Receptionist / Administrative Assistant

Description

**FITSI SPORTS CLUB – WE ARE HIRING!!!** **Position:** Receptionist for FORUM BUENAVISTA Sports Club EJE CENTRAL 1 NORTE MOSQUETA NO. 259, ESQ. AV. INSURGENTES, COL. BUENAVISTA, ALCALDÍA CUAUHTEMOC, C.P. 06350 CDMX **Department:** Customer Service / Administration **Club Closing Shift:** 5:00 PM to 12:00 AM, Monday through Friday; Saturdays or Sundays, 12:00 PM to 8:00 PM, with rotating weekend days off. **Reports To:** Administrative Coordinator and Club Manager **Position Objective** To provide courteous, efficient, and professional service to club members and visitors by managing access, registrations, reservations, and inquiries—ensuring a positive user experience. **Key Responsibilities** * Greet and assist members, visitors, and suppliers in person and via telephone. * Record member and visitor entries and exits in the system. * Manage member registrations, class reservations, event bookings, and other club services. * Collect membership fees, issue receipts, and manage payments in coordination with the administrative department. * Maintain up-to-date member database records. * Answer incoming calls. * Assist in organizing sports events and special activities. * Maintain order and cleanliness in the reception area. **Requirements** * Minimum education: Completed secondary school or technical training in administration, tourism, or related fields. * Prior customer service experience, preferably in clubs, gyms, or sports centers. * Basic computer skills and familiarity with reservation systems or member management software. * Professional appearance, friendliness, and strong communication skills. * Organizational ability, multitasking capacity, and problem-solving skills. **Key Competencies** * Customer orientation * Effective communication * Teamwork * Punctuality and responsibility * Positive and proactive attitude If you meet the profile and experience requirements, please visit the club directly. We are located on the 3rd floor of FORUM BUENAVISTA Plaza, next to Suburbia, and you may speak with the General Manager between 10:00 AM and 6:00 PM, bringing an updated and printed CV. Alternatively, apply through this channel. Employment Type: Full-time Salary: Starting at $8,640\.00 per month Benefits: * Option for an indefinite-term contract * Gym membership * Complimentary uniforms Work Location: On-site employment