Technical Support Technician

Description

Job Summary: We are seeking a Technical Support Technician to perform preventive and corrective maintenance on computer equipment, as well as provide end-user support. Key Highlights: 1. Essential technical support role for the technology infrastructure. 2. Responsibilities include equipment diagnosis and maintenance. 3. Incident management and handling end-user requests. *SPECIALIZED CHAIN OF DERMATOLOGICAL PRODUCTS IS SEEKING A TECHNICAL SUPPORT TECHNICIAN.* **REQUIREMENTS** * Bachelor's degree in Information and Communication Technology, Systems Engineering, or Computer Systems (incomplete or recent graduate). * 2–3 years of experience in technical support or equipment maintenance. * Age between 20 and 28 years. **RESPONSIBILITIES** * Corrective and preventive maintenance of computer equipment. * Diagnosis, repair, and maintenance of computer equipment, peripherals, and communication devices. * End-user support assistance, incident management, and handling of user requests. **WE OFFER** * Base salary of $15,000 gross. * Grocery vouchers. * Additional bonuses for KPI achievement. * Statutory benefits and formal employment contract provided by the company. * Working hours: Monday to Friday, 8 AM to 6 PM (Saturday on-call shifts only 3 hours). ***If you are interested in this position, please apply through this channel and we will contact you shortly.*** Employment type: Full-time Salary: Starting from $15,000.00 per month Benefits: * Grocery vouchers Workplace: On-site employment