledge of AAA and Leading Hotels of the World (Hotels) standards **Skills** * Teamwork * Customer service * Ethical behavior * Adherence to procedures * Assertive communication * Verbal fluency **Languages** * English Level 2\-Basic **Licenses and Certifications** **Software or Tools** * Basic Office Suite * VHF Radio Communication * PPE (Personal Protective Equipment) **Work Experience in years/months** 1 year of accumulated experience and 6 months of experience in the position **Work Experience in areas** As a security officer or guard Application ID: 34100

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Administrative Technical Assistant for Parks651829428586271217

Administrative Technical Assistant for Parks

Position Summary: We are seeking an Administrative Technical Assistant for parks with analytical skills, a results-oriented mindset, and experience in inventory control and process documentation. Key Highlights: 1. Experience in administrative management and accounting support 2. Knowledge in inventory control and process documentation 3. Key skills: analytical, teamwork, effective communication Administrative Technical Assistant for Parks **Join Grupo Xcaret to do what you love most!** **Education** * High school diploma **Knowledge** * Inventory control * Customer service * Process documentation * Intermediate Excel * Preparation of executive reports * Budget administration * Calendar management * Calendar documentation * Documentation of procedures and technical specifications * Fixed asset control **Skills** * Analytical * Results-oriented * Teamwork * Effective communication * Adaptability * Proactive * Initiative **Languages** * English Level 2\-Basic **Licenses and Certifications** * Driver's license **Software or Tools** * Office 365 * Visio * MS Project **Work Experience in years/months** 3 years in administrative and accounting support areas **Work Experience by Area** 1 year in process documentation or fixed asset control Application ID: 33978

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Systems Manager651829194080021218

Systems Manager

Position Summary: Responsible for the maintenance, support, and operation of hardware, software, network infrastructure, and telecommunications, ensuring information security and managing financial resources. Key Highlights: 1. Comprehensive management of hardware, software, and networks 2. Safeguarding and administration of technological information 3. License compliance and system security control *Responsible for the maintenance, support, and operation of IT equipment—including hardware, software, network infrastructure, and telecommunications—as well as safeguarding information. In charge of maintaining and administering the financial resources allocated to technology.* **Responsibilities:** * Maintain up-to-date backups of system databases * Inspect the functionality of the guest wireless network * Review risk assessments (equipment failures, data loss, among others) * Supervise that computer systems operate under optimal conditions * Control software licensing on computing equipment, ensuring compliance with the hotel’s current legal requirements * Ensure data backup and cleansing * Review new technology leasing and licensing agreements * Monitor information security systems * Maintain user access control across different systems according to the hotel’s established standards.

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Architecture and Development Project Analyst651828713320991219

Architecture and Development Project Analyst

Job Summary: Architecture and Development Project Analyst with experience in project management and knowledge of agile methodologies and specialized software. Key Highlights: 1. Experience in architecture and construction project management. 2. Proficiency in MS Project, Advanced Excel, Power BI, and AutoCAD. 3. Key skills: attention to detail, organization, and proactivity. Architecture and Development Project Analyst **Join Grupo Xcaret to do what you love most!** **Education** * Bachelor’s degree in Architecture or Civil Engineering **Knowledge** * Project management knowledge. * Ability to interpret architectural/construction blueprints. * Knowledge of agile methodologies. **Skills** * Attention to detail * Organizational ability * Proactive * Effective communication * Sense of urgency * Data entry * Results-oriented **Languages** * English Level 3—Intermediate **Licenses and Certifications** **Software or Tools** * Advanced Office Suite * MS Project * Advanced Excel * Power BI * AutoCAD **Work Experience in years/months** 2 years **Work Experience in areas** Project Management, Engineering and/or Architecture Construction Application ID: 34121

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Data Analysis and Modeling Specialist651733220203541220

