**Recognized higher education institution** with a track record in professional training and academic excellence is seeking a **School Services Assistant** to join the academic team. Teaching vocation, updated knowledge in the specialty, and commitment to students' comprehensive development are required. **Position:** School Services Assistant **Department:** School Services / Academic Control **Location:** Cuautitlan Izcalli **Schedule:** Monday to Saturday **Job Objective:** Provide efficient, courteous, and timely assistance to students, teachers, and administrative staff regarding academic procedures and processes, ensuring compliance with institutional guidelines and regulations established by the Ministry of Education. **Main Responsibilities:** * Attend to and guide students in academic procedures (enrollments, re-enrollments, certifications, certificates, withdrawals, among others). * Enter and update information in the school management system (e.g., SAE, SIIA, etc.). * Prepare, review, and deliver official documents (certifications, transcripts, certificates, academic records, etc.). * Assist in managing and archiving physical and digital academic files. * Perform document validations according to current regulations. * Provide administrative support in processes such as graduation, equivalencies, or mobility. * Comply with internal and external regulations (SEP, DGP, etc.). * Maintain effective communication with other academic and administrative departments. **Requirements:** **Education:** * Completed high school or technical career (minimum). * Preferred: University studies in administrative or related fields. **Experience:** * Minimum of 1 year in similar positions (preferably in educational institutions). * Experience with academic platforms and administrative systems. **Knowledge:** * Academic regulations (RVOE, academic control, SEP, etc.) * Writing of official documents. * File management. * Excel and Microsoft Office Suite (intermediate level). **Skills and Competencies:** * Customer service with a human-centered approach. * Organization and file management. * Oral and written communication. * Teamwork. * Discretion and handling of confidential information. * Proactivity and service-oriented attitude. **We Offer:** * Competitive salary. * Statutory benefits. * Job stability. * Training opportunities. * Positive work environment. Employment type: Full-time Salary: From $11,337.00 per month Benefits: * Grocery vouchers Workplace: On-site position