Description
**Service Coordinator,** workplace located at **Blvd. las Américas 714, Andrade, 37370 León de los Aldama, Gto.**
The candidate will be responsible for supervising the maintenance of multifunctional equipment, managing the technical team, and coordinating service routes to deliver efficient and timely service to our customers.
**Responsibilities:**
* Coordinate and supervise preventive and corrective maintenance of multifunctional equipment.
* Assign and manage work routes for service technicians, optimizing time and resources.
* Ensure effective resolution of technical issues in multifunctional equipment.
* Monitor the performance of the technical team, ensuring service quality.
* Maintain constant communication with customers to ensure their satisfaction.
* Upload evidence of completed work to customer platforms as required.
* Prepare reports on equipment status, staff performance, and response times.
* Knowledge of route assignment logistics.
* Excellent leadership, organizational, and team management skills.
**Knowledge:**
* Proficiency in Microsoft Office Suite and Outlook
* Resource administration and control
* Proficiency in applications
* Service management and execution
**We offer:**
* Bi-weekly salary
* Statutory benefits
* Opportunities for professional development and growth
* **Work schedule:** Monday to Friday, 8:00 a.m. to 6:00 p.m., with a one-and-a-half-hour lunch break; Saturday, 8:00 a.m. to 1:00 p.m.
Employment type: Full-time
Salary: $10,000\.00 per month
Benefits:
* Option for an indefinite-term contract
Education:
* Completed high school diploma (Preferred)
Experience:
* Office experience: 1 year (Preferred)
Workplace: On-site employment