Description
Job Summary:
Lead and supervise daily store operations, ensuring achievement of targets, service standards, inventory control, and profitability.
Key Highlights:
1. Leadership and team management for store success.
2. Focus on customer experience and brand image.
3. Development and implementation of sales and visual merchandising strategies.
Lead, coordinate, and supervise daily store operations to ensure achievement of sales targets, customer service standards, inventory control, and proper application of internal policies, thereby guaranteeing profitability and a positive brand image.
**3. Key Responsibilities**
* Achieve company-established sales objectives.
* Supervise staff, assign tasks, and evaluate performance.
* Ensure excellent customer service and shopping experience.
* Manage inventory levels, stock availability, and merchandise receiving.
* Maintain the store in optimal conditions of order, cleanliness, and visual presentation.
* Implement promotional and product display strategies.
* Generate sales, productivity, and operational performance reports.
* Oversee cash register opening and closing procedures, as well as cash handling.
* Resolve conflicts or incidents involving customers and staff.
* Ensure compliance with company policies, regulations, and procedures.
**4. Job Requirements**
* **Education:** Completed high school diploma (Bachelor’s degree in Business Administration, Marketing, or related field preferred).
* **Experience:** Minimum 2 years in similar roles within retail, fashion, or sports stores.
* **Knowledge:**
* Sales techniques and customer service.
* Performance indicator (KPI) management.
* Inventory and cash register control.
* Visual merchandising.
* Leadership and team management.
**5. Skills and Competencies**
* Leadership and decision-making.
* Results orientation.
* Effective communication.
* Organization and planning.
* Analytical ability and problem-solving skills.
* Teamwork.
* Customer focus.
**6. Working Conditions**
* **Schedule:** Full-time, with availability for weekends and holidays.
* **Workplace:** C. 16 de Septiembre 11501, Granjas Puebla, 72490 Heroica Puebla de Zaragoza, Pue.
* **Position Type:** On-site.
**7. Performance Indicators (KPIs)**
* Achievement of sales targets.
* Inventory turnover rate.
* Customer satisfaction rate.
* Shrinkage and inventory discrepancy control.
* Compliance with visual and operational standards.
* Staff turnover and absenteeism rates.
Position Type: Full-time
Salary: $11,000.00 \- $15,000.00 per month
Benefits:
* Grocery vouchers
Workplace: On-site employment