Description
Job Summary:
A prestigious high-end restaurant is seeking a Guest Service Coordinator to provide courteous, efficient, and personalized service, ensuring a memorable dining experience.
Key Highlights:
1. Professional, dynamic, and pleasant work environment
2. Growth opportunities within the service department
3. Focus on hospitality and customer satisfaction
Position: Waiter/Host – Restaurant
Job Description
A prestigious high-end restaurant is seeking a Guest Service Coordinator to join its service team. This role focuses on delivering courteous, efficient, and personalized service, ensuring a memorable experience for guests from arrival through departure.
We seek energetic, positive-minded individuals with excellent personal presentation and a strong focus on hospitality—committed to service quality and customer satisfaction.
Job Objective
To guarantee excellence in service delivery, ensuring appropriate timing, accurate food and beverage delivery, and a satisfying experience for every guest.
Main Responsibilities
* Greet and assist customers courteously and professionally throughout their entire stay
* Present the menu, provide recommendations, and accurately take orders
* Monitor order status and coordinate with kitchen and bar staff to optimize service timing
* Verify correct delivery of food and beverages, ensuring proper presentation and temperature
* Maintain tables clean, tidy, and properly set
* Assist in restocking utensils, tableware, and glassware during service
* Collaborate in cleaning and organizing the dining area
* Support special events and peak-demand periods
* Deliver personalized service that enhances the overall guest experience
Requirements
* Minimum 1 year of experience in service roles such as waiter/waitress, runner, or customer service
* Excellent personal appearance
* Flexible availability
* Ability to work under pressure
* Service-oriented attitude and passion for hospitality
* Strong communication skills
* Responsibility and punctuality
* Teamwork capability
Competencies
* Customer service orientation
* Effective communication
* Teamwork
* Proactivity
* Organization and attention to detail
* Positive attitude
* Service orientation
* Problem-solving ability
What We Offer
* Monthly salary of $9,450\.00
* Additional weekly tip income
* Statutory benefits starting after 45 days
* Professional, dynamic, and pleasant work environment
* Growth opportunities within the service department
* Meal support
* Provided uniform
Salary: $11,100\.00 per month
Workplace: On-site employment