Summary: The Residence Manager efficiently manages and operates residential properties, ensuring owner satisfaction, property maintenance, and financial performance. Highlights: 1. Manage and operate residential properties, ensuring owner satisfaction 2. Serve as primary point of contact for owners 3. Maintain complete and updated property documentation DESCRIPTION **The Residence Manager is responsible for the efficient management and operation of residential properties, ensuring owner's satisfaction, property maintenance, and financial performance.** **RESPONSIBILITIES** * Responsible for the efficient management and operation of residential properties, ensuring owners satisfaction, property maintenance, and financial performance. * Serve as the primary point of contact for owners, addressing inquiries, complaints, and requests in a timely and professional manner. * Facilitate lease agreements, renewals, and terminations. * Conduct tours with contractors and suppliers, ensure that access is registered, and always accompany external personnel to ensure security. * Charge the owners' accounts for water purchases or any other requested requirements. * Verify monthly account statements of the owners, ensuring corrections of errors and questioning utilities depending on visits and consumption. * Maintain complete and updated documentation related to the residences under your responsibility, such as insurance policies, contracts, and others. ******COMPETENCIES** * Decision Making * Planning \& Organizing * Adaptability * Leadership * Proactivity * Effective Communication * Focus on Results \& Quality REQUIREMENTS **QUALIFICATIONS** * Bachelor’s degree in business administration, Real Estate, Hotel Management o related field of study is preferred. * \+4 years of proven experience as Residence / Property Manager in the hospitality industry. * Strong understanding of property management principles and practices. * Excellent financial and accountant acumen with a track record of successfully managing budgets and controlling costs. * High level of professionalism and integrity. * Must be proficient in oral and written English and Spanish. * Certified Property Manager (CPM) or similar certification would be a plus