Data Analysis and Modeling Specialist

Job Summary: Data Analysis and Modeling Specialist with experience in Big Data, ETL, and tools such as Python and SQL Server, focused on Business Intelligence and strategic management. Key Highlights: 1. Experience in data analysis and modeling, Big Data, and ETL 2. Key skills in analytical thinking and business vision 3. Proficiency in tools such as Python, SQL Server, and Power BI Data Analysis and Modeling Specialist **Education** * Bachelor’s degree in Computer Systems or Mathematics **Knowledge** * Big Data * Database Design and Structure * Quality Matrix * Profitability Analysis * Data Warehouse * Data Lakes * Data Extraction / Mining * Cloud and Hybrid ETL Processes * Storage Engines * Programming Languages: R or Python * Statistics * Revenue Management * Dashboard Generation * Data Design, Implementation, and Modeling * Web Scraping * System Architecture and Integration **Skills** * Teamwork * Proactivity * Sense of Urgency * Effective Communication * Analytical Thinking * Emotional Self-Management * Commitment * Business Vision * Creativity **Languages** * English Level 3\-Intermediate **Licenses and Certifications** **Software or Tools** * Python * SQL Server * AWS * TIBCO * Power BI * ETL Tools **Work Experience in years/months** 2 years of accumulated experience and 1 year in the position **Work Experience by Area** Strategic Planning, Revenue Management, Business Intelligence, Technology.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Coordination of Personnel Administration and Labor Relations651664320463391221

Coordination of Personnel Administration and Labor Relations

Job Summary: Professional with experience in coordinating personnel administration and labor relations, handling labor legislation and payroll. Key Highlights: 1. Coordination of Personnel Administration and Labor Relations 2. Expert knowledge of the Federal Labor Law and Social Security Law 3. Key skills in negotiation, planning, and conflict management Coordination of Personnel Administration and Labor Relations **Education** * Bachelor's degree in Business Administration or Psychology **Knowledge** * Federal Labor Law * Social Security Law * INFONAVIT, FONACOT * General knowledge of Payroll Concepts * Labor Relations * STPS (Commissions and regulations) * Handling of Labor Inspections * Preparation of reports (KPIs) * Personnel Roster Administration * Document Drafting **Skills** * Negotiation * Strategic Thinking * Planning * Assertive Communication * Teamwork * Analytical * Service Orientation * Conflict Management **Languages** * Not required **Licenses and Certifications** * Not required **Software or Tools** * Intermediate Office Suite * Human Resources Systems **Work Experience in years/months** 2 years accumulated experience, 1 year experience in the position **Work Experience in areas** Human Resources, Administration, Payroll, Labor Relations, etc.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Deputy Management of Human Resources Administration and Labor Relations, Xcaret Hotels651663229448991222

Deputy Management of Human Resources Administration and Labor Relations, Xcaret Hotels

Job Summary: A professional with experience in human resources administration and labor relations, focused on process optimization and regulatory compliance. Key Highlights: 1. Experience in human resources administration and labor relations. 2. Knowledge of the Federal Labor Law and internal regulations. 3. Leadership skills, assertive communication, and problem-solving abilities. Deputy Management of Human Resources Administration and Labor Relations, Xcaret Hotels **Education** * Bachelor’s Degree in Business Administration **Knowledge** * Human Resources Administration * Process Optimization * Federal Labor Law * Budgetary Control * STPS (Secretariat of Labor and Social Welfare) * Civil Protection * Internal Regulations, Policies, and Bylaws * Handling of Labor Inspections * Safety and Hygiene Committee and Training, Development, and Productivity Committee * Payroll Processes * Union Management * Advisory Services for Job Descriptions and Position Profiles * Establishment and Interpretation of KPIs **Skills** * Teamwork * Leadership * Results Orientation * Assertive Communication * Conflict Management * Adherence to Procedures and Standards * Problem Solving * Decision Making **Languages** * English Level 3\-Intermediate **Licenses and Certifications** * Not required **Software or Tools** * SuccessFactors Intermediate * SAP * Office 365 **Work Experience in Years/Months** 6 years of accumulated experience 2 years in this position **Work Experience by Area** Human Capital, Labor Relations

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Pastry Sous Chef - Hotel La Casa de la Playa651662786269461223

