**Position required:** Sampler EDUCATION Completed high school or equivalent, technical career in administration, pharmaceutical biologist chemist, or related field. Graduate or intern. **Driver's License:** Valid KNOWLEDGE Basic knowledge in compliance and application of the Official Mexican Standard NOM-230-SSA1-(current), (desirable), sanitary procedures for sampling, quality management system. Microbiology and basic chemistry in sampling methodology SKILLS Scales, thermometer, coolers, refrigerator, gel-based refrigerants and air centrifugal sampler equipment, handling of sterile material, thermometer. Office package (Word, Excel, PowerPoint) TRAINING Good Laboratory Practices, safety and hygiene standards, water, food and surface sampling methods. EXPERIENCE Minimum 6 months in laboratory sample collection, preferably. ATTITUDES AND VALUES Availability of time, responsible, friendly demeanor, good presentation, attention to detail, adherence to standards, ease of communication, positive attitude, cooperation, good writing and spelling, autonomy, ability to drive (valid license) POSITION OBJECTIVE To attend scheduled sampling and sample collection services promptly and effectively, using applicable procedures of the management system, in order to send reliable, high-quality samples and relevant information about them to the laboratory for analysis, as well as to deliver results on time and in proper form to meet customer needs. PERSONNEL IN CHARGE Belongs to the operations area, reports to the Operations Coordinator, with no personnel under supervision. RESPONSIBILITIES 1. Provide customer service for any questions or information needed, and prepare sampling schedules. Carry out scheduled sampling and/or sample collection, ensuring proper sampling and sample integrity from collection through delivery and registration at the laboratory, following all laboratory test material handling guidelines. 2. Implement the sampling plan and methodology as established by laboratory procedures to support compliance with current NMX-EC-17025-IMNC requirements. 3. Enter orders into the assigned system and ensure accurate data entry, verifying correct completion of analysis requests. Collect all relevant data and observations on service requests and/or the assigned system, confirming that all required data has been provided and confirmed by the client's signature for correct registration of all samples delivered to the laboratory. 4. Provide and complete applicable forms on-site when the client expresses a need to request information, make modifications or additions to agreed terms, file a complaint or non-conformity, or request sample retention or other actions, and deliver them to the appropriate department for timely follow-up. 5. Deliver test reports within the agreed timeframe, ensuring their reliability and confidentiality, as well as deliver invoices and collect cash payments for designated services. 6. Assist in developing proposals for sampling routes. 7. Record corresponding data in observations when samples do not meet adequate specifications. Detect non-conforming products, inform the client, and gather necessary data to communicate to the involved laboratory departments for re-sampling or taking required actions, subject to the client’s signed authorization. 8. Keep the sampling material inventory updated and ensure that all necessary materials, including surplus, are properly identified and in suitable condition for performing the sampling method, as well as carry out and/or verify the process of washing, wrapping, sterilization, and delivery of relevant materials or media. 9. Record data, calculations, and observations in any log or record at the time they are made and identify them with the specific task. It is also mandatory to ensure that modifications to technical records are traceable to previous versions or original observations. 10. Support internal and external audits and implement corrective actions timely as required. Also participate and meet deadlines for regular or extraordinary document review cycles of the Quality Management System as indicated in the responsibility matrix. 11. Maintain the assigned sampling vehicle in good condition. INTERNAL AND EXTERNAL RELATIONS Technical area supervisors, administrative supervisor, customer service supervisor, customer reception. $8,000.00 to $9,500.00 monthly. + punctuality and attendance bonuses after 3 months $1,500.00 + statutory benefits from start + overtime pay