Property Operations Coordinator

Description

Summary: This role supports day-to-day property management operations, tenant communication, and maintenance coordination, handling inbound communication, managing work orders, and keeping systems organized. Highlights: 1. Support property operations and tenant experience 2. Opportunity to improve workflows and operational systems 3. High-impact role supporting multiple properties and stakeholders **Property Operations Coordinator (Buildium, PropertyMeld, Bilingual – Remote, U.S. Hours)****About the Role** We’re hiring a **Property Operations Coordinator** to support **day\-to\-day property management operations, tenant communication, and maintenance coordination** across multiple markets. This is a high\-execution role where you’ll handle **inbound communication, manage work orders, coordinate vendors, and keep systems organized and up to date**. If you’re fluent in **English and Spanish**, experienced with **Buildium and PropertyMeld**, and thrive in fast\-paced operations — this role is for you. **Responsibilities****Client, Tenant \& Owner Communication*** Serve as the first point of contact for **tenants, owners, and vendors** via phone and email * Respond to inquiries in **English and Spanish** promptly and professionally * Escalate urgent or complex issues to the appropriate stakeholders **Maintenance \& Work Order Management*** Manage maintenance requests using **Buildium and PropertyMeld** * Triage, prioritize, and assign **work orders based on urgency** * Dispatch vendors, track progress, and follow up through completion * Ensure accurate documentation of all maintenance activities **Operational Coordination*** Create, assign, and track operational tasks within the system * Coordinate **inspections, showings, and property access** * Prepare and send notices (late notices, violations, renewals) * Support **move\-ins and move\-outs** **Process \& Systems*** Follow **Standard Operating Procedures (SOPs)** for consistency and compliance * Maintain **organized, audit\-ready records** for properties, tenants, and vendors * Identify workflow gaps and suggest process improvements **Requirements*** 2\+ years of experience in **property management, operations, or customer\-facing roles** * Hands\-on experience with: * + **Buildium (required)** + **PropertyMeld (required)** * Fluency in **English and Spanish (spoken and written)** * Strong phone presence and written communication skills * Ability to manage **high volumes of calls, tasks, and work orders** * Highly organized with strong attention to detail * Comfortable working **remote during U.S. business hours** **Nice to Have*** Experience supporting **residential property portfolios across multiple markets** * Vendor coordination and maintenance management experience * Familiarity with **remote teams and distributed operations** * Exposure to **U.S. property management workflows** **Tools \& Tech*** Buildium * PropertyMeld * Property management systems * Communication tools (phone, email) **Why Join*** Be a key part of **property operations and tenant experience** * Work in a **structured, process\-driven environment** * Opportunity to improve workflows and operational systems * Fully remote role with consistent, execution\-focused work * High\-impact role supporting multiple properties and stakeholders **What Success Looks Like*** Fast, professional response to **tenant and owner inquiries** * Maintenance issues resolved **on time and efficiently** * Accurate and well\-maintained system records * Strong vendor coordination and follow\-through * Reduced operational errors and escalations **Apply Now** If you’re a **Property Operations Coordinator who thrives in communication, systems, and maintenance coordination**, we’d love to hear from you. Apply now and help keep property operations running smoothly and efficiently.