Pastry Sous Chef - Hotel La Casa de la Playa

Job Summary: We are seeking an experienced Pastry Sous Chef with a background in hospitality, passion for gastronomy, and leadership and creativity skills. Key Highlights: 1. Experience in hotel bakery and pastry (4 years) 2. Leadership, creativity, and innovation skills 3. Knowledge of international gastronomy and menu planning Pastry Sous Chef \- Hotel La Casa de la Playa **Join Grupo Xcaret and do what you love most!** **Education** * University Higher Technician in Gastronomy **Knowledge** * International Gastronomy with specialization in bakery and pastry, * Menu Planning and recipe development, * Production costs, * Budget administration, * Cristal Certification and Distintivo H, * Inventory control, * AAA Excellence Service, * Preventive and corrective kitchen maintenance tracking **Skills** * Flexible availability, * Action-oriented and hands-on individual, * Cooperative and leadership attitude, * Proactivity, * Attention to detail, * Creativity and Innovation, * Customer- and results-oriented, * Personnel management * Leadership **Languages** * English Level 2\-Basic **Licenses and Certifications** * Valid Health Card **Software or Tools** * Major and minor kitchen equipment * Intermediate Excel * Intermediate Office Suite * Inventory Control Systems **Work Experience in years/months** 4 years **Work Experience in areas** Bakery and Pastry departments in hospitality Application ID: 34110

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Support Technician651594763627541224

Support Technician

Job Summary: We are seeking a Support Technician to perform hardware and software maintenance, provide customer service, and keep equipment up to date. Key Points: 1. Preventive and corrective hardware and software maintenance 2. Customer service and addressing user needs for computing equipment 3. Statutory benefits, weekly pay, and additional benefits **Join our team** **We are hiring a Support Technician** Responsibilities: * Perform preventive and corrective hardware and software maintenance * Provide customer service in case of breakdowns or component replacement * Keep all equipment software up to date * Address all user needs regarding computing equipment Schedule: Monday to Friday, 9:00 AM to 5:30 PM Requirements: Technical degree in Computer Science or related field Ability to operate a motorcycle and valid motorcycle license Previous experience in a similar position We offer: * Statutory benefits from day one * Weekly pay * Meals when working at the branch * Life insurance * Additional benefits * Uniforms and work equipment

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Community Manager651594388368651225

Community Manager

Job Summary: We are seeking a creative and strategic Community Manager to manage the brand's digital presence, ensuring consistent communication aligned with business objectives. Key Highlights: 1. Manages the brand's digital presence with consistent and approachable communication. 2. Proposes and oversees creative ideas for digital campaigns and content. 3. Analyzes metrics and trends to enhance digital strategy. ·A creative and strategic **Community Manager**, responsible for managing and strengthening the brand’s digital presence, ensuring consistent, approachable, and business- and positioning-goal-aligned communication. **Key Responsibilities:** \-Propose and oversee creative ideas for digital campaigns, ensuring alignment with brand identity and objectives. \-Publish and manage social media content, maintaining brand tone and visual consistency. \-Schedule and edit content (copy, images, videos), optimizing formats for each platform. \-Analyze content and audience metrics, evaluating performance, reach, engagement, and community growth. \-Deliver periodic metric reports with clear insights and data-driven improvement recommendations. \-Represent the brand in digital environments, maintaining professional, empathetic communication aligned with corporate values. \-Monitor social media trends, audience behavior, and best practices to propose continuous improvements. **Profile Requirements:** ·Education in Marketing, Communications, Advertising, Design, or related fields. ·Prior experience as a Community Manager or in social media management. ·Proficiency in scheduling and analytics tools (Meta Business Suite, Hootsuite, Metricool, Google Analytics, among others). ·Basic content editing skills (Canva, CapCut, Photoshop, etc.). ·Analytical ability, creativity, and results orientation. **Requirements** * Minimum education: Higher education \- Bachelor’s degree * Demonstrable experience (success cases) Employment type: Full-time Salary: $12,000\.00 \- $15,000\.00 per month Benefits: * Salary increases * Free uniforms Work location: On-site employment

