Job Summary: Coordinate, train, and supervise the hostess team, manage reservations, and ensure a memorable dining experience for guests. Key Highlights: 1. Team leadership and hostess operations management. 2. Direct interaction with customers, ensuring a memorable experience. 3. Coordination and communication to optimize service. Restaurant Seeks: **Hostess Manager** **Main Responsibilities of a Hostess Manager:** * **Supervision:** Coordinate and train the hostess team during service. * **Reservation Management:** Manage waitlists, digital platforms, and assign tables according to availability. * **Customer Service:** Greet, welcome, and bid farewell to diners, ensuring a memorable experience. * **Communication:** Coordinate with service and kitchen teams to expedite table turnover. * **Conflict Resolution:** Resolve customer inquiries, complaints, or situations professionally. **Education:** Completed high school diploma or technical degree in Tourism, Administration, or related field. **Experience:** Minimum 2 years in a similar role within restaurants. **Knowledge:** Customer service and attention. Reservation handling. Waitlist organization. Hostess staff management. Excellent appearance and customer interaction. **Skills and Competencies:** Leadership Excellent communication Service-oriented attitude Organization Teamwork Articulate speaking **Personal Attributes:** Proactive Responsible Friendly Excellent appearance Customer-focused Salary: $12,000 \- $15,000 monthly (based on skills) Payment: Biweekly Benefits: Statutory Additional Benefits: Tips Uniforms Meal support
Juan García
Indeed · HR
Juan García
Indeed · HR
