OPERATIONS ASSISTANT

Description

Logistics and operations City: FEDERAL DISTRICT Publication date: Oct 24, 2025 Schedule: MONDAY TO SUNDAY, WEEKDAY REST FROM 22:00 TO 05: Description: 1\. POSITION IDENTIFICATION 1\.1 Position Title Operations Assistant 1\.2 Position Function: 587 1\.3 Department to Which the Position Belongs Operations Department 1\.4 Immediate Supervisor's Position Title Operations Supervisor 1\.5 Number of Personnel Supervised: 0 1\.6 Preparation Date: July–2020 2\. GENERAL PURPOSE OF THE POSITION Please briefly describe the objective of your position. That is, what is its primary purpose? Why and for what purpose does it exist? Verify, control, and report route TR1 and TR2 (Pickup/Delivery) square-offs to ensure item entry and exit from units and the platform at the COP, thereby ensuring traceability at all times and preventing item theft, as well as assisting in general administrative tasks for operational control. 3\. ORGANIZATIONAL STRUCTURE Organizational chart: Illustrate the structure comprising your department, as well as the number of collaborators reporting directly and indirectly (span of control) 4\. MAIN ROLES AND RESPONSIBILITIES Describe the main responsibilities of your position, focusing on the most important ones. Please draft each responsibility according to: What do you do?, How do you do it?, and Why do you do it? (Average 5 to 8 functions; if fewer, no need to fill all blanks; if more, use as many boxes as needed) Responsibility Description 1\. What do you do? Execute route TR2 and TR1 square-offs. How do you do it? By verifying that all routes arriving/departing the COP reflect identical quantities of items entering/exiting—whether collected, delivered, or both—and ensuring the driver signs acceptance for any discrepancy. Why do you do it? To prevent item theft. 2\. What do you do? Locate items with discrepancies in TR1 and TR2 square-offs. How do you do it? By identifying each manifest with an incident, questioning the driver, and requiring immediate delivery of that item. Why do you do it? To guarantee all items continue flowing through the Estafeta network and maintain traceability. 3\. What do you do? Ensure all items remaining on the platform are registered. How do you do it? By registering, locating, and managing all pending shipments scheduled for route departure via the platform. Why do you do it? To physically identify items on the platform and confirm all items have a “pending” status recorded on the platform Operations Supervisor Operations Assistant 4\. What do you do? Monitor fuel performance for route TR2. How do you do it? By conducting daily audits for fuel loading control (high and low performance). Why do you do it? To provide information to the supervisor to prevent improper use and fuel theft. 5\. What do you do? Immediately notify the Supervisor of TR1, TR2 square-off results and fuel performance audits. How do you do it? By documenting and submitting the daily report upon completion of square-offs and fuel performance audits. Why do you do it? So the supervisor can take corrective and/or preventive actions with the driver/route involved in incidents to avoid recurrence. 5\. DECISION-MAKING List the types of decisions made to fulfill position responsibilities without requiring prior approval. Example: Invoice authorization; customer issue resolution, etc. Halt TR2 driver / Route Assistant at the COP if a square-off incident is detected. Require immediate delivery of the missing item, along with the TR2 driver / Route Assistant’s signature accepting the square-off incident. Determine, based on analysis, which TR2 routes require fuel performance auditing. Manage the location of pending items on the platform. Type of decision made jointly with the immediate supervisor or negotiable with him/her. Example: Authorization of expenses exceeding a certain threshold; resolution of atypical issues, etc. Follow-up on sanctions related to TR1 and TR2 square-off incidents. 6\. INTERNAL RELATIONSHIPS List the departments/areas with which you collaborate and explain the objective and impact of such collaboration on your position’s activities. Position, Department and/or District Explain the Objective of the Internal Relationship Supervisor Specific follow-up on TR1, TR2 square-off results and fuel performance audit outcomes. TR2 Route Driver / Route Assistant Question correct execution of the unloading process. 7\. EXTERNAL RELATIONSHIPS List external relationships or contacts held by the POSITION. Entity, Client and/or Supplier Explain the Objective of the External Relationship 8\. DIMENSIONS AND INDICATORS: List business-impact variables for which your position holds responsibility and that best describe its complexity. Examples of Variables: Total payroll under your supervision, Budget directly managed by the position, Credit volume, etc. Variables Direct / Indirect Responsibility Amount in $ MXN Compliance with guarantees Direct Cost per shipment Indirect Route square-offs Direct Lost items Direct Pending items on platform Direct 9\. POSITION PROFILE Indicate the minimum educational level, second-language proficiency level, and experience required to hold and perform this position. You are not required to state your own education and experience, but rather the minimum qualifications the position holder should possess. Consider that the knowledge and experience you specify must be the absolute minimum essential to carry out the position’s activities. 9\.1 EDUCATION (Required academic level) ( ) Secondary school ( ) High school or Technical degree ( X ) University degree ( ) Master’s degree 9\.2 INCLUSION OF PERSONS WITH DISABILITIES Persons with disabilities may be included in this position: ( ) Motor ( ) Sensory ( ) Intellectual ( ) Cognitive Specify specialty of incomplete or completed degree 9\.3 LANGUAGE: Indicate the required language and the required proficiency level for the position in each category N/A Spoken ( ) Basic ( ) Intermediate ( ) Advanced Written ( ) Basic ( ) Intermediate ( ) Advanced Reading ( ) Basic ( ) Intermediate ( ) Advanced 9\.4 OTHER REQUIRED KNOWLEDGE Indicate, if applicable, whether other specific knowledge is required to perform the position—knowledge not acquired during induction or day-to-day work. Example: Knowledge of a particular IT application, certification, commercial knowledge or skills, tax updates, Office suite, etc. Office suite ( ) Basic (X) Intermediate ( ) Advanced Specify the position functions requiring or applying the knowledge stated above. Example: Advanced Excel knowledge for database analysis involving large volumes of data; Certification in Quality System X to perform required validations, etc. Knowledge Practical Application Office suite: * Excel * PowerPoint · Email · Data analysis using pivot tables and formulas. · Presentation of activity results. · Daily indicator reporting