Administrative Cleaning Supervisor

Description

**Schedule:** Monday to Friday, 9:00 a.m. to 6:00 p.m. **Salary:** $12,000 to $14,000 per month, depending on experience and profile **Bonus:** Monthly performance bonus of up to $1,000 **Benefits:** Statutory benefits **Position Type:** Full-time / On-site **Willingness to travel constantly** **Standard car driving license, valid** **Job Description** At **NEATER**, we are seeking an **Administrative Cleaning Supervisor** to join our administrative and operational team. We seek a person with excellent communication skills, discipline, organizational ability, and ease in interacting with customers, operational staff, and internal departments. We are not looking solely for a technical profile; rather, we seek someone with sound judgment, a service-oriented attitude, follow-up capability, and willingness to grow within the company. The selected candidate will receive training on our internal processes, including administrative operations, document control, supervision of operational staff, billing, collections, payroll preparation, and processes related to management systems such as **ISO 9001**. **Key Responsibilities** * Customer support via WhatsApp, phone calls, and email. * Communication and follow-up with operational staff. * Support in billing, collections, and document control. * Support in payroll preparation, attendance tracking, and administrative reporting. * Follow-up on internal pending items and operational requests. * Preparation of Excel reports. * Support in administrative processes related to ISO 9001\. * Coordination with various departments across the company. * Drafting of internal emails, messages, and announcements. * Support in organizing and improving administrative processes. * Ability to drive standard or automatic transmission vehicles. * Valid driver’s license. * Availability to perform occasional transfers within León and nearby areas, as required by operational needs. **Requirements** * Completed bachelor’s degree in Administration, Business Management, Industrial Engineering, or a related field. * A diploma, certificate of completion, or verifiable academic documentation is desirable. * Minimum preferred experience of 1–2 years in administrative roles, customer service, HR, document control, billing, or similar activities. * Proficiency in Excel and office tools. * Excellent oral and written communication skills. * Ease in interacting with operational staff. * High level of organization, responsibility, and discipline. * Willingness to learn and develop within the company. * Prior experience in ERP document entry. **Key Skills** * Effective communication. * Strong writing skills. * Attention to detail. * Organization. * Discipline. * Proactivity. * Ability to work under pressure. * Timely follow-up on pending tasks. * Ability to communicate with customers and operational staff. * Service-oriented attitude. **What We Offer** * Monthly salary of **$12,000 to $14,000**, depending on experience and profile. * **Statutory benefits.** * **Monthly performance bonus of up to $1,000**, subject to achievement of objectives. * Working hours: Monday to Friday, **9:00 a.m. to 6:00 p.m.** * **One-hour daily lunch break.** * Internal training and development. * Growth opportunities in administrative, operations, and quality management areas. * Stable employment with a growing company. Salary: $12,000\.00 \- $14,001\.00 per month Benefits: * Transportation assistance or service * Company-provided mobile phone * Complimentary uniforms Experience: * ISO 9001: 3 years (Desirable) * ERP systems: 3 years (Desirable) * Personnel administration: 3 years (Desirable) Workplace: On-site employment