Receptionist / Administrative Assistant

Description

Job Summary: WellVitae is seeking an experienced Receptionist with customer service and administrative management expertise to join our team, combining wellness and technology. Key Highlights: 1. Key role in customer service and clinic communication. 2. Administrative support and daily operations assistance. 3. Collaboration with the team to achieve service goals. **Join Our Team as a Receptionist at WellVitae!** Do you have receptionist experience and seek an environment where wellness is a priority? If you are passionate about customer service and possess basic English skills, WellVitae brings together the best of wellness and technology in one place. **What We Offer:** * **Competitive Compensation:** Attractive salary, statutory benefits, and exclusive discounts on our treatments. * **Commissions:** Receive bonuses for sales, rewarding your effort and dedication. * **Premium Work Environment:** Prestigious location at the **Inxignia Tower**. **Your Key Responsibilities:** * **Customer Service:** You will be the clinic’s first point of contact. You’ll manage in-person, telephone, or online communication, efficiently resolving inquiries and confirming appointments. * **Administrative Management:** You’ll manage appointments via ERP to minimize wait times, avoid confusion, and update treatment histories. * **Social Media Support:** Assist in posting promotions and provide initial responses to direct messages, reporting patient feedback. * **Financial Control:** Handle basic billing and collections, recording daily income and ensuring proper alignment with our system. * **Operations Coordination:** Maintain an immaculate reception area and collaborate with the team to meet service goals and participate in internal meetings. **Candidate Requirements:** * **Education:** Completed high school diploma or incomplete bachelor’s degree in administrative fields (e.g., Business Administration, Secretarial Studies). * **Experience:** 2–3 years in customer service or reception roles, preferably in the clinical sector. * **Languages:** Basic to intermediate English proficiency preferred. * **Technical Skills:** Proficiency in Microsoft Office suite and familiarity with management systems (e.g., Odoo, ERP). * **Key Competencies:** * Excellent communication and interpersonal skills. * Proactivity and multitasking ability. * Organization and attention to detail. * Conflict resolution skills. * Discretion regarding confidential information. Ready to take your career to the next level and join a team transforming lives? **Apply now and join us to help our patients achieve the smile of their dreams!** Employment Type: Full-time Salary: $9,577.22 – $12,000.00 per month Benefits: * Discounts and preferential pricing Application Question(s): * What is your English proficiency level? Work Location: On-site employment