We are seeking a dynamic professional with experience in international trade to join our team as a Junior Manager. At META&CAE, we seek someone who can manage and optimize import and export operations, ensuring compliance with all international customs and trade regulations. In this role, you will be responsible for coordinating with clients and managing customs and commercial documentation. Additionally, you will analyze market trends and propose strategies to improve operational efficiency and reduce costs. **Requirements** * Bachelor’s degree in International Commerce, International Trade, or Customs * Must reside in the city of Puebla * Strong interest in documentary international trade * Four years of experience in a similar position * Flexible working hours * Experience in leadership and supervision of work teams (Customs Brokerage Agency) **Behavioral Skills:** * Sense of responsibility and urgency * Leadership * Analytical thinking * Problem solving * Effective and assertive communication * Customer service orientation * Organization * Attention to detail and focus **Knowledge:** * Customs Law, international trade rules and regulations * Tariff classification * Proficiency in customs management systems (VUCEM, Single Window, IMEX) * Intermediate-to-advanced Excel * Intermediate English (preferred) * KPI management * Customs documentation (Customs Entry, COVE, Commercial Invoice, Certificate of Origin, etc.) **Responsibilities:** * Supervise the operational flow of customs regime changes * Verify that processes comply with the Customs Law, international trade rules, and applicable regulations * Support planning, organization, and control of operational teams * Monitor timelines and propose improvements to reduce delays * Track client requests and resolve operational incidents * Generate operational and key performance indicator (KPI) reports * Implement quality guidelines and continuous improvement initiatives in processes * Coordinate basic training for assigned operational staff * Participate in strategic projects related to technological innovation or operational efficiency * Evaluate team performance, promoting continuous improvement * Ensure operational process compliance and actively participate in internal and external audits (ISO 9001:2015 and AEO) * Control and manage overtime for virtual operations personnel, ensuring efficiency and regulatory compliance **We Offer** * Statutory benefits * Food vouchers * Monday-to-Friday work schedule If you possess a meticulous approach and a proactive attitude, we invite you to join our team to drive growth and excellence in our international trade operations.