Junior IT Assistant

Description

Job Summary: Alten Mexico is seeking a passionate and committed Junior IT Assistant to support IT infrastructure and ensure smooth technological operations. Key Highlights: 1. Key support in IT infrastructure administration 2. Participation in a positive and growth-oriented work environment 3. Collaboration in hardware and software updates At ALTEN Mexico, we are looking for a passionate and committed Junior IT Assistant to join our team. Our team works across diverse sectors including Automotive, Energy, Aeronautics, Banking and Insurance, Telecommunications and Multimedia, and Railways, and we are committed to excellence in all our services. ALTEN Mexico is a subsidiary of the ALTEN Group, with over 46,000 employees across 30 countries. For more than 30 years, we have been a benchmark in engineering and information technology, covering the entire development lifecycle with a focus on innovation and quality. Your work will contribute to creating a positive work environment that fosters the professional growth and development of our engineers and specialists. **Responsibilities:** * Support IT infrastructure (hardware \& software) administration: monitor the site, networks, internet, computing equipment, licenses, and other aspects related to ALTEN Mexico’s information technologies. * Support maintaining an up-to-date IT inventory database for both ALTEN Mexico’s support and engineering teams. * Create email accounts for new employees joining the company. * Create and manage access to ALTEN Mexico offices and restricted areas (engineering departments). * Ensure timely and proper delivery of requested hardware and software equipment to company employees as specified in their ONBs. * Quote and track purchases from IT vendors. * Support handling the ticketing system to track all reported needs (incidents) within the company. * Support keeping ALTEN Mexico’s hardware and software equipment up to date. * Support implementation of applicable regulations in the area, e.g., ISO 27001\. * Participate in internal ALTEN Mexico initiatives. * Follow applicable Policies, Procedures, and Work Instructions established in the Quality Management System. Tracking of Policies, Procedures, and Work Instructions established in the Quality Management System **Requirements** * University degree in Computer Systems Engineering or related field * Minimum 1 year of prior experience in similar technical support roles * Ability to work collaboratively and manage multiple priorities in a dynamic environment. * Intermediate English proficiency **Benefits** * Statutory and above-statutory benefits * Grocery vouchers * SGMM * Punctuality and attendance bonuses