Branch Submanager, CAPU

Description

Job Summary: Veana, a Mexican company with over 60 years of success in home goods, seeks a Branch Submanager to develop your potential and make a difference. Key Highlights: 1. Opportunity to develop potential and make a difference 2. Ongoing training and career development 3. Being part of a team in an established company with strong market presence At Veana, we are a proudly Mexican company that has operated successfully for over 60 years, dedicated to the sale and distribution of home goods: tableware, kitchenware, and gifts. We operate across the states of Puebla, Tlaxcala, Morelos, Hidalgo, Veracruz, Chiapas, Tabasco, and Oaxaca, always focused on delivering exceptional customer service and maintaining high-quality standards. Veana — A Place for You! Join our team! We are seeking: BRANCH SUBMANAGER — here you can develop your potential and make a difference. RESPONSIBILITIES: Periodically supervise computer equipment and verify proper operation, generating corresponding tickets to the Technology Department. Together with the Branch Manager, verify the branch’s condition upon opening (e.g., broken locks, damaged or forced window coverings, etc.). Supervise cashiers’ use of the petty cash fund. Launch branch-specific software applications (e.g., Mister Tienda, Email, Skype, etc.). Conduct daily cash register reconciliations. Deposit collected funds. Verify and resolve negative cash balances in registers. Process requested sales cancellations. Generate consolidated invoices, credit notes, and forward them to Accounting. Deliver physical documents to respective departments. Complete the daily sales report file every day. Report branch opening and closing to the Monitoring Department. Supervise the security guard’s proper bag-checking/review of staff belongings at branch closing. Review operational shrinkage records in the designated format and perform system adjustments; follow up on shipment to distribution centers per policy. Submit transfer requests and record merchandise in/out movements in the system. Input MR Tienda download labels into the system. Verify merchandise downloads and report detected incidents (in-transit shrinkage, shortages, overages) to the relevant department. Supervise proper unpacking of products. Perform daily adjustments of material resources and request internal consumption authorizations via email; execute adjustments once authorized. Supervise merchandise arrangement for inventory purposes. Receive returns as part of after-sales service. Report malfunctions or defects in alarms, sensors, sirens, or panic buttons to the appropriate department. Report deteriorated signage in the sales floor and warehouse to the appropriate department. Supervise price label printing and correct placement on the sales floor. Supervise proper execution of POP materials and active promotions. Report personnel-related incidents to the Human Talent department. Validate proper status and usage of biometric equipment (e.g., attendance schedules, incidents, vacation tracking, etc.). Design shift and break schedules (shift rotation). Supervise and provide feedback on proper cashier operations. Ensure newly hired staff attend scheduled training sessions. Send administrative minutes or advisory reports to Human Talent. Maintain updated productivity dashboards and folders for the comprehensive productivity program. Manage taxi vouchers for staff during nighttime unloading shifts. SCHEDULE: Monday through Sunday (one weekday off) Rotating weekly schedule: 8:00 AM – 5:00 PM 12:00 PM – 8:00 PM REQUIREMENTS: Completed Bachelor’s degree in Business Administration, Accounting, Business Management, or related field. 3 years of experience in similar roles within the retail industry. Experience analyzing and interpreting sales and product KPIs. Knowledge of cash register reconciliations, handling of valuables, administrative accounting processes, invoicing, and use of banking terminals. Knowledge of warehouse operations, inventory management, and warehouse administration. Intermediate Excel proficiency. People management experience (minimum of 10 team members). Residency in Puebla, Puebla; work location: CAPU. Flexible availability to accommodate rotating shifts. WE OFFER: Starting base salary: $11,130; increases to $13,350 after 6 months. Monthly commissions and bonuses tied to achievement of sales objectives. Benefits exceeding statutory requirements from day one. 15% food vouchers ($1,660; amount increases proportionally with salary). Savings fund. Corporate partnerships offering enhanced benefits. Ongoing training and career development. JOIN THIS GREAT TEAM — WE LOOK FORWARD TO WELCOMING YOU!. -Requirements- Minimum education: Higher education — Bachelor’s degree years of experience Keywords: resident, supervisor, team leader, branch submanager, responsible person, coordinator, manager, captain, branch, store