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

$MXN 12,000-15,000/year

Maintenance Manager for a 900-room hotel651594077208341226

Maintenance Manager for a 900-room hotel

Job Summary: We are seeking a skilled and experienced Maintenance Manager to lead a team and ensure the efficient and safe operation of hotel facilities. Key Highlights: 1. Supervise and coordinate maintenance and repair activities. 2. Lead the maintenance team and ensure regulatory compliance. 3. Professional growth opportunities in a collaborative environment. **Job Description:** We are looking for a highly skilled and experienced **Maintenance Manager** to join our team. The ideal candidate will have proven experience across all facility maintenance areas and be capable of leading a team to ensure the efficient and safe operation of all hotel facilities. **Responsibilities:** * Supervise and coordinate all maintenance and repair activities. * Manage and lead the maintenance team. * Implement preventive maintenance programs. * Ensure compliance with all safety and quality regulations. * Coordinate with other departments to minimize operational disruptions. **Requirements:** * Minimum 10 years of experience in a similar role within the hospitality industry. * Knowledge of electrical, mechanical, and plumbing systems. * Leadership and team management skills. * Ability to quickly and effectively resolve problems. * Detail-oriented and capable of working under pressure. **We Offer:** * Competitive salary and benefits. * Professional growth opportunities. * A dynamic and collaborative work environment. **How to Apply:** Send your CV and a cover letter with the subject line "Maintenance Manager" Employment Type: Full-time Salary: $45,000.00 \- $80,000.00 per month Work Location: On-site

Chetumal 89, La Guadalupana, 77724 Playa del Carmen, Q.R., Mexico

$MXN 45,000-80,000/year

Cook B651593578467861227

Job Summary: We are looking for a dynamic and creative Cook B for a professional environment that offers career development and growth opportunities. Key Highlights: 1. Dynamic and professional environment with room for professional growth. 2. Continuous training and enriching learning experiences. 3. Real opportunities for development within an internationally expanding company. **Description:** ---------------- Do you have a business mindset? Are you seeking a dynamic, professional environment where your ideas are valued and where you can grow your career? If so, we want to meet you! We are looking for **a Cook B** at **Grand Palladium Riviera Maya.** **MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION** * Assist in the proper organization and cleaning of the vegetable cold room and production area; monitor product rotation. * Support the Station Chef and assist during special events and all department-related activities. * Handle FIFO (First In, First Out) and H-Stamp regulations. * Prepare food with the highest quality, flavor, and texture, following technical specifications. * Report any issues or malfunctions within your work area. * Possess imagination, creativity, taste, and skill in salad presentation and decoration. * Ensure products are properly covered and dated for identification and appropriate rotation. **In exchange for your commitment and motivation, we offer:** * Real opportunities for development within an internationally expanding company. * An excellent working environment. * Benefits exceeding legal requirements. * Continuous training and enriching learning experiences. **Requirements:** --------------- **Experience and Technical Knowledge:** * Minimum 6 months’ experience as a Cook B or general kitchen assistant. * Knowledge of international standards (AAA, LHW) and official certifications (H-Stamp, Crystal). * Knowledge of performance testing and temperature monitoring. **Other Desirable (but not mandatory) Requirements:** * Ability to work under pressure. * Dynamic, creative, and innovative personality.

C. 2 Nte. Bis 301, Centro, 77710 Playa del Carmen, Q.R., Mexico

Collaborator File Analyst651593238740511228

Collaborator File Analyst

Job Summary: We are seeking a File Analyst with experience in document management, archivistics, and labor regulations to ensure the organization and confidentiality of information. Key Highlights: 1. Key role in document administration and management. 2. Focus on confidentiality, organization, and analysis. 3. Opportunity in file management, administration, or human talent. Collaborator File Analyst **Education** * Bachelor’s Degree in Archivistics **Knowledge** * Document Administration * Document Management * Labor Regulations (FLL, NOM, PDPL) * Archivistics * Indicator Analysis **Skills** * Confidentiality. * Organization. * Detail-oriented. * Analytical. * Teamwork. * Proactivity. **Languages** * Not required **Licenses and Certifications** * Type B Driver’s License **Software or Tools** * Intermediate Office Suite * Storage Systems **Work Experience in years/months** 1 year of accumulated experience and 6 months in the position. **Work Experience in Areas** Library, File Administration, Warehouses, Human Talent.

