Job Summary: This role involves supporting hospital orders, ensuring quality and safety of mixtures, and providing warm customer service, while verifying medical prescriptions and managing medication control. Key Highlights: 1. Ensure the quality and safety of mixtures with warm customer service. 2. Provide consultation and customer service at distribution centers. 3. Control the storage and delivery of medications. **CUSTOMER SERVICE ASSISTANT** Live your purpose and make a difference with Grupo Pisa. With over 80 years of history, Grupo Pisa is a 100% Mexican company committed to the health and well-being of millions of people, both in Mexico and internationally. Our growth reflects the effort, passion, and dedication of a team focused on excellence. Join us and become part of a company where every day is an opportunity to live “A Life in Service of Life”. Together, we can transform the future of healthcare and leave a positive mark on the world! **Type of Employee:** Trust-based **Job Objective** Follow up on hospital orders, ensuring the quality and safety of mixtures while consistently delivering warm customer service. **Responsibilities and Activities** * Receive, enter, and validate purchase orders promptly and accurately. * Receive the original medical prescription and ensure it contains complete and correct information. * Verify that the medical indication information matches that recorded in the internal registration system. * Perform customer consultation and service activities at SAFE delivery distribution centers. * Maintain control over medication storage and delivery. **Experience** * Customer service * Inventory control **Knowledge** * NOM-249 **Education:** Technical Degree in Chemistry or Chemical-Pharmaceutical Biologist\*Desirable: Technical Degree in Nursing At Grupo PiSA, we prohibit violence and discrimination, promoting equal opportunities, inclusion, and diversity. Our selection processes are FREE; report any irregularity to eticagrupopisa@letica.email Job Type: Full-time Benefits: * Savings fund Work Location: On-site employment