Job Summary: We are looking for a Customer Service Executive to deliver world-class service, manage operational tasks and contribute to a positive work environment. Key Highlights: 1. Key role in a growing global organization with professional development. 2. Award-winning training and opportunities for growth and internal promotion. 3. Fun, challenging and meaningful work environment. ### **Customer Service** * 48464 * Quintana Roo, Mexico * Customer Service * Permanent * South America * On\-site * Full Time * English * Spanish **Customer Service Executive** **CANCUN, Regus Convention Center** This position sits at the heart of our growing global organization and is a key role where you’ll have the opportunity to shine and deliver world-class customer service. You’ll be part of a dynamic team with excellent professional development opportunities, working regular and socially balanced hours, with the chance to fully realize your potential. We expect you to: * Greet our clients and their guests daily with warmth, friendliness and professionalism. * Manage various operational tasks within the center to ensure smooth operations. * And above all, help ensure both your clients and colleagues have a great day at work. ### **What We Offer** You’re reading the right vacancy if you’re looking for: * A fun, challenging and meaningful career. * Award-winning initial training and ongoing learning and development programs. * Excellent opportunities for growth and internal promotion. * Attractive and achievable quarterly incentives, plus friendly schedules. * Access to a wide range of flexible and personalized employee benefits supporting your physical, mental and financial wellbeing. **Your Profile** Most importantly, you must have the **right attitude**. We’ll provide all the tools you need to build an outstanding career at IWG. You just need to bring: * Excellent communication skills and a passion for interacting with people. * A positive, outgoing and solution-focused attitude. * Ability to follow instructions, learn new skills and apply them confidently. * Motivation to give your best every day and a commitment to continuously improve. Intermediate to advanced English language skills would be a plus. **About IWG** With nearly 4,000 inspiring, sustainable and technology-enabled centers worldwide, we are four times larger than our nearest competitor — and still growing. Currently, 80% of **Fortune 500** companies are already our clients, and we plan to expand to over 30,000 centers in the next decade. That’s why we offer unique professional opportunities for talented, forward-thinking individuals as we continue leading the future of workspaces. We’re also committed to sustainability. By encouraging people to work closer to home, we help reduce carbon emissions associated with commuting. Combined with our investments in eco-friendly buildings, this enabled us to become a **carbon neutral business in 2023**. **Apply today** and let’s help millions of people across Mexico and the world have a great day at work. * Physical Requirements for Regus Field Operations.pdf * Community Associate Job Description.docx