C. 10 Nte. 55a, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Scrum Master - Bilingual651829516295691229

Scrum Master - Bilingual

Summary: Seeking an experienced Scrum Master with a strong agile background to manage projects, facilitate agile delivery, and improve team health and flow. Highlights: 1. Servant leader capable of partnering with Business Analysts and technical leads 2. Power user of Jira for transparency, automation, and multi-team visibility 3. Facilitate agile delivery and enhance team health and flow We are seeking an experienced **Scrum Master** with a strong agile background. This role will be responsible for managing projects of varying complexity that drive value across several lines of business. Successful candidates will establish themselves as servant leaders capable of effectively partnering with Business Analysts, technical leads. They will facilitate agile delivery, improve team health and flow, and act as **a power user of Jira** (including automations, Plans, and Confluence integrations) to provide transparency into work and outcomes. Direct business stakeholder engagement is typically routed through a business‑side Scrum Master (where one exists) or via the Program or Software Manager, with whom this role will closely partner. **Responsibilities** Analyze and understand business strategy for your teams, primarily via Business Analysts, Program/Software Managers ( and business‑side Scrum Masters) so you can connect day‑to‑day work to the “big picture.” Facilitate sprint and release planning, ensuring the team has a clear plan, achievable commitments, and visibility into dependencies. Act as a **Jira power user**, using: * Boards and workflows to reflect how the team actually works. * Dashboards and reports to track progress and surface risks. * Jira Automations to reduce manual work and improve consistency. * Jira Plans (Advanced Roadmaps) to provide multi‑team or multi‑release visibility where needed. * Jira–Confluence integrations (e.g., embedded issue views, automatic status rolls‑up) to keep documentation and status in sync. Help the team navigate ambiguity when transitioning from discovery/assessment into delivery, ensuring work is sized and ready. Demonstrate self‑awareness and accountability while also holding the team accountable to agreed ways of working and delivery commitments. Engage broadly and deeply across the organization to quickly connect information and facilitate positive project outcomes. Partner with Business Analysts to understand their needs and use that knowledge to drive effective prioritization of scope and backlogs. Establish “ways of working” within the agile delivery team and facilitate team health checks regularly. Coordinate warranty/hypercare activities and transfer of backlogs with the operational team. Manage relationships with 3rd party vendors, including RFQs, contract negotiations, invoice payment and tracking. Demonstrate the ability to learn through curiosity and flexible thinking as new challenges arise. Facilitate sprint and project retrospectives, integrating feedback into the team’s ways of working and delivery commitments. Share feedback from stakeholders with the team, helping them to understand the positive impact of their collective contributions. Ensure candid communication about potential risks, collaborating with the delivery team to identify options and advising stakeholders of mitigation tactics. Escalate and take action to resolve major impediments to project execution. Guide the delivery team through change adoption, based on newly identified business needs and portfolio demand. **Qualifications** Bachelor’s Degree required 3\+ years of experience working with agile software delivery teams, including: Experience as a Scrum Master, Agile Project Manager, or similar role for custom software development. Proven track record of helping teams deliver iteratively and improve over time. Experience leading delivery using Scrum and/or Kanban, with a focus on continuous improvement of flow and team health. Advanced, **hands‑on experience with Jira**, including: Creating and managing boards, backlogs, and workflows. Building and maintaining filters and dashboards for teams and leadership. Configuring and maintaining Jira Automations to reduce manual work and enforce processes. Using Jira Plans (Advanced Roadmaps) or similar planning tools to provide multi‑team or multi‑release visibility. Leveraging Jira–Confluence integrations (e.g., embedded issues, automatic status on Confluence pages) to keep documentation and tracking aligned. Proficient in Microsoft 365 products (Word, Excel, PowerPoint, Teams; Visio a plus). Experience working with or coordinating 3rd party vendors involved in software delivery. \#LI\-Remote \#ScrumMaster \#Jira \#JiraPowerUser \#JiraAutomation

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