IT Technician.

Description

Job Summary: This role involves user support, incident management, and system monitoring within a regulated financial institution, with opportunities for growth and training. Key Highlights: 1. Direct user support and incident management 2. Camera and operating system monitoring 3. Opportunity for growth and continuous training **Requirements** * High school diploma, incomplete undergraduate degree, or bachelor's degree in IT or business administration. * Knowledge of Windows and Microsoft Office suite. * Document handling skills. * Customer service orientation. ***We Offer*** * Net monthly salary: $9,450.00 * Statutory benefits effective from day one. * Savings fund. * Continuous training. * Growth opportunities. * You will join a solid financial institution regulated by the National Banking and Securities Commission. **Responsibilities:** * Provide direct support to branch and corporate users. * Manage incidents and service requests, and maintain communication with users. * Escalate incidents to IT Supervision or technical support as needed. * Monitor and report on camera operations to verify proper functionality; escalate issues unresolved at this level to the IT Services Coordinator. * Monitor system status to ensure all systems are active at the start of operations. **If you are interested and meet the requirements for this position, please send your CV to recruitment@beproductive.com.mx or via WhatsApp at 9515912468.** Employment Type: Full-time Salary: $9,450.00 per month Application Question(s): * What is your field of study? * Do you have experience with SQL databases? Work Location: On-site employment